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BEST WESTERN of Hartland

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164 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Presque Isle, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient to stay close to Ann Arbor, very clean and comfortable, nice breakfast, friendly staff who seemed glad we chose them as our "hosts"... Definitely will stay again when we travel south for the U of M games!

Helpful?
1 Thank Mike F
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Mike! Thank you for taking the time to review your stay with us! The staff and I are overjoyed that our accommodations exceeded your expectations. I'm glad that our clean rooms, delicious breakfast, and friendly staff wants to bring you back to stay with us again. Because Ann Arbor and other major cities are close proximity, we hope to... More 

Ocala, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed to stay near Hartland and this hotel was the closest. It was terrific. A great room that was quiet, which is frequently hard to find. We didn't have the breakfast because we already had plans to meet with some friends, but it all looked and smelled delicious.

Review collected in partnership with Best Western

Helpful?
Thank dilberta55
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello! Thank you for taking some time to review your experience at our property. The staff and I are more than happy to see that you enjoyed your stay. Next time you stay with us, be sure to stay for our full hot breakfast that offers items such as eggs, sausage, biscuits, waffles, and much more! All in all, I... More 

Grand Rapids
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got a decent rate ($95) for a room with 2 queen beds on Labor Day weekend. The front desk staff was excellent and they allowed up to check in really early as well as letting us check out a little late. Room was in good shape and clean throughout. Shower was good, plenty of power. Wifi worked alright, I didn't... More 

Helpful?
Thank AQMike
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Mike! Thank you for taking the time to share your experience at our property with the world. By the looks of your review, we seemed to have satisfied your expectations, and we are ecstatic by that fact! We will be more than happy to host you and your soccer team again, so when the time comes be sure to... More 

Livonia, Michigan
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in quick and easy, not friendly, but not unfriendly either. Morning staff very friendly and helpful. The rooms are newly redone, clean and are quite nice with plenty of space. Internet works well. It is a motel....and a motel with smoking posts frequently throughout including upstairs close to some guest doors. I was never able to walk to my... More 

Review collected in partnership with Best Western

Helpful?
Thank lg12379
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to write a review about our property. I'm glad that you felt our staff was friendly and that you enjoyed our newly renovated rooms. I sincerely apologize about any mishaps that happened during your stay. If you did not already know, we are very strict about our smoking policy and allow no exceptions to... More 

Lansing, Michigan
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a lot of choices for accommodations in this area. Booked on line at the Best Western website. No problems. Room was very clean and well equipped with microwave, mini fridge, hair dryer etc. Appeared that rooms had recently been revamped as the outside of the hotel is still a bit dated. Convenient location. Never had a chance to use... More 

Helpful?
Thank Claudia M
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Claudia! Thank you for reviewing our property. I'm glad to see that you enjoyed your stay. We are, indeed, the only hotel in Hartland, which gives us more pressure to be the best. As you already mentioned, the exterior aesthetic of our property looks dated, but I'm happy to see that our renovated rooms and lobby overlooked the exterior... More 

Saginaw, Michigan
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I was staying here for a wedding and it was a nice hotel. The staff was friendly and helpful and the room was clean. I had no problems connecting to the internet. My only complaint is the breakfast. We went to the breakfast around 9 and they were out of many of the items. There were no more potatoes, cheese,... More 

Helpful?
Thank Lauren R
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Greetings, Lauren! Thank you for taking the time to review our property. I am glad that you enjoyed our welcoming staff and accommodating rooms--I'll be sure to pass that on to the staff. On the other hand, I want to sincerely apologize for the inconvenience you experienced during breakfast. Unfortunately, our sweet breakfast lady Pauline was unable to make it... More 

Gwinn, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Wonderful dog friendly Hotel! was so nice to just park by your door and walk to a nice grass area and was very quiet during the night.. Employees very nice.. would definitely stay here again and it was easy to find

Review collected in partnership with Best Western

Helpful?
Thank Tracee H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you Tracee for choosing to stay with us! I am happy that you felt our hotel was accommodating for you and your pet. As you already know, we have designated, pet-friendly rooms for our guests bringing their pet(s), and I am glad that you enjoyed your room. I will be more than happy to pass on the positive feedback... More 

Reading, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

Excellent staff, clean rooms, great breakfast, pool for family who traveled from all over the country for wedding on 8/6/16! Especially appreciate the night staff!! Thank you for everything Thank you for your hospitality during the 5 days !! Great location!

Helpful?
Thank neim6va
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to share your experience with TripAdvisor. I am happy that you felt that our accommodations lived up to your family's expectations! We were more than happy to accommodate the wedding party because it is such a joy to see family and friends come together. The staff and I want to thank you, again, for... More 

Saginaw, United States
1 review
5 of 5 stars Reviewed August 6, 2016

Was a pleasant stay. Clean and friendly. My employees require a breakfast and it was wonderful. The grounds could use a picnic table for outside relaxation, grilling. My employees like to grill dinner and have a few beers after a long day. We advised they will be adding an area soon.

Review collected in partnership with Best Western

Helpful?
Thank Cindy H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Cindy, Thank you for taking the time to share your experience at our property with TripAdvisor. I also want to thank you for choosing to have your employees stay with us. I look forward to accommodating you and your employees as long as all of you wish to stay. At Best Western of Hartland, we strive to accommodate all... More 

West Orange, New Jersey
1 review
5 of 5 stars Reviewed August 3, 2016

I visit people in this area and have stayed at this Best Western no less than 8 times. It has always been clean, had friendly staff, and was good. This year, 2016, they have renovated all guest rooms and my assessment is that this is a great place to stay! The breakfast buffet, included in the room charge, is very... More 

Helpful?
Thank bethhg2016
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to share your experience at our property. As you mentioned, you have stayed here before, and I am glad that our recent renovations lightened your experience during your last stay. I am overjoyed at the fact that you found our full hot breakfast delicious and satisfying! I hope to see you in the near... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd # (M-59, Hartland, MI 48353-2529
Location: United States > Michigan > Hartland
Price Range: $81 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN of Hartland 2*
Number of rooms: 61
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Also Known As:
Best Western Hartland
Hartland Best Western
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