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Fairfield Inn Kalamazoo West

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Fairfield Inn Kalamazoo West
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
St Charles, MO
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on our way to Sleeping Bear Dunes. The hotel and the rooms are nicely done and clean. The hotel staff was very friendly and helpful. The pool is open late (11pm) which gave the kids an opportunity to swim even though we arrived fairly late in the evening. Breakfast had a good selection too. Would stay again.

Thank badlandsbaby
Chesterfield, Michigan
Level Contributor
3 reviews
2 of 5 stars Reviewed June 27, 2016

Hotel was in desperate need of a good cleaning. Pool area had mold around doors and also had mold in my bathroom. Staff was pleasant except for Richard who managed singlehandedly to offend every person in our group in some way. Would have been nice to have a refrigerator and/or microwave in the room especially as we were traveling with... More 

Thank Jmfmom
Alexis B, General Manager at Fairfield Inn Kalamazoo West, responded to this review

Hello Jmfmom, I am very sorry for the service issue you encountered with one of our employees. This is not typical of our staff, please know that we will be doing some corrective training with this particular employee so that issues such as this are not something that occur again. I appreciate you bringing this to my attention so that... More 

Farmington Hills, MI
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 22, 2016

Spent a two night weekend here. Opted for the Fairfield over the Microtel next door. Kinda disappointing. Very basic...not the Fairfield quality we're accustomed to.. Rooms are nice enough. But we had more issues than usual. The sink didn't drain. There was mildew around the tub bar. And we had to have the room keys reset a couple times. The... More 

Thank gladysg
Alexis B, Manager at Fairfield Inn Kalamazoo West, responded to this review

Hello gladysg, On behalf of the Fairfield Kalamazoo we would like to extend our sincerest apologies for the experience you had at our hotel. We aim to make every stay enjoyable for our guests and we are very sorry that we fell short of your expectations during your recent stay. We appreciate you taking the time to share that experience... More 

Brownsburg, Indiana
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 18, 2016

It is easy to get to off the interstate. It was quit and the staff was great. If i am back in the area I would stay there again. The guy at the front desk was very nice and helpful when it came to finding a place for dinner

Thank Christmas_man64
Ontario Canada
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 18, 2016

The hotel is fairly and very clean. When we arrived the check-in person, his buddy and the lady who handles breakfast ALL greater us warmly, handed us a couple ways bottles and willingly answers our queries. NICE WELCOME !

Thank 4star-at-2star-price
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

Hotel was showing fully booked online. We were travelling to Chicago and on the way Stepped late into Hotel (2am) . Got very good rate for two rooms. Rooms and hotel was super clean. Beds were comfy and neat. Kids enjoyed . Breakfast had limited options but filling. I would say it's very good value for money

Thank Ghazanfar A
Alexis B, Manager at Fairfield Inn Kalamazoo West, responded to this review

Hello Ghazanfar A, We are so pleased that we were able to host you and your family. Traveling is not always easy and we aim to make our hotel both accommodating and affordable to our road warriors. Thank you so much for sharing your experience on TripAdvisor. We hope to see you again soon! Sincerely, Fairfield Inn Kalamazoo More 

Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 5, 2016 via mobile

Hotel was clean and comfortable as I was here for business. The hotel has an indoor pool. It was kind of tricky getting into the parking lot from main road. Leaving the hotel it was easy to get back on I-94.

Thank Sam F
Alexis B, Manager at Fairfield Inn Kalamazoo West, responded to this review

Hello Sam F, We are pleased that you enjoyed your stay with us! I am sorry that you had trouble finding us off of the service road, it can be a little tricky, I am glad that you did find us. We hope to see you again soon. Thank you for your review! Fairfield Inn Staff More 

Bloomfield Hills, Michigan
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 3, 2016 via mobile

Room smelled smoky; different room not much better. Hair on bathroom floor. Sink didn't drain! No fresh oatmeal only instant. Lace at desk very nice an tried to help. Christie at breakfast bar was great even though large group wiped out breakfast items. She refilled quickly and pleasantly!

Thank Denise H
Alexis B, Manager at Fairfield Inn Kalamazoo West, responded to this review

Hello Denise H, Thank you for taking time to review our hotel on TripAdvisor. You are exactly right that your stay with us could have been better, I am truly sorry that we failed to provide you with an outstanding stay. We will be hard at work to correct the issues that you experienced. I hope that in future trips... More 

West Bloomfield, Michigan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2016 via mobile

We were in town visiting family. Destiny is the reason why we keep coming back to Marriott properties. Her warm welcome and assistance with our needs at the hotel was everything. The property has a Cracker Barrel walking distance which is nice if you live on the road and want more of a variety than your basic hotel breakfast.

Thank Lisa M
Saint Clair, Michigan
Level Contributor
4 reviews
4 of 5 stars Reviewed February 17, 2016 via mobile

Had a great experience with this hotel. Front desk clerk was very personable and helpful. Reservation process was easy and rooms were nice and clean. The complimentary breakfast was excellent. The pool could use updating but overall a great experience.

Thank Kyle H
Alexis B, General Manager at Fairfield Inn Kalamazoo West, responded to this review

Hello Kyle H, Thank you so much for sharing your recent experience with TripAdvisor. We take a lot of pride in providing our guest with a simple, clean, and problem free stay. I am so glad my team made your stay with us just that. We hope to see you again next time you're in Kalamazoo! Sincerely, Alexis Bosler General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Other (3)

Management photos: Courtesy of the property manager

All Management Photos (30)
Pool/Beach Area (3)
Dining (6)
Business Center/Function Rooms (2)
Bathroom (2)
Room/Suite (9)
Hotel & Grounds (5)
Other (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Free Breakfast
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Fairfield Inn you can count on a friendly welcome, a clean and comfortable room, great features, amenities and service that will make you want to return. And we'll help you get started each day with a free continental breakfast. ... more   less 

Additional Information about Fairfield Inn Kalamazoo West

Address: 6420 Cracker Barrel Blvd, Kalamazoo, MI 49009-7443
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $103 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kalamazoo West 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn Kalamazoo West Hotel Kalamazoo
Fairfield Kalamazoo
Kalamazoo Fairfield Inn
Hotel Style:
#11 Business Hotel in Kalamazoo
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