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Fairfield Inn & Suites Jackson

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2395 Shirley Drive, Jackson, MI 49202
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 29, 2016

Based on reviews is why I picked this hotel. Bed was cozy and comfy. Room was clean but had a stale odor in it as tho pets had been in there. Even with the door shut and locked, the noise coming from other guests in the hall, made it seem like there was no door on the room. Not quiet... More 

Thank Sharon P
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear CampyHapper, Thank you for reviewing the Fairfield Inn & Suites Jackson. It's great to hear you liked our beds, continental breakfast, and friendly service. However, I apologize for the lingering odor in the room, as that certainly does not sound pleasant. I am also sorry for the noise you encountered. I can understand how frustrating that can be. We... More 

Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed April 21, 2016

Jackson, MI hotels are expensive BUT clean and comfortable. This hotel was actually less expensive than other similar chains. Modern, clean and very accommodating. Beth and Rita at the Front Desk were fantastic and real, and Laurie, who handles the morning crowd is someone whom I was blessed to meet. No reason to stay anywhere else! Beth even ensured I... More 

Thank libertyproject
Bracebridge, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 6, 2016

Rooms are ok, but smaller for a Marriott. The pool closed early, at 10pm. The service was ok, but the front desk people weren`t as friendly as in other Marriotts. The location is convenient, right off the main highway.

Thank Mal_1313
TMIHospitality, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Mal_1313, Thank you for your review. I am glad to hear our location was convenient for you. We take pride in providing exceptional service to our guests; however, it is clear we did not accomplish that during your stay. We do hope that you will allow us another opportunity to provide the impressive service you deserve. Sincerely, Sherry F.... More 

Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 15, 2016

I used to stay at Country Inn and Suites, but how it's a Holiday Inn, so I began looking for a new place to stay. I believe I've found it. The hotel room was downright swanky, but the best thing was the staff. Truly nice people and....warm cookies! My only complaint and it's the same at most hotels is that... More 

Thank kcape
Allegan, Michigan
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 13, 2016 via mobile

I stayed at this hotel several times while in Jackson for work. The rooms are really clean and had everything I needed. Staff was friendly, however they did ask a lot of questions when I inquired if they had a government discount. They were hesitant to apply the discount and the tax exempt organization credit to my room the first... More 

Thank Kelsie K
Detroit, MI
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 31, 2016

Very nice Front Desk Woman when I called for a room and very nice and helpful when we got the the hotel. The rooms were clean - cookies and tea in the evening a nice touch. Breakfast was good - good selection and good taste. Only complaint couldn't find a blow dryer - glad we brought our own

Thank noonieboat
Level Contributor
16 reviews
5 of 5 stars Reviewed January 14, 2016 via mobile

I used to stay at the Courtyard Jackson, but I have found a new and better place to stay! Staff is excellent, helpful and always courteous. Taye at the front desk is a great! Breakfast is always fresh every morning!

Thank EB4131
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 18, 2015

After a rude experience at the local Holiday Inn, I stopped by this place and WoW, what a difference. I booked a suite and a room, and included this location as the best place to stay for out of town guests. We were celebrating the 70th wedding anniversary of my parents, and everyone at the Fairfield proved over and over... More 

Thank Margaret E
Grimsby, Canada
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 6, 2015

We arrived around 11 pm, check-in was fast and friendly. The room was clean, and the bed was comfortable. The hotel was pretty quiet and we had a good night sleep. The breakfast was pretty decent. Overall we had an enjoyable stay and would come back.

Thank Dustin S
United States
Level Contributor
181 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed September 28, 2015 via mobile

Like most Fairfield inns and other lower end chains the noise is usually a factor. No exception here. I could here the people above me walking loudly and the ones next to me talking and snoring. It's a shame because the room was clean and the bed was comfortable and friendly staff. I did enjoy dinner at red lobster across... More 

Thank Europabound
TMIHospitality, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Europabound, Thank you for taking the time out of your busy day to review the Fairfield Inn & Suites Jackson. I'm pleased that you found our rooms to be clean with comfortable beds and enjoyed our friendly staff. I apologize that there was noise that disturbed you. On future visits we'd be more than glad to find you a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

12 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (12)
Pool/Beach Area (1)
Dining (1)
Business Center/Function Rooms (1)
Room/Suite (5)
Hotel & Grounds (2)
Other (2)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located only 7 minutes from Jackson County Airport, our hotel is a convenient stay for both business and leisure travelers in the Jackson, MI area. We are surrounded by a variety of restaurants, attractions, and things to do in Jackson, MI. Nascar fans will find out hotel is a 20 minute drive from Michigan International Speedway. Near local shopping at the Westwood Mall and outdoor adventures such as Cascade Falls, there is never a shortage of activities for visitors to Jackson, MI. Our Marriott hotel strives to provide guests with everything they need to make their stay as comfortable as possible. We provide free WiFi, access to our on-site fitness center, a business center, pool & hot tub. Each morning guests are greeted with a complimentary breakfast featuring hot and healthy options to start your day off right. Marriott Rewards members will earn points while staying at our Jackson, MI hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Jackson

Address: 2395 Shirley Drive, Jackson, MI 49202
Location: United States > Michigan > Jackson
Price Range: $113 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson 2.5*
Number of rooms: 57
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn
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