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Red Roof Inn Kalamazoo West - Western Michigan U

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Red Roof Inn Kalamazoo West - Western Michigan U
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Kalamazoo West - Western Michigan U
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Showing 346: English reviews
Chicago
Reviewed June 29, 2014

Was recently in town for business and chose to stay at this location. I am always leery of budget hotels, but staying here put my mind at ease. Along with the low price, this place has been recently renovated and looks great. Justin at the front desk was able to assist me with directions and was very helpful throughout my...

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Helpful?
Thank yarnlady24
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a review. We are so pleased that you enjoyed your stay and that our inn met your needs for your business trip. We are also pleased that Justin was able to provide the service that you required. I will make sure to share your comments with him. We hope to see you...

Traverse City, Michigan
Reviewed June 25, 2014 via mobile

Decent place for the money. Room has an odor but not sure what it is. Room appeared clean, nice laminate floors with clean rugs over top. Did notice stains on sheets and pillow cases but guessing with the amount of people that stay here that maybe it can't be helped. Air Conditioning worked good so that's a plus. Location seems...

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Helpful?
Thank Jason M
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a review. We are so pleased that you enjoyed your room but I would like to apologize for the odor in the room and for the stained linen, I will make sure to follow up with our housekeeping staff to insure that we avoid any future occurrences. I will make sure to...

Skokie
Reviewed June 25, 2014

I came to town with a friend the other week to attend the UKC dog show. When we walked into the lobby we were immediately greeted by Justin. During our entire stay he went out of his way to make sure that we had everything that we needed. We will definitely be coming back to this location in the future....

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Helpful?
1Thank doglover073
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay and the service that Justin provided for you. We are happy that so many guests stayed with us for the United Kennel Club Premier Dog Show. We hope that you had a successful show. I will make sure to share...

Reviewed June 24, 2014

Sharon was very accomidating. She was friendly and helpful. I will definitely stay here again next time while in Kalamazoo. She suggested great places to eat and in formed us of all the fun things going on downtown.

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Helpful?
Thank mpruitt269
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to share your thoughts with us. We are so pleased that you enjoyed the service that Sharon was able to provide for you. She is always pleased to get feedback from our guests and I will make sure to share this review with her. We look forward to seeing you in the future. Sincerely,...

Traverse City, Michigan
Reviewed June 23, 2014

I just stayed here June 8, 2014, as I read these other review It makes me wonder if we had the same motel....really truly does. I chose this motel because I knew it had the new updated features and was reasonably priced. I had too take a taxi to this property. The staff was marvelous. Helped me to my room...

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Helpful?
Thank daja2014
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time out of your busy schedule to post a review. We are very happy that you enjoyed our staff but we are sorry that you found that our vending area and grounds did not meet your expectations. We take pride in running a quality property and in our normally outstanding curb appeal. It is obvious...

North Yarmouth, ME
Reviewed June 17, 2014

Once again the corporate run Red Roof in Kalamazoo (west) proves to be one of the best. Third year here for the long dog show and you can't go wrong. Admittedly one of the new cleaning staff obviously had some issues with understanding what was necessary when cleaning the room daily, but the staff listened when they were told and...

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Helpful?
Thank Nanci L
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay and the service that Justin was able to provide for you. We are grateful for your return visits and happy that you enjoy the quality of our pet friendly motel. It is truly a pleasure having you as our guest...

Upper Peninsula, Michigan
Reviewed June 12, 2014

The laminate floors are a terrific plus if you are travelling with dogs. There is a nice grassy area stocked with plastic baggies to take the dogs for potty. The room was clean, the bed was comfortable, check-in was quick, the clerk was friendly.

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Helpful?
Thank Linda L
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a review. We are so pleased that you enjoyed your room and that you noticed our new wood laminate flooring. We think that it really makes our rooms stand out. We enjoy being pet friendly and we are pleased that our inn suited your needs.. Sincerely, Terry Northam General Manager Red Roof...

Houston, Texas
Reviewed June 12, 2014

Always clean rooms and they always have the best price for the quality. The staff provides excellent service and it's where I'll always stay and always recommend any time I'm in the area. Thanks, Justin, for another pleasant stay!

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Helpful?
Thank LoneSojourner1967
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed the cleanliness of our rooms and the value of our product.. I will make sure to share your comments with Justin and the rest of our team, he will be pleased that you took the time to mention his name. We look...

Ann Arbor, Michigan
Reviewed May 22, 2014

I stay at this hotel for a dog show nearby. Since last year, the rooms have been remodeled and they are clean and much brighter. My only "complaint" is that I asked for a first floor room because two of my dogs cannot take the steps. When I checked in I was informed that everyone who checked in yesterday took...

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Helpful?
Thank Brenda R
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to share your thoughts. We are so pleased that you enjoyed our newly remodeled rooms. We are very sorry that we were not able to fulfill your request for a ground floor room, we try extremely hard to fulfill all requests for our guests. It is truly a pleasure having you as our guest...

Winston Salem, North Carolina
Reviewed May 13, 2014

As a frequent traveler this was without a doubt the WORSE experience I have had in years with a hotel. I have never written a review as bad as this one. I booked this room for two nights based on the great reviews on tripadvisor. When I arrived the parking lot had several kids running around. One kid was standing...

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Helpful?
1Thank GRNC
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for letting us know about your experience at our motel. I would like to apologize for the actions of the children that we playing in the parking lot. Guest safety is always a concern and we take it very seriously. I would also like to apologize for the quality of the linen, I have discussed this issue with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 W Michigan Ave, Kalamazoo, MI 49009-1907
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $57 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Kalamazoo
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and other travelers.
3 questions
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over a year ago
Jackson, Michigan
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can afford an extra $50/night, stay at an alternative upscale hotel.”
 of 5 bubbles davidaN9648BO, Jan 5, 2017 | Read review
“There are rooms available with microwave for a slightly higher price.”
 of 5 bubbles Datakat, Nov 14, 2016 | Read review
“Ask for amenities before booking.”
 of 5 bubbles lorriewilken, Sep 23, 2016 | Read review
“There are no smoke free rooms at this hotel. Guests and staff smoke in the doorways and leave butts on the ground.”
 of 5 bubbles LauriHoward, Sep 15, 2016 | Read review
“back building facing side street”
 of 5 bubbles teddygrit, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question