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aj is extremely helpful and answered all questions. probably the nicest extended stay i've stayed at . as a traveling nurse these places are a life saver. convenient location right off interstate and close to the lake and other attractions.
I travel about 10 months a year and usually stay at one of two other chains that are similar to Value Place. But after staying here only one month so far, this chain will be my first choice from now on. It's only two minutes...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites KalamazooResponded October 6, 2016
We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for...More
This business is a joke! House keeping always at front office eating and talking, office attendant always on personal phone calls and a manager who makes up rules for different guests as she sees fit. Security who wont leave their room. Only star in this...More
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Response from Heather L, Guest Relations Manager at WoodSpring Suites KalamazooResponded May 16, 2017
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with...More
I had a clean room with full amenities. After several encounters with "Marty" I felt as though my privacy was invaded, near harassment , and my intelligence insulted.....yes I understand that heat rises...but he just would not leave me or my wife alone.
Response from Heather L, Guest Relations Manager at WoodSpring Suites KalamazooResponded April 12, 2017
We strive to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
I stayed over night in Kalamazoo because I had work in town that weekend. I arrived around 4:00 PM; yet, the front desk girl (Althea) could not check me in (?). She said their computer was down. So, I tried, again, after work. After ringing...More
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Response from Heather L, Guest Relations Manager at WoodSpring Suites KalamazooResponded March 31, 2017
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
$46 - $110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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