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BEST WESTERN PLUS Holland Inn & Suites

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299 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Holland, United States
5 of 5 stars Reviewed yesterday NEW

Four days in a row the our room was cleaned upon request. Our friends room was cleaned each day at the same time of the day. Our was not. Other than that, everything was perfect. The breakfast was yummy, the coffee warm, and water refreshing.

Review collected in partnership with Best Western

Helpful?
Thank Kristine S
Level Contributor
99 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed here before , the rooms are clean with ample towels. The breakfast had a great selection, even fresh strawberries and blueberries. We appreciated that. Hallways were extremely warm, and looking a little tired . Overall it's ok to stay at, however , the prices were very steep. And definitely over priced for the area, and lodging.

Helpful?
Thank Judy S
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Judy S Thank you for your review on Trip Advisor. I would like to thank you for all the positive comments you shared with our other travelers regarding our clean rooms, “ample” towels, and the “great” breakfast selection with fresh strawberries and blueberries to choose from. I was disappointed to hear that some of the areas of the hotel... More 

Orono, Maine
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Very clean and pleasant staff. Stayed 5 nights and can't wait to come back! Pool was first clean and chemically adjusted pool and hot tub I've been in this summer. Close to Buffalo Wild Wings which my son likes, close walk to DQ ... All the kid friendly places. Highly recommend this Hotel!

Helpful?
Thank jet3156
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear jet3156 Thank you for taking the time to write such a thoughtful and kind review. We are so happy that you enjoyed your stay. It is always refreshing to hear that customer service stands out in a guest visit. Thank you for the compliment regarding the cleanliness of our hotel, we appreciate when a guest notices our efforts. I... More 

Dubai
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were a group of friends staying at this hotel. The rooms were clean and bed comfy but the staff seems a little out of it. On check in asked about the sofa bed and the guy checking us in said sure there is one in your room. When we got to the room there was no extra pillows/towels/blankets for... More 

Helpful?
Thank Tina M
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Tina M, Thank you for contacting Trip Advisor regarding your experience during your recent stay. Thank you for the wonderful compliment regarding our clean guest rooms, good breakfast and comfortable beds. It is always a delight to hear that a guest recognizes our efforts to maintain a clean environment. It appears from your feedback that we most definitely fell... More 

Pittsburgh, Pennsylvania
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

It has been a long time since we have been in such a poor hotel and this place takes the cake! We arrived at 6:35 pm to find no one at the front desk. This is after a 475 mile drive and we have dinner reservations for 7:30. Finally person comes to the desk and says our room is not... More 

Helpful?
Thank mtnbikem34
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear mtnbikem34, Thank you so much for being our guest and for your detailed review. Thank you for taking the time to share your review with the Trip Advisor community. First I would like to apologize for any inconvenience we might have caused you and your family during your stay. Unfortunately, there were a couple of noteworthy misses that you... More 

Travelers are raving about these Holland hotels

Burlington
1 review
5 of 5 stars Reviewed 2 weeks ago

Only issue we had was not the fault of the hotel - road construction and closure caused some difficulty getting there. Our stay was great! Pool was nice. We skipped the included breakfast as we had already stayed at a couple of other BW hotels on our road trip, and were tired of being served up the same choices every... More 

Review collected in partnership with Best Western

Helpful?
Thank mollycakes
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear mollycakes, Thank you for taking the time on providing us feedback on your recent visit. We are so happy that you enjoyed your stay here at the Best Western Plus – Holland, Michigan and we are honored that you are a loyal Best Western Guest and that you also use other Best Westerns for your traveling needs. Thank you... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

old, and it needs upgrading. The price they charge does not justify the quality of the service and all what they offer. Breakfast is very poor. Rooms did not have shampoos and toilet paper was running out. The overall look of the lobby is so cheesy that I am not sure if they had hired a decorator or they have... More 

Review collected in partnership with Best Western

Helpful?
Thank majlindax2016
Toni E, Owner at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Majlindax2016, Thank you so much for taking the time to let us know about your recent stay. My apologies for not meeting your expectations. We have received (read below) several positive guest reviews on the many recent enhancements we have made to our breakfast buffet, including the addition of biscuits & gravy, waffles, fresh fruits, and our expanded hot... More 

Naples, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean rooms, excellent staff support and the breakfast had biscuits and gravy: a morning staple. Good job guys, I'm talking to my travel guy today to use you more often. Also the decor was pretty unique and it was obvious that there was an inherent theme to the decor, thus not making it as "cookie cutter" as most of the... More 

Review collected in partnership with Best Western

Helpful?
Thank oldiron11
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

oldiron11, Thank you so much for your great review on Trip Advisor. We are so happy that you enjoyed your stay, and we are honored that you would request our hotel for your future traveling needs. Your feedback is a highlight of what we want all our guest to mention in reviews. Our clean rooms, the variety of breakfast items... More 

Grand Rapids, Michigan
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Found this hotel last minute but there was an issue at check in. Staff was helpful in adjusting price. Upon entering room, there was an odd odor which I assumed was either cleaning products or some sort of carpet cleaner. It wasn't unpleasant, just odd. The light switch had a motion sensor and the light turned off during my daughters... More 

Helpful?
Thank Michiganfam13
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Michiganfam13 First, I would like to thank you for staying at our hotel. I also would like to thank you for the compliment regarding our helpful staff. I appreciate you taking the time to let us know about your experience and will make sure to pass on your positive comments to the staff. I apologize if your guest room smelled... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

They knew the air was not working, they should not have put us in that room. It did get fist, the worker was realniveBreakfast was average at best. wont come back til they remodel. Please get rid of "bedspreads"

Review collected in partnership with Best Western

Helpful?
Thank janetgU4900US
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

janetgU4900US, Thank you for taking the time to give us some feedback so we can continue to improve. I am sorry to hear that you were not impressed with your stay at our location. I apologize that the ac unit was malfunctioning in your guestroom but we would never intentionally put a guest in a guest room with no ac/heating... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Holland Inn & Suites

Address: 2888 W Shore Dr, Holland, MI 49424-9526 (Formerly Holland Inn & Suites)
Location: United States > Michigan > Ottawa County > Holland
Price Range: $120 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Holland Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holland Inn And Suites
Holland Hotel Holland
Holland Best Western
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