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Fairfield Inn Kalamazoo West

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Traveler (8)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent31%
  • Very good29%
  • Average22%
  • Poor11%
  • Terrible7%
Travelers talk about
“cracker barrel”(9 reviews)
“front desk”(35 reviews)
“decent value”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn Kalamazoo West
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Offers from Fairfield Inn Kalamazoo West
Special Offer: Member Rates
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Rooms
Jun 5Jun 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
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34
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11
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LanguageEnglish
45
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34
17
11
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All reviewscracker barrelfront deskdecent valuebreakfast hoursroom was cleanupon checkthe breakfast areafitness centernice place to stayfree breakfastoff the highwaylobbyelevatorinnstelephonetubcollege
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41 - 45 of 151 reviews
Reviewed January 2, 2016 via mobile

The staff was very, very nice. The hotel is aging. Unfortunately, we have come to expect an AC-heating unit where you can leave the fan running continuously to generate white noise. Darn, not available here. Can't wait for hotels to identify this feature. Some have...More

Thank mikenmel123
Response from Whitley S, General Manager at Fairfield Inn Kalamazoo WestResponded January 5, 2016

Mikenmel123, We would like to thank you for taking the time to leave feedback about our hotel. We are so happy to hear that you were able to interact with our amazing staff during your stay. I do apologize that the air unit was not...More

Reviewed December 17, 2015

I stayed here as part of a group on Business and found it fine .... you become almost complacent on any expectations, only noticing bad or excellent differentiations .... and this had neither so was as most business hotels. Slept well and friendly staff

Thank Roger G
Reviewed December 11, 2015

Staff: Great Breakfast: Above average, lots of choices Room: Room and bed are comfortable, good water pressure in the shower, smaller size flat screen tv , NO microwave, NO fridge in the rooms, but you do have single serve coffee maker with coffee. Negatives: No...More

Thank starchild101
Response from Whitley S, General Manager at Fairfield Inn Kalamazoo WestResponded December 13, 2015

Dear starchild101, I would like to thank you for your review. I am glad that you enjoyed your stay with us, and we appreciate all of your suggestions regarding how to improve our hotel. We are always looking for ways to make our guests feel...More

Reviewed November 28, 2015 via mobile

Hotel was ok in cleanliness but staff was a mess. Our reservation for two nights, one room turned out to be two rooms, one night! It was a complete struggle for the staff to figure out how we could stay in our room for the...More

Thank Dana R
Response from Whitley S, General Manager at Fairfield Inn Kalamazoo WestResponded November 30, 2015

Dana, I would like to thank you for taking the time to write us a review, as we always appreciate any feedback our guests can give us. I am happy to hear that you felt our hotel was clean, but do apologize about the error...More

Reviewed October 26, 2015

While located on the West side of Kalamazoo, this is still in a good location close to downtown, WMU campus, restaurants etc.... A solid Fairfield that I frequent when traveling to Kalamazoo for business. Close to highway but not noisy at all. Front desk, Destiny,...More

Thank Larry M
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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
$108 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$108 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (8)
Room & Suite (13)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Coliepea
November 7, 2016|
AnswerShow all 4 answers
Response from Teresa G | Property representative |
The pool is currently under renovation, scheduled to be open November 11. It is heated.
1
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Room Tips
"Ask for a room not near the elevator"
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"Top floor is quietest."
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"Don't stay there. Go somewhere else."
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"Choose a room away from Interstate 94."
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