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Quality Inn & Suites

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422 E. 32nd St., Holland, MI 49423 (Formerly Comfort Inn)
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72 Reviews from our TripAdvisor Community

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Showing 70: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We were visiting from out of town for a wedding, our first room at the hotel was not clean and we didn't realize it until around 1:00 in the morning when I pulled the covers back on the bed and there was dirty stuff under the pillows. Also, something had been spilled on the wall next to one of the... More 

Helpful?
Thank Zo16
East Lansing, Michigan
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice looking lobby and the rooms were just as nice. The bed was comfy, stuff looked well kept and clean. The breakfast was like any complimentary breakfast (aside from the delicious maple cinnamon waffle batter!), but I saw hotel employees constantly checking to see if food/coffee was out.

Helpful?
Thank z0e18
Christina B, General Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to review Quality Inn & Suites in Holland MI. We very much appreciate and value your feedback and will share it with our team. Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

California
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 12, 2016

We stayed at the facility for 3 nights to enjoy the tulips and other attractions in the area. The facility was in the process of being remodeled, hence the hallways were busy with construction crews. We were in a newly updated room which was nice. Staff was very helpful. Breakfast was the regular fare for Choice Hotels.

Helpful?
Thank mkkCalifornia
Christina B, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to review the Quality Inn & Suites in Holland Mi. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please come back and see how we are doing. We hope... More 

Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 10, 2016

First, the staff were fantastic. Everybody we encountered was friendly, pleasant, and accommodating. The outdated exterior was a little quaint, but the interior reminded me of the "bad" apartment complex from my hometown. The decor is pieced together and dated. Our room smelled like mildew. The carpet was stained. The bedding was old and worn. There was some serious water... More 

Helpful?
Thank CRaeRoc
Bridget H, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Holland hotels

chicago, illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 27, 2015 via mobile

I booked a room at this hotel through hotels.com. They asked for my husband's card when he checked in. They charged him a night's stay even though it was already paid for through hotels.com. When we called to fix that another charge of 49.83 came out of our account. I called to get that fixed and now yet another charge... More 

Helpful?
1 Thank bekahmac
Ludington, Michigan
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 13, 2015

The exterior and hallways could use some updating. The room was quiet. TV was decent. Fridge and microwave was in the room but never used them so not sure how they worked. There was a small table in the room that was older and missing a handle. The hotel was clean and and smelled clean.

Helpful?
Thank MiFireGirl
fort wayne Indiana
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed September 12, 2015

The room was okay two double beds flat screen TV. The refrigerator was not plugged in so we plugged it in and it started to leak water from the bottom. The bathroom door was a slider that needed work. The wait staff was friendly. The breakfast was a joke they had eggs the little round light yellow ones were like... More 

Helpful?
Thank wltgl
1 review
2 of 5 stars Reviewed September 11, 2015

The employees were lovely but the property itself was old and untended. The mattresses were lumpy, the pillows low quality. Sorry, not my idea of a very pleasant place to stay. It was low-priced and last minute but I would avoid this in the future.

Helpful?
Thank Lisa P
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 5, 2015

We rented 2 rooms for our family of 6. The rooms were dated but we did not find them dirty or where we felt we couldn't touch anything. The breakfast included waffles and biscuits with sausage gravy and eggs. The pool was small but ok.

Helpful?
Thank marksfamilyof5
Lakeview, Ohio
1 review
1 of 5 stars Reviewed September 1, 2015

CROOKS.. THEY STEAL MONEY FROM YOUR ACCOUNT, TOOK OVER $300 from account PLUS THE ACTUAL AMOUNT for two days stay, PART STOLEN AFTER WE LEFT, totally UNAUTHORIZED criminal behavior. Desk ladies were nice but either clueless or HOTEL system steals even if they don't. Otherwise, an Average place, reasonably clean and decent location, JUST NOT WORTH THE HASSEL

Helpful?
Thank s m
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about Quality Inn & Suites

Address: 422 E. 32nd St., Holland, MI 49423 (Formerly Comfort Inn)
Location: United States > Michigan > Ottawa County > Holland
Price Range: $101 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Inn Holland
Holland Comfort Inn
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