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American Oak Resort

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American Oak Resort
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I decided to rent a pontoon and while there were a number of places to rent from, American Oak Resort had great rates and a great location. And this is where the greatness ended. I called and reserved a pontoon for Saturday only to be called back 4 hours later saying that my pontoon was already booked.... More 

Helpful?
1 Thank Steven R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We're renting three chalets right now. All of our questions and concerns are being answered quickly and courteously. "Jo" works hard to keep all the guests having a good time. The beach is perfect for small children (Lots of shallow water). Free Wi-Fi is great! Big flat Screens.

Helpful?
Thank Corey B
Jo F, Guest Relations Manager at American Oak Resort, responded to this review

Thanks so much for your lovely review, Corey. We love hosting large family groups such as yours and seeing everyone relax and enjoy themselves. Glad to hear the young ones enjoyed the beach so much! More 

Jaffrey, New Hampshire, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me get to the important thing first: they accused us of scratching one of the seats on the pontoon boat we rented, despite proof. When we refused to pay for something we did not do, they called the police on us. Even the police officer scolded them for having gone that far for something they could not prove. Then,... More 

Helpful?
4 Thank Amy K
Warren, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Booked a Pontoon boat to enjoy a Saturday on the lake for the 4th of July weekend. The misery began at 8:40 in the morning when we arrived at the American Oak Resort office. According to the website and the conversation earlier with the manager we would have the Pontoon boat for 10 hours (9 to 7). After filling out... More 

Helpful?
1 Thank ginslinger21
Warren, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

DO NOT BOOK WITH THESE PEOPLE. The boat broke down and we had to get towed in. Only got to ride on it for 30 minutes They wouldnt refund any of our money. They wasted all the gas trying to get the boat started then said it was our fault the boat was out of gas. We were supposed to... More 

Helpful?
1 Thank nnnnnn2015
Kingman, Arizona
2 reviews
5 of 5 stars Reviewed January 20, 2016 via mobile

Wonderful cabin rental. Heater in cabin was good, hot water was perfect. Cabin was clean, staff very friendly and extremely accommodating. I felt like I was staying with family. It was my son's first time on a snowmobile, when he finished, he ran up and hugged the owner, he had so much fun!

Helpful?
Thank Maria B
Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed August 31, 2015

We rented a pontoon boat over the Fourth of July weekend for a day on the lake. We paid extra for a boat that could pull a tube and also rented a tube. We waited about 30 minutes for the resort manager to come back to her old house/office so we could provide the information to rent the boat only... More 

Helpful?
Thank Jugadimes
Dearborn, Michigan
1 review
5 of 5 stars Reviewed August 26, 2015

Art and Joanna are great people to deal with. They rented us 4 Wheelers for our weekend getaway, when my son ran the 4 wheeler into a tree, their concern was for him and not the machine. Rather than raking us over the coals, Art allowed us to fix the machine at a huge discount as we have mechanical experience... More 

Helpful?
Thank MICHAEL B
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 15, 2015

Myself and four of my friends stayed in cabin #6 Aug 7-9, 2015. Entering cabin #6 was our first disappointment. Although the website accurately describes and shows photos of the cabin, we were shocked how tiny it was in-person. And to be honest we didn't study the floor plan ahead of time, lesson learned. We were told it can sleep... More 

Helpful?
1 Thank Truth_Be_Told-123
awjens, Guest Relations Manager at American Oak Resort, responded to this review

The guest that wrote this review booked almost 10 months in advance giving him plenty of time to review all information provided to him, to look at pictures of our cabins and chalets provided online at both our website and our Facebook page, to email or phone with any concerns or to express them during more than one telephone conversation... More 

1 review
5 of 5 stars Reviewed August 1, 2015 via mobile

My husband and I rented 2 wave runners on a very busy weekend(Bud Bash) despite the fact that they were clearly very busy they were extremely professional, friendly and thorough in explaining the use and rules of the jet skis. Upon return we were asked multiple times if we had, had a good time, and also thanked for returning the... More 

Helpful?
Thank Marcy D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about American Oak Resort

Address: 112 Jefferson, Houghton Lake, MI 48629
Location: United States > Michigan > Houghton Lake
Price Range: $118 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — American Oak Resort 3*
Number of rooms: 10
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Also Known As:
American Oak Hotel
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