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Comfort Suites

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1 room 2 adults 0 children
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 2 days ago NEWvia mobile

Thanks Jonathan for figuring out our complicated receipts. You rock! The manager gave us a set rate for being a regular and we appreciate it very much. Everyone is helpful and goes over & beyond to keep guests happy and coming back.

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Helpful?
Thank Cici B
Lakemoor, Il
HOTEL’S FAVORITE REVIEW
Reviewed September 6, 2016

Good morning, The front desk (Katrina & GM Carol) could not have been nicer - especially when we were the cause of another guests noise concerns. Katrina was very kind to both sides after our room was invaded by a few toddlers @ 7pm lasting twenty minutes. She let us know of the disturbance in the nicest way and after...

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Helpful?
Thank Jason E
About Hotel's Favorite Review
Carole K, General Manager at Comfort Suites, responded to this review

Good evening Jason Thank you so much for your kind words and believe me, I know what it is like to be invaded by the "little people". Normally at 7 pm we don't put to much concern to noise as it is still within the "noise" guidelines but I'm glad to hear that it was handled in a way that...

Reviewed 4 days ago NEW

The staff always is helpful and welcoming. The management strives to keep the hotel clean and up to date. We always stay at this choice property when visiting family in the area. We have the grandkids visit us there and they are welcomed by management.

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Helpful?
Thank Gary M
Reviewed 5 days ago NEWvia mobile

The staff was very friendly and helpful when we checked in. We were looking to go out out for some Italian food and ended up at Vitales in Hudsonville for dinner. It was so good and we ended our night in the hot tub. In the middle of a winter wonderland, my girlfriend and I needed a night to hang...

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Helpful?
Thank Jonathon H
Reviewed 5 days ago NEWvia mobile

Hotel stay was great my room was clean and the staff was very friendly. The front desk was very helpful. Jonathon saved me over a hundred dollars which was a nice. Always call the hotel they can sometimes give you better rates.

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Helpful?
Thank Marc P
Prescott, Arizona
Reviewed 1 week ago

Wow..talk about being underwhelmed! When we checked in, we noticed that our room was not clean. The bathroom was dirty, the floor was sticky and the carpet in the room felt gritty. In addition there were some brown splash stains on the wall. We reported this to the front desk and they did clean the room. We were there for...

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Helpful?
1Thank Raegansgigi
Carole K, General Manager at Comfort Suites, responded to this review

Dear Reagansgigi Please allow me to apologize for the conditions that you described. I understand that they were promptly taken care of by one of my senior housekeepers but that does not dismiss the fact that they should have been taken care of much sooner. I do want you to know that this is not a normal thing with us...

Reviewed 2 weeks ago

The outside had several colors of siding. The pool was clean, sheets were washed and the food in the morning was pretty good for free food. On the map, BEWARE that there are lots of options for dinner near here and the Front Desk person helped me pick a place, gave me directions and yeah. Not too smiley but still...

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Helpful?
1Thank Gmal W
Carole K, General Manager at Comfort Suites, responded to this review

Dear Gmal Thank you for your comments. Sorry about all of the different shades of siding however we are getting a new paint job this spring. Yes, there are a lot of restaurants in the area so one cannot find something that they are hungering for. Hope you come back and stay with us in the near future. Sincerely Carole...

Reviewed 3 weeks ago

If you're looking for a budget friendly hotel for a quick Grandville stay, this is a good choice. We only used the room and breakfast, no pool or fitness amenities but the staff was VERY friendly and kind and overall for the price? No complaints.

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Helpful?
Thank Leanne P
Carole K, General Manager at Comfort Suites, responded to this review

Thank you Leanne for your comments. I'm sorry that you did not get to use the pool and/or the fitness center as sometimes they are the highlight of staying here. We hope to see you again in the near future. Sincerely Carole Krzeminski General Manager

Reviewed March 19, 2017

We visit the area each year about the same time. Each year we stay here. It is well maintained and very clean. Pleasant employees and atmosphere. Not a 5 star hotel but well worth your money! We plan to keep coming here for the foreseeable future. You should too.

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Helpful?
Thank Patricia P
Carole K, General Manager at Comfort Suites, responded to this review

Thank you for commenting on your recent stay. We love repeat business and are truly happy that you are one of many who return whenever they are in the area on business and/or pleasure. We look forward to your next visit and thanks again. Sincerely Carole Krzeminski General Manager

Dunedin FL
Reviewed January 17, 2017

Room was good, nice bedding, kitchenette and sofa. Low points were a smallish tv with not great picture. Located on a corner that also had a Walmart so you could walk to the store in about 1 minute from the hotel lobby. Hotel also had an indoor pool and spa that looked pretty nice and was used by quite a...

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Thank DT77
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Suites

Address: 4520 Kenowa Ave SW, Grandville, MI 49418-9523
Location: United States > Michigan > Ottawa County > Grandville
Price Range: $123 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 66
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Also Known As:
Comfort Hotel Grandville
Comfort Suites Grandville
Grandville Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites staff and other travelers.
2 questions
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Davenport, Iowa
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Call ahead with requests or questions. Not pet friendly and no smoking rooms.”
gmalw, 2 weeks ago | Read review
“i like the first floor which is closer to all the services they offer”
V6068MMjamesg, Nov 8, 2016 | Read review
“excellent Italian restaurants nearby...”
JasonE378, Sep 6, 2016 | Read review
“This hotel only has 3 floors, so all is good.”
CindyH870, Aug 19, 2015 | Read review
“All are good and very large in size”
Shoo4boys, Jul 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question