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Hampton Inn Jackson

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Hampton Inn Jackson
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251 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I stay at Hampton Inns frequently and am usually very pleased. The next time I am in Jackson I will likely stay elsewhere. Room 309 was extremely musty, a noticeable odor of must/mold each time we entered the room for 3 days. Management should attend to this as there is a problem in this room. Housekeeping in the room before... More 

Helpful?
Thank Kristy K
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Kristy K, I appreciate the review of your recent stay at our hotel. I am very sorry that you received a poor level of service in regards to the cleanliness of your room; this is not the typical Hampton experience as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are... More 

Lake Orion, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The people really live up to the highest Hilton standards. My room did not have a frig; however, the manager found one and brought it to my room. The cleaning folks are very friendly and will put a smile on your face.

Review collected in partnership with Hampton

Helpful?
Thank Hugh R
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Hugh R, Thank you for your wonderful compliments about our staff. As General Manager of the Hampton Inn, I feel very lucky to have such wonderful people on our team. I will share your kind words! We would love to see you again the next time you visit Jackson. Warm Regards, Kirsten Logan More 

Traverse CIty, United States
1 review
5 of 5 stars Reviewed 1 week ago

We needed a place to stay for my daughters visit to Albion. As with all Hampton's we were again delighted with the service, quality of rooms, and cleanliness of everything. Highly recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank Jim P
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Jim P, We are excited to hear that you would highly recommend our Hampton Inn. Thank you so much for taking the time to write a review and for all of the compliments that you have given us. We hope you will choose to stay with us the next time you visit. Best Regards, Kirsten Logan General Manager More 

Ovid, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The place was clean and the staff was helpful. Very noisy guests around us but apart from that, it was a pleasant place. Complementary breakfast had a nice selection to choose from, which was refreshing. The location was close to shopping in the Jackson area and convenient in terms of getting onto expressways.

Review collected in partnership with Hampton

Helpful?
Thank Heather G
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Heather G, Thank you for choosing our Hampton Inn during your visit to Jackson. We are happy that you found our hotel clean and that your stay was pleasant despite the noise from the guests around you. We hope you will choose to stay with us the next time you visit Jackson. Best Regards, Kirsten Logan General Manager More 

Conklin
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is super clean, very nicely updated, great breakfast with many options, and every staff member was super friendly. We had quite a group there for a softball tournament and we were all extremely satisfied

Review collected in partnership with Hampton

Helpful?
Thank katiemE7782EY
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear katiemE7782EY, Thank you for taking the time to write a review of our Hampton Inn Jackson. We are very happy to hear that you found our hotel super clean and our staff super friendly. We appreciate that compliment! We hope you will stay with us again in the future. Best Regards, Kirsten Logan General Manager More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We made an impromptu getaway for the holiday weekend and chose this hotel for its proximity to central Michigan. The hotel was clean and very well-kept. It was outdone only by the helpfulness and friendliness of the entire staff. We spent the weekend doing day trips to different parts of the state, riding our Harleys on country roads that were... More 

Review collected in partnership with Hampton

Helpful?
Thank Ken L W
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Ken L W, It sounds like you had an amazing trip! We are so happy to have been a part of your adventure through the beautiful Michigan countryside. Thank you for your review and all of your wonderful compliments about our hotel and staff. We hope to see you again the next time the road leads you to Jackson.... More 

HouSton
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the best hotel that I've stayed at in a long time. The staff is outstanding, bending over backwards to help. The room was clean and quiet. The laundry was just down the hall from us. The decor is fresh and clean. They allow pets, so this enabled us to stay with our dog. Love the green space around... More 

Helpful?
Thank Pegtx
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Pegtx, We are excited to hear that our hotel was the best that you have stayed at in a long time. That is quite a compliment for us and we appreciate it! Thank you very much. I will share your compliments with our team. As General Manager, I feel very lucky to have such sweet people to work with... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is very clean, staff always friendly. we travel with a small dog and there is not an extra charge for him. Great breakfast too. Close to stores, gas and food. Free parking in the lot. We have stayed here many times visiting family and never disappointed in our stay.

Review collected in partnership with Hampton

Helpful?
Thank 744pamelao
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear 744pamelao, Thank you for the wonderful review! We are glad that you always choose to stay with us when you visit family in Jackson. We hope to see you again the next time you visit. Best Regards, Kirsten Logan General Manager More 

Merrillville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We hosted a youth bowling tournament, having a nice clean place to lay my head and have internet is very important. the shower was refreshing and the shampoo and products were quality. The towels were soft and absorbent. Thank you.

Review collected in partnership with Hampton

Helpful?
Thank Paula L
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Paula L, Thank you for your very nice review of our Hampton Inn Jackson. We were happy that your group chose our hotel as their home away from home during the youth bowling tournament. We hope you will choose to stay with us again if your travels bring you back to the Jackson area in the future. Warm Regards,... More 

Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

Hotel fills up with sport teams so guess that is why we got an accessible room on the first floor. Walls are thin and you could hear everything in the room next door. The connecting door which did not close snugly did not help. We were not told that pets were allowed or that they are on the first floor.... More 

Helpful?
Thank Joy1948
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Joy1948, Thank you for taking the time to share your recent experience at the Hampton Inn Jackson. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I sincerely apologize for the noise disturbance caused by other guests.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 

Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Dr, Jackson, MI 49202-1528
Location: United States > Michigan > Jackson
Price Range: $101 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn
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