We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Kalamazoo-West

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Kalamazoo-West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

248 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 245: English reviews
Traverse City, Michigan
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had scheduled a training school at WMU and held a block of rooms for my event. The sales staff was great - they gave me and my participants a great rate. The room was clean and comfortable. There was no hallway noise, despite being near the elevator. The restaurant and bar were good. No hassles, no complaints.

Helpful?
Thank Timothy B
Ann Arbor, MI
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived a 5:30pm, was told our room was not ready and they could not provide a time. Was offered breakfast but I had booked with breakfast. Was offered 10K extra in IHG points, still haven't seen those (stay was 8/7)... loved the coastal look of the pool area, that was clean and there were plenty of towels. breakfast was very... More 

Helpful?
Thank Beth S
Albion
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The room is well laid out for wheelchair users, my wife did fine in her big power chair. Even the bathroom is OK, though the door placement made getting to the sink a bit tricky as you had to move around it and close the door to get to the sink. The big problem was that even though the bed... More 

Helpful?
Thank William R
Level Contributor
14 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I brought my daughter and a couple friends here for her birthday overnight and had an amazing time! We played in the pool and had a fabulous dinner in the 11th Street Grill. Enrique, who handles the events took such great care of us making sure everything ran smoothly. Highly recommend!

Helpful?
Thank Sarah D
Thousand Oaks, CA
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed August 13, 2016

Stayed here for over a week. Needs updated carpeting. Air conditioners work well on some floors not well at all on others depending on the type of unit. Arrived back at hotel one afternoon and the room door was ajar, thankfully nothing missing. Associates room on 4th floor not cleaned two days in a row. Front staff friendly but understaffed... More 

Helpful?
Thank eabarrdvm
IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-West, responded to this review

Dear eabarrdvm, Thank you for your recent stay and for taking the time to write us a review. I am truly touched and grateful for your very kind review regarding our friendly and attentive staff, amenities, facilities and shuttle to be good. On the other hand, we are sincerely sorry for the mishaps with our housekeeping services. We will look... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2016 via mobile

I've stayed there for the past two weeks, and will be staying longer. The hotel needs a major over haul. The hotel bar has great food, an drinks. They have a major hall for Business conventions. A big pool that's great for kids. Great family atmosphere. Just my only negative thing I'd have to say, is it just needs updated.

Helpful?
Thank Michael B
Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2016

We just got back from our stay in MI! Cannot say how amazing the Holiday Holidome is to stay at for a 13u baseball team. Large atrium, game room, pool tables & ping pong table, tables for parents to sit at and socialize!! I will say that the hotel is not as 'modern & updated' as others but the size... More 

Helpful?
Thank dawnmccubbin1
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2016

We went to the Battle Creek air show 2 years ago and ended up in a dive motel. Weren't gonna have that this trip! So, we planned ahead and booked a room here. Think all holiday inns are the same? Think again. We came in at midnight, my husband called ahead to notify them and was on hold for 15... More 

Helpful?
Thank Jennifer S
IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-West, responded to this review

Dear Jennifer S, Thank you for taking the time to write us a review regarding your recent stay. We are sorry for the shortfalls you have experienced in our parking and the room you received. It is regrettable that we fell below your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.... More 

Gurnee, Illinois
Level Contributor
204 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

This was a good holiday inn. Clean, pretty well maintained. Nice open lobby area. They had a power issue all day so the check in process was a slight challenge. They do have a decent restaurant, i ordered room service and it was fast efficient and pretty good. The staff is very friendly and accommodating. I would consider staying here... More 

Helpful?
Thank Michael G
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2016

We stayed at this hotel for two nights and I have serious security concerns. The keys to our room did not work well and apparently became demagnetized after each use despite the fact that they were not stored close to a cell phone or magnet. Each time we needed into our room, we had to go to the front desk... More 

Helpful?
Thank Osprey05
Randall R, General Manager at Holiday Inn Kalamazoo-West, responded to this review

Dear Osprey05, Thank you for staying with us and taking the time to write a review. I apologize for the inconvenience you were caused by an outside company disrupting the power to this hotel and de-activating all of the guest room locks & keys. Your comments regarding the staff not asking for ID's when requesting new keys is very concerning... More 

Questions? Get answers from hotel staff and past guests. Ask a question

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (39)
Viewed
Bathroom (9)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (5)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (11)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kalamazoo hotels
2.3 mi away
Microtel Inn & Suites by Wyndham Kalamazoo
4.1 mi away
Radisson Plaza Hotel at Kalamazoo Center
0.2 mi away
BEST WESTERN PLUS Kalamazoo Suites
Show Prices
Show Prices
Show Prices
0.8 mi away
Staybridge Suites Kalamazoo
6.1 mi away
Four Points by Sheraton Kalamazoo
6.1 mi away
Holiday Inn Express & Suites Kalamazoo
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn West, the best in personalized guest experiences. We’re here to serve you! ... more   less 

Additional Information about Holiday Inn Kalamazoo-West

Address: 2747 S 11th St, Kalamazoo, MI 49009-2177
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $107 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Kalamazoo-West 3.5*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, IHG, Odigeo, Travelocity and Hotwire so you can book your Holiday Inn Kalamazoo-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Kalamazoo-West Hotel Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay