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Holiday Inn Jackson NW - Airport Rd

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Holiday Inn Jackson NW - Airport Rd
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90 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Flint, MI
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Nice enough hotel, not as clean as most Holiday Inns I've been to. Staff was friendly at check in. Pool was so so, kind of dirty, kiddie play pool would have been cool if it worked. No soap in the men's or women's bathrooms by the pool either, frustrating.

Helpful?
Thank MIChicago_Traveler
Holland, Michigan
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed July 19, 2016

We were here for our daughter's wedding. The rooms were spacious. The service was outstanding. The bed was quite comfortable. The rooms were quiet. I was a bit put off when I ordered an omelette Saturday morning and was charged 50 cents for every ingredient. I checked the menu the next day and nowhere is that mentioned. It looks like... More 

Helpful?
Thank Judith V
Level Contributor
556 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

We stayed 3 nights. Grew up in Jackson but now live out of state. Home visiting family and this was our first stay at this hotel. Our room was clean upon entry and housekeeping did a great job during our stay. The bed was comfy, TV worked, A/C worked. Never used the restaurant or pool/gym. Plenty of parking. Behind the... More 

Helpful?
Thank Lisa S
Nashville, Tennessee
Level Contributor
515 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

We were in town for a wedding and just needed a good night sleep. We were at the end of the hallway on the top floor. This was a great room for a good night sleep with a comfortable bed. The room had a small fridge and a separate living room. The couch was hard and uncomfortable to sit on... More 

Helpful?
Thank fizzy1991
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

In town from Texas for graduation..A/c not working but staff quickly moved us to another room. Beautiful rooms..very clean! Loved the pillow cases marked firm or soft. Very convenient to highway access. Rooms with microwave and fridge..Nice!

Helpful?
Thank mis040264
Chicago, Illinois
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed May 9, 2016

We were here for two days for a wedding. Check in was smooth with Nancy (I hope I remember this right!?), she was all smiles and very welcoming. She's the reason for a higher rating. She was very professional, yet friendly. Just the kind of employee you want checking in guests. I also should mention Will, he was also helpful.... More 

Helpful?
Thank Greeneyedgirl373
IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport Rd, responded to this review

Dear Greeneyedgirl373, Thank you for taking the time to express your thoughts and concerns with us. Allow me to apologize if you may have experienced any inconvenience with some of our amenities and services. It is in our continued efforts to maintain and improve our property in order to be consistent in providing our valued guests with the best hotel... More 

Warren, Michigan
2 reviews
5 of 5 stars Reviewed April 18, 2016

We really enjoyed this hotel. The restaurant food was VERY good! Hotel staff was very pleasant and accommodating to our requests. Pool was small, but perfect for a few adults to relax. Did not have a hot tub. Rooms were nice, and very clean. Beds and pillows were extremely comfortable!

Helpful?
Thank bdevillemssa
Lincoln Park, Michigan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 11, 2016

If you are reading reviews for this hotel because you have some type of sporting event in the area and were hoping for a nice swimming area, forget it!! The "matchbox" pool is very small with a "kiddie" pool next to it. There is no Jacuzzi/Hot Tub what so ever! They should have omitted the "kiddie" pool and used that... More 

Helpful?
Thank johnmarvin
IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport Rd, responded to this review

Dear johnmarvin, Thank you for taking the time to leave us with your feedback. It is truly regrettable that our pool facility and restaurant services did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced. Rest assured that your comments are taken into serious account and these concerns you have mentioned will... More 

Lowell, Michigan
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 9, 2016 via mobile

Guest time staying here, very close to where my meeting was. Staff very freindly ands very pleasant. Check in and out quick and efficient. Room service was right on time. Breakfast foods good and cooked as requested. I would recommend and stay here again. But ask for a room away from the highway, a little noisy.

Helpful?
Thank cherbear6000
Texas
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 5, 2016

The staff were extremely nice and pleasant. The breakfast buffet had good eggs (rare in a hotel) and nice fresh fruit including blackberries and raspberries. The room was fantastic. Everything nice and new. The restaurant had good food and a bar. I asked to borrow the snow shovel and the front desk guy offered to find someone to help me... More 

Helpful?
Thank TexasHazelnuts
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Holiday Inn Jackson NW - Airport Rd

Address: 2696 Bob McClain Dr, Jackson, MI 49202-2742
Location: United States > Michigan > Jackson
Price Range: $122 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Jackson NW - Airport Rd 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Jackson Northwest Hotel Jackson
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