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Holiday Inn Kalamazoo-West

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Traveler (66)
Room & Suite (50)
Pool & Beach (10)
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Overview
  • Excellent38%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible9%
Travelers talk about
“ping pong”(19 reviews)
“pool area”(29 reviews)
“hot tub”(35 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)
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Traveler rating
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29
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108
91
46
32
29
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All reviewsping pongpool areahot tubbunk bedsrestaurant staffarcade roomlarge poolpicnic tablesbreakfast buffetfront desk staffhotel managementthe staff was friendly and helpfullittle thingsking roomfitness centerholidomepoolside
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91 - 95 of 306 reviews
Reviewed January 25, 2016 via mobile

We stayed at this hotel when we skied over the weekend. The hotel was OK, busy for sure, and I wasn't all that impressed with the staff, but the true gem here is the grill and bar inside. Normally, restaurants inside hotels have very bland...More

Thank gregw357
Reviewed January 10, 2016

I reserved two rooms for a birthday party and upon arrival was given rooms opposite the pool, which were upgraded at no cost, as they had pool rooms available. I chose to stay here because it is usually nicer than other hotels in Kalamazoo area,...More

Thank Nancy S
Response from Randall R, General Manager at Holiday Inn Kalamazoo-WestResponded January 15, 2016

Dear Nancy S, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you experienced during your stay due to the temperature of the hot tub water. Rest assured that these issues will be...More

Reviewed January 4, 2016

We have family in Kalamazoo and with our growing family, my 21 year old son and I decided to stay at the Holiday Inn for added comfort and room. The receptionist was great and suggested a room away from the Holidome to suit our quiet...More

Thank Douglas H
Response from Randall R, General Manager at Holiday Inn Kalamazoo-WestResponded January 6, 2016

Dear Douglas H, We are so glad that you & your son were able to stay with us during the Christmas holiday. We appreciate you taking the time to write a 5 star review & are very glad that you both enjoyed our hotel and...More

Reviewed January 1, 2016 via mobile

Pretty good set up. DJ did a nice job for kids dancing. Pool was a little crazy with so many kids. Burdicks is gone, but new restaurant is basically the same without the sign. Check in was smooth even with packed hotel. I had bad...More

Thank Cosby1225
Reviewed December 27, 2015

It has been about a year since I last visited this hotel and I was not disappointed. The hotel is older but they do keep it updated. I had a corner room on the fourth floor and it was very quiet. The rooms are clean,...More

Thank MichiganTraveler313
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$101 - $208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (66)
Room & Suite (50)
Pool & Beach (10)
Dining (2)
Questions & Answers
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Room Tips
"All rooms face the pool and play area so it could be a little noisy."
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"Kids enjoyed the bunk beds in the pool side rooms."
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"We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
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"Families may enjoy rooms that are over the atrium. Otherwise stay towards the exits."
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