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Comfort Inn & Suites

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96 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Reviewed 1 week ago

We were traveling to Jackson for three nights for orientation at a local college. Service has been outstanding , easy check-in, CLEAN , free breakfast is average, but the very friendly young lady who sets it up and refreshed all morning is a absolute asset to this hotel, She is a hard worker, and treats everyone with kindness and always...

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Helpful?
Thank Robinlynn F
Aliso Viejo
Reviewed October 29, 2016 via mobile

We stayed at Comfort in while visiting family. Good location right in between Spring Arbor and Downtown Jackson. Rooms were clean, very quiet (and our room was right next to the elevator) and the beds very comfortable. Breakfast was very average but convenient to grab and go. All of the staff was friendly. We would definitely come back.

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Helpful?
Thank Kendra F
Lapeer, Michigan
Reviewed October 19, 2016

I am in the hotel right now, this is my last night here. It is super clean, rooms are spacious, bathroom spacious and super clean, pillows and bed so comfortable that you want to take them home. The beds are extremely comfortable, like nothing I have experienced before. The people who furnished this hotel brought here the same comfort they...

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Helpful?
Thank ragingbull999
London, Canada
Reviewed October 17, 2016

Stayed the night at the Comfort Inn & Suites. Room was very large with two beds and a couch. Room also had a small sink, mini fridge and microwave. Room was very clean although smelled a little musty at first, we opened the window for a bit and that took care of it. Staff were great and very helpful.

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Helpful?
Thank Elaine C
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We are delighted to hear that you enjoyed your recent stay with us and thank you for taking the time to provide your feedback. I will be sharing your comments with our staff as your kind words mean so very much to them.

Scarsdale, New York
Reviewed October 10, 2016 via mobile

Hotel is decent in appearance and a very helpful staff. Received an elite upgrade from the pleasant receptionist. Proper training from owner and GM on mannerism. Room was comfortable, spacious and clean.

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Helpful?
Thank fleetmike
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

On behalf of our entire staff I would like to thank you for your kind words. Feedback from our guests is very important to our property. It tells us what we're doing right, what we're doing wrong, and how we can improve. It is always a great feeling to receive comments like the ones that you have provided. Thank you...

Sault Ste Marie, Ontario
Reviewed September 8, 2016

We returned to this hotel again this year, and it was a great experience yet again. It is very clean and inviting every time we go there. It is close to everything and right next to 2 main highways, yet still very quiet and secluded at the same time!

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Helpful?
1Thank Kittykatklub
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

I an very excited to share your feedback with our staff. We appreciate all of our guests however, it is always a great feeling to hear that a returning guest is just as pleased with their stay as they were the first time. We are very thankful that you took the time to provide a review regarding your recent stay...

Chicago, Illinois
Reviewed September 5, 2016

This Comfort Inn is renovated and has a nice feel to it. The breakfast includes waffles, eggs, sausage, gravy, cereal, yogurt, etc. but also includes Japanese rice and condiments! For me that was a huge treat. However, the rooms have essentially no sound insulation. The adjoining room sounds came through, even when they were not loud. The hallway sounds were...

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Helpful?
Thank Glenn G
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to provide a review of our property. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...

Mount Pleasant, Michigan
Reviewed August 24, 2016

First of all, this hotel was very clean and I was comfortable with the bed for sleeping after I got into it. That said, the furniture was as strange in size as I have ever seen. The office chair was very low to the ground and narrow, the cushioned arm chair was even lower to the ground. I am a...

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Helpful?
Thank MItraveler1957
Vicksburg, MI
Reviewed August 8, 2016

Wow, this hotel is so quiet! It was pretty much full when we stayed there. But, we never heard any of the other guests while in our room. This was especially prevalent since the hotel that we stayed in the night before was the noisiest hotel we had ever stayed in. It made us appreciate the sound proofing in this...

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Thank heathersuek
Jefferson
Reviewed July 10, 2016

Staff was friendly and efficient at check-in. The room was clean and comfortable (not a suite)-including the bathroom. Beds are comfortable just a little on the high side (bit difficult for someone short). A/C and refrigerator worked well. Breakfast area was large enough that it was not over crowded. Hot & cold breakfast items . Plenty of parking. Close to...

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Helpful?
Thank Randi C
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn & Suites

Address: 2435 Shirley Dr, Jackson, MI 49202-1523
Location: United States > Michigan > Jackson
Price Range: $86 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 70
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Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We have stayed in several. All rooms have been great.”
 of 5 bubbles Kittykatklub, Sep 8, 2016 | Read review
“We requested a top floor room and didn't hear any of the other guests at all.”
  • Workout room was nicely equipped
  • Shower was a little dated with low water pressure
  • Nice large countertop
  • Nice bathroom with large countertop
  • Closet
  • desk, dresser, fridge, and microwave in the king size bed room
  • King size bed
 of 5 bubbles heathersuek, Aug 8, 2016 | Read review
“We were on second floor, first floor might have better because of having to use the elevator.”
 of 5 bubbles elephant42, May 17, 2016 | Read review
“Ask for a parking lot side room -- the other side faces family homes and barking dogs.”
 of 5 bubbles businessguest2016, Apr 14, 2016 | Read review
“I love the first floor.”
 of 5 bubbles dhering8, Apr 12, 2016 | Read review
5 of 5
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