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We were stopped to visit the Gilmore Car Museum the next day. The room was clean and the bed was comfortable. They had a decent breakfast. We were in walking distance to several restaurants. This was a good stop for the money.
I am very confused by some of these negative reviews. I have stayed here twice while attending a conference of professors at Western Michigan University, and it's just about the best place you could stay. The staff is very very kind and thoughtful and a...More
We have stayed probably 4-6 times at this hotel over the four years our son attended Kalamazoo College, just two blocks up the hill. We have had variable experiences. For this lady stay we had several correctable complaints:
1. Although the rooms are spacious and...More
We were in town for a conference and paid a bit more for this hotel, so we wouldn't have to worry about finding breakfast. Bad idea, the hot breakfast items were cold! Not even a little lukewarm. Eggs - cold, Bacon -Cold, Sausage - Cold....More
I tried to change some things on my booking and the staff was totally uninterested. They just kept repeating to me that "they couldn't help" and that it was "just policy". Very unhelpful and I don't think I will be staying here again.
$85 - $180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Christen S | Property representative |
Thank you for taking the time to write a review about the hotel. Again we are very sorry about the confusion with your bill and we hope that we were able to help the situation. I am sorry about the... More
Thank you for taking the time to write a review about the hotel. Again we are very sorry about the confusion with your bill and we hope that we were able to help the situation. I am sorry about the inconveniences in your recent stay, and we do hope that you will give the hotel another chance to show you this is not how we like our business ran. If there is anything else that I can help you with please don't hesitate to give me a call directly. Have a wonderful day!
Comfort Inn, Downtown