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I just checked in (the trip was 1,946 miles). I was tired but determined to do some "traveling laundry". The front desk indicated the laundry facility was on the 4th floor (just a few doors down from my room). GREAT! I inserted $1.25 for laundry...More
Stayed here for two days for a wedding. I really enjoyed that their workout equipment wasnt old and was safe to use. The pool area is beautiful with a good sized hot tub. Room was nice and even had a pull out couch I wasn't...More
Response from Abby W, Guest Services Supervisor at Holiday Inn Kalamazoo-West
Alex E. we are happy to hear about all the amenities you enjoyed during your stay with us. We truly appreciate any and all feedback from our guests and we look forward to your next visit.
My Husband and I stayed here for his Nephews Graduation and we stayed for 5 Days. The staff was wonderful and very helpful during our stay. My husband has MS and we requested a room near Hot Tub and they made sure we got it....More
This hotel has very poor customer service. I had a item stolen from my rooms bathroom, and the staff did nothing about it after I called and reported it. NOT EVEN A PHONE CALL letting me know they attempted to resolve the issue. I had...More
Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-West
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our staff. Reviews like yours are very valuable as they enable us to target areas...More
Recently stayed in a double queen room on the second floor facing the parking lot. The room was nicely sized and very clean. There were a few minor marks on the wall in the bathroom and some of the outlets were getting old and peeling,...More
$103 - $189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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