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I made a reservation and cancelled well ahead of the cancellation deadline (to do so without a fee). Despite having the reservation and cancellation verification emails, more than a month later I am still trying to get the charge they put through removed from my...More
I enjoyed my stay once again at the Clarion Inn in Kalamazoo. The staff is very nice and the service is
excellent. I really like the Bistro but would like to see more options on food. The food is excellent but would like more varieties...More
Response from Marcus A, Director of Sales at Clarion InnResponded April 20, 2017
Thank you for your comments. We appreciate hearing from our guests and look forward to having you as our guest again.
We're hoping to expand some of the food options in the Bistro as soon as we can. I'll pass the note on about the...More
I was fortunate to have these kind folks allow me to stay at their Inn with my dogs. It is a big, positive step up for a dog allowing motel. I found it to be clean and the towels are good, the bed and pillows...More
Dirty, worn furniture, noisy, the breakfast bar food we trashed after two bites. Absolutely not a worthy hotel for a choice hotel chain.
To spend 125 or more a night hear is throwing your money down the drain. Anyplace but this hotel in Kalamazoo would...More
It is too bad our room was so dirty because the people behind the counter were always nice. It was an old room. Bathtub was dirty, lots of hair on the sheets, dirty carpets, a stain on the chair, I could go on. Hopefully they...More