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BEST WESTERN of Hartland

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160 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Lansing, Michigan
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Not a lot of choices for accommodations in this area. Booked on line at the Best Western website. No problems. Room was very clean and well equipped with microwave, mini fridge, hair dryer etc. Appeared that rooms had recently been revamped as the outside of the hotel is still a bit dated. Convenient location. Never had a chance to use... More 

Helpful?
Thank Claudia M
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Claudia! Thank you for reviewing our property. I'm glad to see that you enjoyed your stay. We are, indeed, the only hotel in Hartland, which gives us more pressure to be the best. As you already mentioned, the exterior aesthetic of our property looks dated, but I'm happy to see that our renovated rooms and lobby overlooked the exterior... More 

Saginaw, Michigan
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I was staying here for a wedding and it was a nice hotel. The staff was friendly and helpful and the room was clean. I had no problems connecting to the internet. My only complaint is the breakfast. We went to the breakfast around 9 and they were out of many of the items. There were no more potatoes, cheese,... More 

Helpful?
Thank Lauren R
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Greetings, Lauren! Thank you for taking the time to review our property. I am glad that you enjoyed our welcoming staff and accommodating rooms--I'll be sure to pass that on to the staff. On the other hand, I want to sincerely apologize for the inconvenience you experienced during breakfast. Unfortunately, our sweet breakfast lady Pauline was unable to make it... More 

Gwinn, United States
1 review
4 of 5 stars Reviewed 1 week ago

Wonderful dog friendly Hotel! was so nice to just park by your door and walk to a nice grass area and was very quiet during the night.. Employees very nice.. would definitely stay here again and it was easy to find

Review collected in partnership with Best Western

Helpful?
Thank Tracee H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you Tracee for choosing to stay with us! I am happy that you felt our hotel was accommodating for you and your pet. As you already know, we have designated, pet-friendly rooms for our guests bringing their pet(s), and I am glad that you enjoyed your room. I will be more than happy to pass on the positive feedback... More 

Reading, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent staff, clean rooms, great breakfast, pool for family who traveled from all over the country for wedding on 8/6/16! Especially appreciate the night staff!! Thank you for everything Thank you for your hospitality during the 5 days !! Great location!

Helpful?
Thank neim6va
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to share your experience with TripAdvisor. I am happy that you felt that our accommodations lived up to your family's expectations! We were more than happy to accommodate the wedding party because it is such a joy to see family and friends come together. The staff and I want to thank you, again, for... More 

Saginaw, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Was a pleasant stay. Clean and friendly. My employees require a breakfast and it was wonderful. The grounds could use a picnic table for outside relaxation, grilling. My employees like to grill dinner and have a few beers after a long day. We advised they will be adding an area soon.

Review collected in partnership with Best Western

Helpful?
Thank Cindy H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Cindy, Thank you for taking the time to share your experience at our property with TripAdvisor. I also want to thank you for choosing to have your employees stay with us. I look forward to accommodating you and your employees as long as all of you wish to stay. At Best Western of Hartland, we strive to accommodate all... More 

West Orange, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

I visit people in this area and have stayed at this Best Western no less than 8 times. It has always been clean, had friendly staff, and was good. This year, 2016, they have renovated all guest rooms and my assessment is that this is a great place to stay! The breakfast buffet, included in the room charge, is very... More 

Helpful?
Thank bethhg2016
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to share your experience at our property. As you mentioned, you have stayed here before, and I am glad that our recent renovations lightened your experience during your last stay. I am overjoyed at the fact that you found our full hot breakfast delicious and satisfying! I hope to see you in the near... More 

Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

good location, excellent staff, and easy to find, and the staff was very helpful . great breakfast bar and lots to chose from. if you go to hartland, this is the place to stay, for the price and quality of the product. centrally located to conference center and a shopping mall and local restaurants in the area.

Review collected in partnership with Best Western

Helpful?
Thank Robert S
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Greetings, Robert. Thank you for taking the time to share your experience at our property with TripAdvisor. Your honest and positive comments about your stay truly exemplifies our mission at Best Western of Hartland: To provide every guest with exceptional customer service and accommodations during their entire stay. By the looks of your review, our staff, breakfast, location of our... More 

2 reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

We were so pleased with our room at the Best Western in Hartland, MI. Our room (a suite) was very newly remodeled. The space was very comfortable with a queen bed and a pull-out sofa bed, which was new. The space of the room worked quite well for us, which included 2 big flat screen tv's. Everything was very comfortable... More 

Helpful?
Thank Vanessa R
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Vanessa, thank you for taking the time to comment on your experience at our property. By the looks of your thorough review, you enjoyed our property and all the wonderful accommodations we have to offer. We are glad that you experienced one of our many suites, as those rooms do "amp up" the experience at our property. We expect to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2016

We come to Hartland from Canada to visit family and stay at this hotel every time. The rooms are clean, quiet and a nice size. The hotel is close to a lot of amenities and shopping. Most of all we love the pool, we had to drag our 3 year old out of the pool after an hour kicking and... More 

Review collected in partnership with Best Western

Helpful?
Thank Shannon D
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Shannon! Thank you for taking the time to share your experience at our property with the world. The staff and I are glad that you find yourself back at our property again and again, as you noted yourself. Our indoor heated pool is definitely an accommodation we pride ourselves with, so we do not blame your daughter! If you... More 

marion, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2016

Nice hotel. Newly remodeled 2016. Friendly staff. Great breakfast my daughter can't stop talking about the potatoes. lol I true cringe at paying for a hotel room and getting a FREE (cold) breakfast is suppose to soften the blow to my wallet. But this Best Westerns breakfast was better than McDonalds. A room (with pool) and a restaurant meal 4... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Dawn H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Greetings, Dawn. Thank you for taking the time to share your wonderful experience with the world. I'm overjoyed that you felt your stay was worthwhile, as you do mention our staff and accommodations. We do offer a full hot breakfast because we feel that our guest deserve more than just a continental. The staff and I hope to see you... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd # (M-59, Hartland, MI 48353-2529
Location: United States > Michigan > Hartland
Price Range: $88 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN of Hartland 2*
Number of rooms: 61
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Also Known As:
Best Western Hartland
Hartland Best Western
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