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BEST WESTERN of Hartland

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BEST WESTERN of Hartland
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180 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN of Hartland
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Showing 180: English reviews
Tishomingo, Mississippi
Reviewed July 2, 2016 via mobile

We originally booked 2 rooms, 1ST FLOOR(1 king & 1 double-queen). We arrived & were given 2 king rooms 2ND FLOOR. No other rooms were available, so due to family situation we had to book a 3rd room for one night until the next day when they promised 1st floor adjoining 1 king & 1 double Queen room. The next...

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Helpful?
Thank Christi G
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Christi, thank you for taking the time to share your experience at our property. I want to sincerely apologize for any inconveniences you experienced with us, as we never deal with matters concerning our customer service. At Best Western, we strive to accommodate all of our guests and all their request. Our property and brand hold higher standards than...

Holly, United States
Reviewed July 1, 2016

This hotel is conveniently located on an easy on, easy off expressway exit. Upon arrival I was greeted warmly and quickly in my room . The rooms have recently been renovated with VERY nice upgrades, from the granite counter tops to the flat screen TVs , very comfortable beds, nice artwork on the walls, fast wireless internet, and CLEAN bathrooms...

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Helpful?
Thank Curtis K
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Curtis. Thank you for spending some time writing a thorough and positive review about our property. By the look of your review, we clearly exceeded your expectations with our new renovations and accommodations. I'm glad that you noticed our property is located in a "hot spot," which is convenient when you want to make a quick run to the...

Kilmarnock, United States
Reviewed June 30, 2016

updated rooms are beautiful! breakfast good. Internet/computers free WIFI. This requires 200 letters to complete but I have nothing more to add. We always stay at Best Western.... Only drawback is that this one is just below the Interstate.

Review collected in partnership with Best Western
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Thank Gilman A
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you, Gilman, for taking the time to rate our hotel and to review our property. I'm glad that you like our new renovations and our full hot breakfast. More so, I'm happy that you enjoyed your experience without any issues. At Best Western, we strive to diminish guest complaints before they are even made, so with that said, we...

Boyne City, Michigan
Reviewed June 28, 2016

We selected the Best Western, Hartland, MI for an overnight stay because it was easy access to M-59, US 23 and I-75. From the outside it looks like a typical truck stop motel. But give it a chance. The staff is friendly and helpful, the rooms have been newly renovated and are clean, safe and comfortable. And its location gives...

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Helpful?
Thank Nancy G
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Nancy, thank you for taking the time to share your experience with us. We are glad that, with our new renovations and accommodations, we exceeded your expectations. With that being said, the exterior of our hotel does not truly speak for what the interior has to offer. We have been trying to improve the exterior look of our hotel,...

Reviewed June 27, 2016 via mobile

Great rate and customer service !!! Convenient location. Close to restaurants and shopping. Saved $90 for 2 nights for Paige's Promise benefit to accommodate a comedian from Florida. Spoke to Brandon the general manager and was wonderful.

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Thank Paige's P
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Paige, thank you for taking the time to share your opinion about our hotel. By the looks of it, you seemed to have really enjoyed your stay due to our location, customer service, and accommodations. I'm glad that you felt our rates were reasonable for our newly renovated rooms and full hot breakfast. All in all, I hope to...

Hartland, United States
Reviewed June 23, 2016

If you have stayed here in the past, please give it another shot. We did and were pleasantly surprised! Housekeeping has improved and the rooms and lobby have been completely renovated. We had a nice stay and would not hesitate about returning.

Review collected in partnership with Best Western
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Thank Patricia H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Patricia, thank you for taking the time to share your experience with us. I'm very excited that you noticed a change in our hotel from services to the physical property. I'm glad to know that the staff and I's hard work has paid off due to your satisfactions. I'm more than sure I will see you soon as the staff...

Portage, United States
Reviewed June 22, 2016

I stay at this hotel every week for business. The staff is always very friendly and helpful. The rooms are clean and the beds are comfortable. Nothing fancy. Just a good clean place to stay and get a good nights rest.

Review collected in partnership with Best Western
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Helpful?
Thank Scott U
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Scott. Thank you for taking the time to share your experience with us! I'm ecstatic that you rated our property five stars, considering you stay with us every week. At Best Western, we strive to bring our guests the best experience by providing the best accommodations. With that said, feel free to notify the front desk of any concerns...

Boyne City, United States
Reviewed June 22, 2016

The hotel is right off US 23. It is an older hotel, but the interior has been completely renovated. The room was well done and for the price you couldn't beat the value. There is an indoor heated pool that also was clean and well maintained. It was just a very pleasant stay.

Review collected in partnership with Best Western
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Thank Chet G
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello there, Chet. Thank you for taking the time to share your experience with us! I really appreciate your honest feedback. I'm glad you recognized that the exterior of our hotel does not speak for the aesthetics inside, as we just went through renovations. I hope your recent stay brings you back as we continue to re-brand our Best Western...

Ludington, Michigan
Reviewed June 21, 2016

We could not ask for a better place! The employees were gracious, friendly, and very helpful! We left early so did not take advantage of breakfast, however we have stayed there before and it was extremely good, plenty for travelers. The place is very well kept and we had no worries while there. Wonderful place!!

Review collected in partnership with Best Western
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Helpful?
Thank Dawn5482
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Dawn. Thank you for taking the time out of your day to review your stay with us. I'm overjoyed at the fact that you feel we exceeded your expectations by our service and accommodations. I will pass on your kind words to the staff, as they will continue to work hard to impress you when you visit us again....

United States
Reviewed June 20, 2016

The Service was great. the hotel needs general manitance.caulking,weather striping, and etc. The Breakfast was good and staff was friendly. A Vac and trash was left on the second floor balcony after the morning clean up. It looked bad. '

Review collected in partnership with Best Western
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Thank John D
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you, John, for taking the time to share your experience with us. I'm glad that you felt our accommodations were great. I truly apologize about the trash that was left on your floor. We do have a daily housemen, and he must have missed that! Here at Best Western, we strive to provide a welcoming, clean environment, so your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd (M-59), Hartland, MI 48353
Location: United States > Michigan > Hartland
Price Range: $84 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN of Hartland 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Hartland
Hartland Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN of Hartland staff and other travelers.
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Questions? Get answers from BEST WESTERN of Hartland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“front of building quieter....”
 of 5 bubbles edrobmike, 2 weeks ago | Read review
“I had a back room which was very quiet”
 of 5 bubbles 629nancyw, Dec 28, 2016 | Read review
“West end of the hotel for less road noise”
 of 5 bubbles 506bradleym, Oct 10, 2016 | Read review
“Rooms on north side are quieter”
 of 5 bubbles daleniska, Oct 2, 2016 | Read review
“If you are going to use the pool, try to get a room on the west end of the building, as it is closer to the pool.”
 of 5 bubbles 914curtisk, Jul 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question