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Holiday Inn Express & Suites Kalamazoo

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Holiday Inn Express & Suites Kalamazoo
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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Dearborn, Michigan
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was fine and quiet the staff was VERY friendly and accommodating on all levels. They had a good breakfast in the morning, however miss the waffle machine the pancake machine is not too good. LOL. The rooms and amenities were nicely appointed with a large bathroom. The rooms cleanliness was ok, but they could use some extra care... More 

Helpful?
Thank Travelingwithus2016
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Thank you for the great comments. I will see what we can do about the waffle machine. Cone back and see us soon. More 

Thousand Oaks, CA
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had to get a hotel late on a Friday night as my flight was cancelled. I called and Polly took care of the booking. I was hoping for a shuttle from the airport but they don't have one. Took uber, only about 10" away. Polly checked me in and gave me a free upgrade to a king suite without my... More 

Helpful?
Thank eabarrdvm
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Thank you very much! Polly is a great employee and we are proud she is part of our work family. More 

Kalamazoo, Michigan
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great all around hotel! Great for families, business, and relaxing. This hotel is very clean! I will say its one of the cleanest i have been at. The desk area is very inviting. The desk staff are all very friendly. They will go above and beyond there duties. They great you. Y your name when you return... More 

Helpful?
Thank Kim D
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Thank you very much! We are delighted you enjoyed your stay with us. We strive every day yo make each guests stay the best ever. I hope we see you again soon at the Holiday Inn Express & Suites Kalamazoo. More 

Houston, Texas
Level Contributor
242 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This place was an ok spot to stay in while visiting the area. It was a full service hotel, but housekeeping was very lax and attention to detail neglect was everywhere. A sincere attempt by staff to be helpful was in full play. But when you travel for a living, it's obvious which properties lack talent and the news that... More 

Helpful?
Thank Ikeamillion
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

I am sincerly sorry that you did not enjoy the Holiday Inn Express and Suites while you were in Kalamazoo. We however, are a limited service hotel and not a full service hotel. We would appreciate the opportunity to talk with you personally about your recent stay. More 

Hilton Head, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Family reunion brought us to Kalamazoo. We had 4 rooms for our family (including our kids and grandchildren). Everything was perfect. All rooms were together. Staff was friendly and helpful. Great breakfast. Clean, well appointed rooms.

Helpful?
Thank Bill A
Ontario, Canada
Level Contributor
132 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed July 11, 2016

We stayed at this hotel with our hockey team and it was very nice. The room was clean and the beds comfortable. It was close the Wing's Event Centre which was convenient. The complimentary breakfast was very good for being included in our stay.

Helpful?
Thank Panther67
Winnipeg, Canada
1 review
3 of 5 stars Reviewed July 9, 2016

We spent the night there on 15 Apr 2016 and were very pleased. However, our stay on 2 July 2016 was a disappointment. The check in was very slow and they refused to honor the AAA/CAA or seniors discount as we were "walk in" traffic. This was not the case on our previous visit. We were given a handicap room... More 

Helpful?
Thank susan t
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear susan t, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that to hear that your stay this time was not as outstanding compared to your previous visits.... More 

Greenwood, Indiana
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 9, 2016

We were in Kalamazoo for one night for a family event. Several of us stayed at this hotel and were very pleased with the rooms. A gentleman who I assume is the manager, greeted us the evening of our stay and was in the breakfast room working the next morning. Definitely hands-on management. Very friendly staff. Also noticed that the... More 

Helpful?
Thank mpearl2012
Columbus, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

Clean, comfortable. Helpful staff. Breakfast was good....standard Holiday Inn Express food...but still good. Did not use the pool. I would stay here again. Everyone very friendly. We did use the in room refrigerator...it was clean and kept the food cold.

Helpful?
Thank oliveoil1
Harlingen, Texas
2 reviews
5 of 5 stars Reviewed June 29, 2016

We had 5 rooms for a wedding party with many specific requests for each group. The front desk personnel from Jeremy to Jennifer to Kara went above and beyond to cater to each specific request. They catered to each one with amazing patience and insight. They met the needs of challenging guests with extremely positive attitudes and creative resolutions. We... More 

Helpful?
Thank sevenmaranatha
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are only minutes from downtown, K-Wings Stadium, Kalamazoo County Expo Center and Fairgrounds as well as the awesome full-motion flight simulators at the Kalamazoo Air Zoo. All our guests enjoy our complimentary Express Start Breakfast. Enjoy warm buttermilk biscuits, one fluffy egg selection, sizzling meat selections, and our trademark mouth-watering cinnamon rolls. Don't forget our one of a kind pancake machine and multiple healthy start options such as yogurt and oatmeal. Our spacious guest rooms feature access to Charter Cable with many HD channels including HBO for your viewing pleasure. We offer free and fast Internet as well as 24 hour access to our business center. Businesses near hotel: Eaton, Consumers Energy, Stryker, Pfizer, as well as Bronson and Borgess Medical Centers. Attractions near hotel: Firekeeper's Casino, The Miller Auditorium, The Crossroads Mall, Kalamazoo County Fairgrounds, Air Zoo, Kalamazoo Institute of the Arts, Kalamazoo Valley Museum, Kalamazoo College and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites in Kalamazoo. ... more   less 

Additional Information about Holiday Inn Express & Suites Kalamazoo

Address: 3630 E Cork St, Kalamazoo, MI 49001-4645
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $109 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Kalamazoo 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Kalamazoo Hotel Kalamazoo
Holiday Inn Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
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