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BEST WESTERN of Hartland

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154 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

good location, excellent staff, and easy to find, and the staff was very helpful . great breakfast bar and lots to chose from. if you go to hartland, this is the place to stay, for the price and quality of the product. centrally located to conference center and a shopping mall and local restaurants in the area.

Review collected in partnership with Best Western

Helpful?
Thank Robert S
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We were so pleased with our room at the Best Western in Hartland, MI. Our room (a suite) was very newly remodeled. The space was very comfortable with a queen bed and a pull-out sofa bed, which was new. The space of the room worked quite well for us, which included 2 big flat screen tv's. Everything was very comfortable... More 

Helpful?
Thank Vanessa R
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We come to Hartland from Canada to visit family and stay at this hotel every time. The rooms are clean, quiet and a nice size. The hotel is close to a lot of amenities and shopping. Most of all we love the pool, we had to drag our 3 year old out of the pool after an hour kicking and... More 

Review collected in partnership with Best Western

Helpful?
Thank Shannon D
marion, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel. Newly remodeled 2016. Friendly staff. Great breakfast my daughter can't stop talking about the potatoes. lol I true cringe at paying for a hotel room and getting a FREE (cold) breakfast is suppose to soften the blow to my wallet. But this Best Westerns breakfast was better than McDonalds. A room (with pool) and a restaurant meal 4... More 

Review collected in partnership with Best Western

Helpful?
Thank Dawn H
Tishomingo, Mississippi
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We originally booked 2 rooms, 1ST FLOOR(1 king & 1 double-queen). We arrived & were given 2 king rooms 2ND FLOOR. No other rooms were available, so due to family situation we had to book a 3rd room for one night until the next day when they promised 1st floor adjoining 1 king & 1 double Queen room. The next... More 

Helpful?
Thank Christi G
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Christi, thank you for taking the time to share your experience at our property. I want to sincerely apologize for any inconveniences you experienced with us, as we never deal with matters concerning our customer service. At Best Western, we strive to accommodate all of our guests and all their request. Our property and brand hold higher standards than... More 

Holly, United States
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located on an easy on, easy off expressway exit. Upon arrival I was greeted warmly and quickly in my room . The rooms have recently been renovated with VERY nice upgrades, from the granite counter tops to the flat screen TVs , very comfortable beds, nice artwork on the walls, fast wireless internet, and CLEAN bathrooms... More 

Helpful?
Thank Curtis K
Kilmarnock, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

updated rooms are beautiful! breakfast good. Internet/computers free WIFI. This requires 200 letters to complete but I have nothing more to add. We always stay at Best Western.... Only drawback is that this one is just below the Interstate.

Review collected in partnership with Best Western

Helpful?
Thank Gilman A
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you, Gilman, for taking the time to rate our hotel and to review our property. I'm glad that you like our new renovations and our full hot breakfast. More so, I'm happy that you enjoyed your experience without any issues. At Best Western, we strive to diminish guest complaints before they are even made, so with that said, we... More 

Boyne City, Michigan
Level Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We selected the Best Western, Hartland, MI for an overnight stay because it was easy access to M-59, US 23 and I-75. From the outside it looks like a typical truck stop motel. But give it a chance. The staff is friendly and helpful, the rooms have been newly renovated and are clean, safe and comfortable. And its location gives... More 

Helpful?
Thank Nancy G
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Nancy, thank you for taking the time to share your experience with us. We are glad that, with our new renovations and accommodations, we exceeded your expectations. With that being said, the exterior of our hotel does not truly speak for what the interior has to offer. We have been trying to improve the exterior look of our hotel,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great rate and customer service !!! Convenient location. Close to restaurants and shopping. Saved $90 for 2 nights for Paige's Promise benefit to accommodate a comedian from Florida. Spoke to Brandon the general manager and was wonderful.

Helpful?
Thank Paige's P
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Paige, thank you for taking the time to share your opinion about our hotel. By the looks of it, you seemed to have really enjoyed your stay due to our location, customer service, and accommodations. I'm glad that you felt our rates were reasonable for our newly renovated rooms and full hot breakfast. All in all, I hope to... More 

Hartland, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

If you have stayed here in the past, please give it another shot. We did and were pleasantly surprised! Housekeeping has improved and the rooms and lobby have been completely renovated. We had a nice stay and would not hesitate about returning.

Review collected in partnership with Best Western

Helpful?
Thank Patricia H
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Patricia, thank you for taking the time to share your experience with us. I'm very excited that you noticed a change in our hotel from services to the physical property. I'm glad to know that the staff and I's hard work has paid off due to your satisfactions. I'm more than sure I will see you soon as the staff... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd (M-59), Hartland, MI 48353
Location: United States > Michigan > Hartland
Price Range: $92 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN of Hartland 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Hotwire, Priceline, Odigeo, Travelocity and Best Western + Iniative so you can book your BEST WESTERN of Hartland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hartland
Hartland Best Western
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