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    Holiday Inn Kalamazoo-West

    2747 S 11th St, Kalamazoo, MI 49009-2177
    +1 877-859-5095
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    12/24/2017 12/25/2017
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    $81
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    Traveler (65)
    Room & Suite (38)
    Pool & Beach (10)
    Overview
    • Excellent39%
    • Very good29%
    • Average14%
    • Poor10%
    • Terrible8%
    Travelers talk about
    “ping pong” (18 reviews)
    “bunk beds” (8 reviews)
    “hot tub” (32 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (291)
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    101 - 105 of 288 reviews

    Reviewed June 12, 2015

    This is my first review of any kind, but I feel I need to chare this aweful experience. My family and I traveled to Kalamazoo for a wedding and pre-booked 3 rooms or a Friday/Saturday staty, 1 room my son and wife would pay for...More

    2  Thank hiler2
    Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded June 15, 2015

    George H, I apologize for the challenges during your stay with us. Please know that we are more than happy to review the billing errors and make the appropriate adjustments for you. This is generally quite easy to do. We do have a couple members...More

    Reviewed June 7, 2015

    This hotel does not put the best foot forward for the Holiday Inn chain. We arrived for a late-night arrival after a family wedding, were assigned to a second floor room, which opened to the pool atrium. The room was like a sauna and smelled...More

    Thank Kay M
    Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded June 8, 2015

    Kay M, We were disappointed to read about your experience at our Holiday Inn. Your candid comments are appreciated and will be taken into consideration as we continue the planning process for renovations. I do apologize that your experience in our restaurant was unpleasant. We...More

    Reviewed June 6, 2015

    Our friends and us were visiting a brewery in town for a friend's birthday party. We got a great deal on Priceline for this hotel. The hotel was clean. The staff was friendly and helpful. They have a free shuttle van that was helpful in...More

    Thank MolineFamily95
    Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded June 8, 2015

    MolineFamily95, We are thrilled that you decided to visit Kalamazoo and our thriving craft brewing industry. Equally exciting were your comments about your experience at our Holiday Inn! We do strive to have the friendliest and most helpful staff in the area. Discover Kalamazoo has...More

    Reviewed June 1, 2015

    Very nice location that is tucked away off the street so no road noise. The staff was great. This is not a Holiday Inn Express so no continental breakfast. We ate at their on-site restaurant for dinner. Food and service were good.More

    Thank Jayne C
    Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded June 2, 2015

    Jayne C, We are delighted to see your review and posting. Our location has a nice advantage to be so close to the major highways yet, have traffic noise that is quite minimal. We appreciate your dining in our restaurant and are happy to know...More

    Reviewed May 27, 2015

    This hotel meets holiday inn standards. The staff is friendly, the rooms are spacious and clean and the beds are comfortable. We ate at the restaurant on Monday night and the food was very good, salad was awesome! My only complaint, is that this place...More

    Thank Sirlarry0674
    Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded June 2, 2015

    Sirlarry0674, Thank you for your review and 4 stars. Believe it or not, 4 stars are inspiring as it gives us an additional star to strive for! We were thrilled about all your positive comments from the friendly staff, clean comfortable rooms and excellent experience...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • $88 - $149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Kalamazoo
    • #7 Romantic Hotel in Kalamazoo
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 186
    • Reservation Options
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    • Location
    • United States >
    • Michigan >
    • Kalamazoo County >
    • Kalamazoo
    • Also Known As
    • Holiday Inn Kalamazoo-West Hotel Kalamazoo ,
    • Kalamazoo Holiday Inn
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    Traveler (65)
    Room & Suite (38)
    Pool & Beach (10)
    Dining (2)
    Hotel & Grounds (45)
    Bathroom (12)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Book a hotel room not attached to the pool or atrium area-can get loud."
    Read review
    "Avoid the rooms poolside. The chlorine smell is awful."
    Read review
    "For a Quiet room get a room not facing the Atrium but if you have kids I would recommend having one facing it"
    Read review
    "bad customer service"
    Read review
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