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Holiday Inn Express Hotel & Suites Howell

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1397 N Burkhart Rd, Howell, MI 48855
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Holiday Inn Express Hotel & Suites Howell
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87 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed there for an extended long stay .room was comfortable clean and staff was friendly .breakfast was good .and staff even provided cereal and muffin to the crew .who has to leave before breakfast hours .always got coffee .and the fresh bakedcookies are tasty .pool is clean and plenty of towels to dry off with .outlet mall next door .and... More 

Helpful?
Thank kidz7enuff
Grand Rapids, Michigan
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

You just cant go wrong with a Holiday Inn Express. Rooms are always nice and breakfast is always good. I usually ask for a quiet room/area at check in at any hotel i stay at. We have never had an issue at this hotel. Perfectly located right next to the mall. Easy walking distance. Would recommend.

Helpful?
Thank Andrea S
Catherine H, General Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, We thank you for your feedback. On behalf of all of the staff here at the Holiday Inn Express & Suites, we are so pleased you enjoyed your stay with us. We hope to see you again in the future!! Warm Regards, Catherine Hennig More 

Mount Pleasant, Michigan
Level Contributor
137 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

We arrived here after a subpar stay at a Hilton and a drive through treacherous Michigan weather. The welcome was nice, and the room was very good. The sleep was only ok...room 201 is right by the highway making for considerable noise throughout the night. The breakfast was pretty good and the service was very friendly. The price was great... More 

Helpful?
Thank garci1r
Catherine H, General Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, We thank you so much for taking the time to give us a review of our Howell location. We are happy to know you felt you had good value for your money. We do apologize that your sleep was interrupted by highway noise. If you would like, in the future please ask for a room away from... More 

Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed December 13, 2015

I had a problem with my reservation changes on the web site not making it through to the hotel. This staff at this hotel made every effort to correct the situation and did. This is a very well run hotel, clean, comfortable, and a very friendly, and competent staff. If you are looking for a hotel in the Howell and... More 

Helpful?
Thank Jim K
Catherine H, General Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Jim K, Thank you for giving us your feedback regarding your recent stay here with us in Howell. We make every effort to ensure our guests receive only the best in customer service during their stay with us. We strive to exceed all expectations and provide a comfortable atmosphere. I will make sure to share your comments with the... More 

Gainesville, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

I had things going on in Brighton but read a review from another user that stated " a motion detection alarm is advised". So I decided to stay here in Howell. It's a great hotel and the staff was friendly and helpful. The parking is safe and spacious. The rooms were large, clean and comfortable. The Tanger outlet mall is... More 

Helpful?
Thank Robert D
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you very much for your 5 star review of our property. We are so happy you chose to stay with us here in Howell. We hope you had the chance to enjoy all the wonderful amenities we have to off here at The Holiday Inn Express and Suites in Howell. We hope to have the chance... More 

Kansas City, Missouri
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

Stayed here while visiting for a wedding. Hotel staff was among the most friendly I've ever encountered. They accommodated our early check in request as well as a few other special requests. The room was comfortable and clean. The fridge and microwave was super convenient. Would definitely recommend this hotel!

Helpful?
Thank MauiAndi
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, We appreciate you taking the time to give us a review of our Howell location. We always try our very best to make each and every guest feel welcomed and right at home. We are happy to know that you enjoyed your stay with us. We thank you for your business and hope to have the opportunity... More 

Spring Lake, Michigan
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed October 18, 2015

This is a decent hotel. No extra frills just the basics. My room and lobby had a bad odor of "B.O." The hotel is right at the I-96 interstate exit. My room was very noisy from highway traffic. The hotel room never got cool. I had the air on all day and night and it never cooled off. I prefer... More 

Helpful?
Thank woodside*girl
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for taking the time out of your busy day to give us your feedback. We want to apologize for any inconvenience you experienced during your stay. We hope that you brought any issue to the attention of the staff so that the appropriate action could be taken with the IT department as well as maintenance.... More 

Rural Retreat, Virginia, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed October 16, 2015

I stayed in a room with a small living area adjoining the bedroom. This really came in handy as a place for company to visit. Excellent, well-appointed breakfast bar, with a variety of teas in addition to coffee. Friendly and helpful staff.

Helpful?
Thank Tanya B
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Tanya B, We love feedback from our guests regarding their stay. We appreciate you taking the time out of your busy day to share your comments with us. It sounds as though you stayed in our Family Suite which is one of our largest and most popular rooms in the hotel. We are happy you felt well accommodated and... More 

2 reviews
2 of 5 stars Reviewed October 15, 2015

Bathtub stuffed up-still full in morning w dirty soapy water 8" deep. Towels scratchy, TP and Kleenex cheap. Just not worth $150 for one night. Also, Parking lot small-100% full and the desk told me to park in Hdcp spot-didn't like it but no choice. Very dissatisfied !

Helpful?
Thank David C
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for submitting your feedback regarding your recent stay with us. We would like to apologize for any inconvenience situation you experienced during your stay. Please know that we do our very best to produce the highest of guest satisfaction. We want nothing short of perfection during each guests stay. We do hope all the issue... More 

Park Forest, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 2, 2015

My husband and I wanted to spend our 5 year wedding anniversary in Hell. We got married on Halloween so it was quite appropriate and a fun road trip adventure for us. Seeing Hell is literally a strip mall size town we had to find a near by hotel. We were very happy with the service, our room and our... More 

Helpful?
Thank NicoleFrank117
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We greatly appreciate you letting us know how your stay with us went. We are happy that you chose us to accommodate you while you were in town. We hope that you had a wonderful Anniversary. Thank you again for your business. Warm Regards, Catherine Hennig More 

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