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Residence Inn Kalamazoo East

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Residence Inn Kalamazoo East
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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Room service never came, called about a broken remote also and they never came, they charge 75 dollars for pets. Garbage quality showers, save your money and go to Holiday Inn & avoid this brand at all costs. Staff is completely lazy & I'll never give them a penny lol

Helpful?
Thank Nicholas S
Erie, PA
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have appreciated having this hotel available when we have come into town to visit relatives for several years. It has the space and extra bed (sofa bed) needed when traveling with 2 young adult children.This time we were fortunate that the AAA rate made the room with 2 baths and a separate bedroom the same price as the studio... More 

Helpful?
Thank erielady67
Boston, Massachusetts
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were traveling with our four children and it is always a challenge to find a hotel that will accommodate a party of 6. Check in was not so great. We arrived around 8:00pm and there was no-one at the front desk and no bell or anything to call someone. After waiting for about 10 minutes I tried calling from... More 

Helpful?
Thank HotelSnob04
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

I can not imagine how frustrated you must have been. I would like to personally apologize for your experience at check in. I would love to get a few more details regarding your check in at our hotel as I would like to look into it a little further. Please call me directly at 269 349 0855. Please ask for... More 

Toronto, Canada
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only stayed one night on the way to Chicago but could easily stay longer. Room was very nice, spotless clean with a well equipped kitchen, large bathroom and nice sized sitting area. Service was excellent and the breakfast was certainly more than adequate. I would definitely stay here again when passing through.

Helpful?
Thank Honestly-2-U
Canton, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 7 nights for our sons baseball tournament. Staff was above and beyond in taking care of all our needs. Very friendly and helpful.We used the breakfast/lobby area for meals and visiting and never felt like we were being a bother. Rooms are older but clean and functional with full kitchens, perfect for an extended stay. Pool area with... More 

Helpful?
Thank Mike Z
Canton, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

It can be tough traveling as a big group, descending on a room with 30 including nine 13 year-old baseball players! And the Residence Inn has been magnificent in hosting us! The moms have often said we actually felt like we were at a bed and breakfast because the staff were not only accommodating, but also attentive to our team.... More 

Helpful?
Thank cherledge
Shelby Township, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay in many hotels and this one was a great value for the money. Lots of space, very clean and wonderful staff. Highly recommend if your in town! It was nice having a private entrance for a change.

Helpful?
Thank 05HOCKEYMOM74
Rockwall, Texas
1 review
5 of 5 stars Reviewed June 29, 2016

We were in town for a family wedding and several of us spent 2 nights at the Residence Inn Kalamazoo! What an awesome property and staff. The staff so helpful and friendly. The rooms are big and clean. Would definitely recommend staying here!!!

Helpful?
Thank S_Lawshe
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for taking for letting others know about the great service you received at the Residence Inn. I truly appreciate the time you took to go to TripAdvisor to let others know. At Residence Inn service is our number one priority and I am very happy to see that we were able to exceed your expectations while you were... More 

Woodhaven, Michigan
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2016

Our baseball team stayed here for a weekend. The staff here was the nicest of any place I have ever stayed. The rooms were a very decent size, the price was great, the pool area very nice, and it even had a bbq area where our team cooked out twice. I'd definitely stay here again.

Helpful?
Thank Tracey K
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

wow Than you so much for giving us this great review. I am so happy you all were able to enjoy your stay between your busy game schedules. The BBQ and fire Pit areas are so relaxing! I will share your response with the team here at Residence Inn. I look forward to having your team again in the future. More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

First time stay here. We all found many delights we hadn't expected. Everything from ice cube trays available and wine glasses to foot stool and Paul Mitchell brand products in bathroom. Outside there were a couple of big gas grills, tables, gas fire pit and seating, pool just the right size and a Jacuzzi next to the basketball court-tennis court.... More 

Helpful?
Thank Suzanne S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Relax at the “NEWLY RENOVATED” Residence Inn Kalamazoo, your home away from home. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with the fully equipped Kitchen areas and complimentary hot breakfast buffet. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require when traveling for a long period of time or just a short trip. ... more   less 

Additional Information about Residence Inn Kalamazoo East

Address: 1500 E Kilgore Rd, Kalamazoo, MI 49001-5538
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $108 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kalamazoo East 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Residence Inn Kalamazoo East Hotel Kalamazoo
Kalamazoo Residence Inn
Hotel Style:
#6 Business Hotel in Kalamazoo
#6 Family Hotel in Kalamazoo
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