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American Inn & Suites

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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Grosse Ile, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Had an Amazing weekend kids loved the pool, enjoyed our stay. Came to visit some old friends cant wait to stop back by again. Clean rooms hot breakfast the kids had hours on their tablets and even the guest computer in the lobby. The staff Zee, Krystal and Victor made us feel right at home. Be Back Real Soon

Helpful?
Thank Sarge G
Sterling Heights, Michigan
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I can't say enough about this hotel. The staff was very friendly, the room was perfect nice and clean ,the pool area was relaxing perfect temperature and the location is great. it's quiet and relaxing, and very close to the lake and restaurants, about 2 blocks - we walked everywhere. The breakfast was awesome my favorite was the blueberry waffles.

Helpful?
Thank cris1990tiano
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Called for information about the hotel. The lady was very nice and knowledgeable.answered all my questions easily and fast. Will be staying soon some weekend. Don't remember her name, but it was at 1:30 p.m. on Sunday August 28th.

Helpful?
Thank TCI8122
Traverse City, Michigan
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2016

The gentleman at the front desk was nice and the lobby looked decent...from there it was not good. We went to our room up the back steps and they looked like they had never been cleaned or vacuumed. The room looked dirty and when I pulled back the sheets they looked like they were never changed...dirt and stains on them.... More 

Helpful?
Thank Lovebugmcgoo
Dearborn Heights, Michigan
1 review
5 of 5 stars Reviewed August 22, 2016 via mobile

Stayed for a wedding in the area and this hotel has a great location - close to many restaurants, and right off the highways.Our room was clean and the staff was very helpful. I would recommend this hotel to folks with kids, because they had a very nice pool area, refrigerators in the rooms and eateries very close by (some... More 

Helpful?
Thank boussibaby12
Michigan
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 18, 2016

We reserved last minute online. This is a highly booked area in the midst of summer. The hotel only could accommodate the 3 of us in a king room with queen pull-out sofa. Unfortunately, upon arrival, the hotel had no notice of us in their computer system. Luckily, I had printed the reservation. The same room was open and the... More 

Helpful?
Thank JosieMichigan
Great Midwest
Level Contributor
157 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
1 of 5 stars Reviewed August 14, 2016

I am a world traveler and stayed in good hotels and bad hotels but this one is just down right poorly run, dirty, & disgustingly filthy. Let me just say that once you get past Dee at the front desk and the lobby its all down hill from there. Its very clear to me that the management is just sucking... More 

Helpful?
Thank caymankid
Steven12-1212_, General Manager at American Inn & Suites, responded to this review

We take our reviews very seriously, This property was a Comfort Inn and was run down with the previous owner, we have done many upgrades to the property, we have added all flat screens televisions all rooms have microwaves and mini fridges etc adding new carpet etc...... that the property never had before. Thanks till the new owners took over... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed August 9, 2016 via mobile

Very quiet, very comfortable place to stay. Employees were very helpful and nice. The front desk girl was so cheerful. More than happy to help us out when needed. Most of everything we needed was just in a few miles radius of us. Would definitely recommend it.

Helpful?
Thank katesharpe111
Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 5, 2016 via mobile

Checked in for a one night stay for a wedding. Looked a bit drab and dated. Which I can handle. But I will not stay in filth! I showed Dee the pictures I took. She gave us another room. Makes me wonder how clean the new room is considering the other one we left.

Helpful?
Thank MichiganShelley
Steven12-1212_, General Manager at American Inn & Suites, responded to this review

We apologize for the inconvenience you had during your stay. We take these matters very seriously and have corrected these issues and reported it to the head housekeeper. The front desk did move you in another room that was 100% clean and inspected. Once again we apologize for the inconvenience that you had to move rooms and was checked in... More 

Phoenix, Arizona
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed July 31, 2016 via mobile

booked a room here a few days before the visit. price high but most hotels booked. clean room and hallways. lots of towels. coffee pot in room. friendly front desk service from Simone & his brother. grabbed a couple yogurts from free breakfast but coffee was almost gone. couldn't find an elevator to haul all our things up to room.... More 

Helpful?
Thank fabfemale40
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about American Inn & Suites

Address: 200 Cloverleaf Ln, Houghton Lake, MI 48629-9637 (Formerly Comfort Inn)
Location: United States > Michigan > Houghton Lake
Price Range: $70 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — American Inn & Suites 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Hotel Houghton Lake
Comfort Inn Houghton Lake
Holiday Inn Houghton Lake
Houghton Lake Holiday Inn
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