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Comfort Inn Kalamazoo

2.0 of 5
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739 West Michigan Avenue, Kalamazoo, MI 49007
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1 room 1 adult
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Comfort Inn Kalamazoo
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73 Reviews from our TripAdvisor Community

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High Wycombe, United Kingdom
Level Contributor
120 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed December 31, 2015

We stayed one night at this property while visiting the many breweries in Kalamazoo. The hotel has a small parking lot, but it was quiet during our stay, so we had no trouble finding a spot. The young man who checked us in was friendly. The room was a decent size. It had a fridge, coffee maker and microwave. The... More 

Helpful?
Thank Loulabelle44
Chicago, Illinois
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 29, 2015

So I would probably agree with those who will say that I gave this little hotel too many stars, but I will make the case for why I made that choice. Our most recent visit marks the second time we have stayed there this year. One major attraction is that it is one of the few hotel/motels actually anywhere near... More 

Helpful?
Thank Aylwin_Forbes
Alachua, Florida
Level Contributor
78 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed November 8, 2015

I chose this property because of the location. It is close to transit (Amtrak and Greyhound) and extremely convenient to WMU. The hotel is well maintained inside and out. The common areas are inviting although the furniture in the lobby could use a little sprucing. The room I ended in was cleaned thoroughly for a new arrival and was very... More 

Helpful?
Thank exflbum
Palatine, Illinois
1 review
1 of 5 stars Reviewed October 27, 2015

Although the person checking us in was pleasant, the dorag made me feel uncomfortable. The security lock was broken so I had to move a bench in front of the door. The bathroom felt like a gas station bathroom - no toilet seat cover. No place to put your clothes while showering. The room was not insulated well enough to... More 

Helpful?
Thank Diane R
Denver, Colorado
2 reviews
3 of 5 stars Reviewed October 27, 2015

My husband stayed here for a business trip a few weeks ago. The rooms were clean and comfortable. We did have an issue at check-out where the front desk associate charged my husband an additional night's stay (about $100) upon departure. The problem was solved that day, and the money was returned to our account.

Helpful?
Thank Kate K
2 reviews
4 of 5 stars Reviewed October 19, 2015 via mobile

Our room was clean and comfortable. The Wifi was fast! We didn't have any problems with parking. The front desk staff were helpful and nice. We enjoyed our stay and would stay here again in the future. The hotel was located within an easy walk to several nice breweries and other locations downtown.

Helpful?
Thank Krista M
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christen S. More 

Soo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 6, 2015

We stayed one night at this hotel, Sunday Oct 4th, 2015. We were in town for a political event. The hotel was booked on line through Choice Hotels. After booking it, I called to confirm the room and the rate. We booked a king suite with a whirlpool including tax, $114. The charge was applied that night but we didn't... More 

Helpful?
Thank Diana B
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Dear Diana, Thank you for taking the time to fill out the online review. All of your feedback is important to us and is appreciated. I would like to say we are going to be going through some renovations in the near future to get this hotel updated and looking new again. I understand all of your concerns and each... More 

Columbus, Ohio
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 1, 2015

I stayed at this property for one night in early September and chose it mostly because it was closest to the place I had a meeting the next day. They do have a free parking lot, but it is very small. I got one of the last parking spots and I am not sure where I would have parked had... More 

Helpful?
Thank shutterbug44
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Dear Guest, Thank you for taking the time to take the online survey. All your feedback is very important to us. I am happy to hear that you enjoyed your stay, and am glad to say that the hotel will be doing some updating here soon. We do hope to see you again in the future. Have a wonderful day!... More 

Crown Point
Level Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 29, 2015

Ok, so I work for a hotel (I have been for over 30 years) and I loved Renee she was friendly, helpful and always accommodating. The auditor was a chatty fellow but very nice and also friendly. The breakfast bar attendant both mornings was sweet and nice. But, the morning we checked out we were shocked to encounter the auditor... More 

Helpful?
Thank kilgorerena
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Dear Guest, I would first like to start by thanking you for taking the time to write a review online. All feedback is very important to us, to ensure we are doing our job. I would really like to apologize for the situation with the Night Auditor. I know exactly who it is and the problem will be addressed immediately.... More 

Phoenix, Arizona
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 6, 2015

There is nothing special about this Comfort Inn. It was just an OK place to spend the night while traveling cross country. We only picked this location because it was close to where we wanted to be the next morning. Probably would not stay here again if in the area.

Helpful?
Thank 977denisef
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Thank you for taking the time to fill out the online survey. All your feedback is very important to us. Have a great day! Whitney Lewis Property Manager More 

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