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Comfort Inn Airport

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Comfort Inn Airport
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378 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 18, 2014 via mobile

The staff at this location are friendly and want to impress. I received an upgraded room and the room was huge and had a jacuzzi that looked nice. The bed was uncomfortable, the room was cold even with the heater on full, the windows were drafty, tv reception was fuzzy and the shower lacked water pressure. It was an overnight... More 

Helpful?
Thank Angelica M
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Angelica M, Thank you for taking the time to share your comments with us. While I'm happy we were able to upgrade you, I'm sorry that the room did not meet your expectations. I sincerely apologize for the issues you encountered that no doubt made your stay less than comfortable. I assure you that these issues have already been... More 

Grosse Pointe Park, Michigan
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 15, 2014

This was our second stay at this Comfort Inn location in Grand Rapids. We were quite pleased with the freshness of the surroundings, which must have happened since our previous stay. There was nothing we were unhappy with, but for some noisy neighbors in the next room in the middle of the night. Not the hotel's fault, just folks being... More 

Helpful?
Thank Larry P
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Larry P, Thank you for staying with us again! Also, thank you for taking the time to write your review on TripAdvisor! We love hearing back from our guests about their stay. While I'd like to apologize for the noisy neighbors you had, I truly do appreciate the compliments. Marie is a wonderful employee and a great person. She... More 

Michigan
Level Contributor
285 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed November 17, 2014

Our room was reasonably clean, and the bed was comfortable. If that's all you care about, you'll be OK with this motel. But we encountered a number of annoying downsides. 1. There are no signs in the hallways pointing toward room numbers. All you can do is make a guess about the direction of your room, and then retrace your... More 

Helpful?
1 Thank MichiganBanjoMan
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

MichiganBanjoMan, Thank you for staying with us and taking the time to share your review. While I am happy to hear that you found our hotel to be clean with comfortable beds, I'm sorry to hear about the other inconveniences you encountered during your stay. We take guest satisfaction very seriously. We use feedback like yours in our decision making... More 

Larose
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 7, 2014 via mobile

In the hotel as I'm writing this review. The room is nice. There's a flat screen tv, desk with chair,free wifi,chair with ottoman, mini fridge, microwave,blow dryer, iron, ironing board & a coffee maker. Although I don't drink coffee it's nice to see a coffee maker that has it's own area that isn't in the bathroom.The towels were nice,they looked... More 

Helpful?
Thank MMA1963
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear MMA1963, Thank you for taking the time to share your experience with us. While I am happy to hear that enjoyed some of our amenities, I want to apologize for the issues you encountered with your bed, TV and outside noise. I have informed my Maintenance department of these issues, and I can assure you they are working diligently... More 

Philadelphia, Pennsylvania
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 6, 2014

We stayed here because my wife requires an in-room hot tub. LoL. We had a corner room and she bubbled the night away. We were greeted well too. We are choice hotel platinum members and can tell you we are rarely greeted as such. Nicely done staff! Our room was clean and nicely kept. Flat screen tv was easily viewed... More 

Helpful?
3 Thank HappyOnez
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear SharJer, Thank you for staying with us and sharing your wonderful review! Your compliments mean a lot to us and we truly value your loyalty to Choice Hotels. We are thrilled to hear that you enjoyed your stay and were able to take advantage of our amenities and great location! Thank you again for your comments. We hope to... More 

Branson, Missouri
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 26, 2014

This Comfort Inn is extremely well cared for as we've been staying there for years and it always looks new. They have a delicious breakfast that is included with the room. It is convenient to the airport and all the restaurants on 28th St.

Helpful?
2 Thank chimecats
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear chimecats, Thank you for sharing your comments with us! We are so happy to hear that you enjoyed your time at our property. We truly value your loyalty to our hotel and cannot wait to see you again! Looking forward to your return! More 

Detroit, Michigan
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 20, 2014

Stayed here for one night after getting a great rate on Hotwire, $52 total with tax. Great hotel. Easy to find off 28th Street. Check in staff was very nice and welcoming. Room was a decent size, clean and comfortable. They have a flat screen tv with Showtime and the basic cable networks. Also had a refrigerator and microwave though... More 

Helpful?
3 Thank BrookeLynne7
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear BrookeLynn7, Thank you for staying with us during your travels to Grand Rapids! Also, thank you for taking the time to share your review. We are thrilled that you enjoyed your time spent at our property and were able to enjoy some of the great amenities we have to offer. Your recommendation means a lot to us! Come back... More 

Brookville, Ohio
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 18, 2014

We stayed here on our way to Ann Arbor area before we went to Gerald Ford museum (a must-see) and this place was very nice. It was clean and they had a very nice breakfast/breakfast area. It's convenient to a lot of shopping, restaurants and close to the highway. We booked ahead and got a very good deal for the... More 

Helpful?
2 Thank Lauren W
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Lauren W, Thank you for choosing Comfort Inn Airport during your visit to Grand Rapids! We are so happy you chose us and enjoyed your stay! We are also very grateful for your compliments and recommendation. We can't wait to see you again on your next trip to Grand Rapids! More 

Grand Rapids, Mi
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 16, 2014

My daughter used The Comfort Inn for her wedding accommodations. Erin Freshour was very helpful and professional. The rooms were clean, updated and comfortable. The shuttle service was timely and worked out great. The staff were all friendly and helpful. I run a banquet facility. I recommend this hotel to all of my clients.

Helpful?
1 Thank tversluys
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear tversluys, Thank you for your wonderful review of our property! We are thrilled to hear that your daughter's wedding was a success, and we are happy that we were able to assist! On behalf of Erin, and the entire staff, thank you for letting us be a part of that special day. Also, thank you for positive review and... More 

Merion, Pennsylvania
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 11, 2014

Free airport transportation! Friendly staff! Big room with attractive furnishings. Oh what a bed! Standard fare hot breakfast with PUMPKIN WAFFLE DOUGH!!! I'd never had that and was bored with the same old plastic hotel waffles. A nice change. A great price.... discounts available if you look for them.

Helpful?
2 Thank DrDoriaol
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear DrDoriaol, Thank you for sharing your comments about your recent stay! We are excited to hear that you enjoyed your time at our hotel and were able to take advantage of some of our great amenities. We pride ourselves on our ability to anticipate our guests' needs, and comments like yours reinforce why we love what we do! Hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $88 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Airport 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#4 Family Hotel in Grand Rapids
#4 Best Value Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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