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Comfort Inn Airport

4155 28th St SE, Grand Rapids, MI 49512-1903
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Guests1 room, 2 adults, 0 children
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Traveler (80)
Room & Suite (44)
Dining (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
After a day spent exploring Grand Rapids, MI unwind at the Comfort Inn® Airport. Our smoke-free rooms include free wifi, flat-screen TV's and premium bedding. Before heading back on the road enjoy a complimentary hot breakfast, along with a free weekday newspaper. If your travels keep you with us for an extended stay, please utilize our 24 hour fitness center, laundry service* our on-site business center and meeting space* for up to 35 guests. We welcome pets* as well. Our airport shuttle will take you too and from the Gerald R. Ford International Airport, located less than five miles away. Local nearby attractions include Patterson Ice Center, DeVos Place, Van Andel Arena and Frederik Meijer Gardens. *Additional fees may apply. -A valid credit card with matching photo identification must be presented upon check-in. This credit card may be authorized for incidentals during the guests' stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Telephone
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English
542Reviews11Q+A91Room tips
Traveler rating
  • 326
  • 137
  • 65
  • 10
  • 4
Time of year
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Language
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Popular mentions
My most distinct memory of staying in this hotel was the warm and welcoming face of the woman who took care of me at the counter. I was traveling unexpectedly with a newly injured foot, arriving at 1:30 a.m. after a 4 hour delayed flight, in a city I had never been to, and all I wanted was bed. The room was very comfortable, clean, relaxing. But the shining smile in the middle of the night left a lasting impression. 5 stars for the mental health comfort as well as the physical comforts! P s. I liked the joke in the elevator, funny touch
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Response from GM_ComfortInn_MI121, Manager at Comfort Inn Airport
Responded 1 week ago
Dear Guest, Thank you for staying with us and taking the time to give us your feedback. I am so sorry to hear you injured your foot. I am pleased to hear we greeted you with a smile that left a lasting impression. I am also pleased to hear the room was very comfortable and clean. Get better soon. We hope to see you again. Thanks again, Kelly
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We come to this hotel Everytime we visit family in Grand Rapids Michigan. This is a dog friendly hotel and the employees love the dogs. It is so nice knowing we have a great place for our little dog The rooms are clean and comfortable. The coffee is very good and the breakfast has a good variety. Keep up the terrific job, I would give you a ten if I could. We'll see you next time
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Response from GM_ComfortInn_MI121, General Manager at Comfort Inn Airport
Responded 4 weeks ago
Dear Lsands48, Thank you for choosing us to stay with when your visiting family. I am pleased to hear we have a nice clean pet friendly room for you when your in town. I am also pleased to hear the staff was welcoming. I will share your kind words with our staff. We hope to see you again next time your in Grand Rapids. Thanks again, Kelly Clark
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We stayed a Friday night then the next Monday night. Room was good but great customer service made the experience outstanding! The front desk personnel were terrific. I was particularly impressed the breakfast started at 430 since we had a 6 am flight!
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First time in city, my 3-night stay was surprisingly pleasant. Overall hotel experience: rooms were clean, house cleaner service accommodated my requests, breakfast was very good - choices for everyone. Overall staff was friendly, professional. Although, one staff member stands out as exceptional - Alicia. Alicia was professional, friendly and had outstanding customer service; she made my stay such A BLESSING! Not only did she greet travelers with a friendly smile asking what else she could assist in making their stay in the city pleasant. She took a moment each day to inquire about my stay and me - see I was there visiting new family for the first time. I HIGHLY RECOMMEND this hotel location -- and if you stay at this location be sure to ASK FOR ALICIA.
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Response from GM_ComfortInn_MI121, General Manager at Comfort Inn Airport
Responded 4 weeks ago
Dear Guest, Thank you for staying with us and taking the time to give us such an outstanding review. I am so pleased to hear your room was clean breakfast was good. I am also so pleased to hear Alicia was exceptional and made your stay a blessing. Thank you so much for the recommendation. I will share your kind words with Alicia and all the staff. We hope to see you again when traveling through Grand Rapids. Thanks Again, Kelly
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A month ago my sister surprised me with a weekend getaway (June 28-30) to see a Broadway play in Michigan. It was one of the most memorable experiences and such an incredible gift. We were traveling from NY so she did a lot of research before booking and really felt led to stay here. It was the perfect place to stay and I wholeheartedly recommend it to anyone who is looking for a place in or near Kentwood and Grand Rapids, Michigan! This inn should have 10 stars!! We were greeted the moment we arrived, every morning we came down for breakfast, and every time we left or entered the inn. The room was spacious, very clean, and the entire floor was quiet. We had a mini fridge, a huge flat screen TV with spots to plug wires, tons of outlets, and the bed was so comfy! The breakfast each morning was absolutely amazing. There was a ton of different options, ranging from a variety of hot and cold items. It was constantly restocked and there was plenty of seating. The parking was also very close to the door so it was a short walk with our luggage. Devos performance Hall is where we went to see Anastasia on Broadway, and it was only 15 mins from the hotel! There were so many restaurant and shopping options both near the hotel and near the theatre in Grand Rapids. Every person seemed like they truly enjoyed their job. You can see that each employee is valued. Two specific employees that I want to mention are Alicia and Marie. If I could see them both again I would hug each one more time! They were welcoming, made us feel like family, and made our stay even more memorable. Alicia: My sister and I were trying to figure out places to eat and to get some local goodies from MI. We overheard Alicia talking to someone who was staying the night and my sister immediately said we needed to talk to her. She always had a smile on her face, and her voice, tone, and demeanor were beautiful and inviting! She made sure we were comfortable and happy, gave us a list of places to eat (so many options!), and then asked us later to tell us about our experiences. Marie: Both mornings for breakfast were so good!! Marie is a powerhouse and I was amazed at how she was constantly moving, restocking, cleaning.. and all with a smile on her face! I didn’t hear her complain at all and she was a pleasure to talk with. There were two weddings staying at the inn the same weekend we did. It was amazing with the amount of people how the food never went low and how Marie kept the entire room neat. She is such a joy! I 100% recommend this inn to anyone and am so thankful we stayed here. I truly felt welcomed and at peace. It made my birthday celebration even more special. Thank you, Comfort Inn Airport for the wonderful experience! We hope to see you again. :)
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Response from GM_ComfortInn_MI121, Manager at Comfort Inn Airport
Responded Jul 30, 2019
Dear Regina, First off I want to thank you and your sister for choosing to stay with us. I also want to thank you for taking the time to give us such great feedback. I am so pleased to hear Alicia and Marie went above and beyond to make your stay wonderful. They are both such wonderful ladies. I am thankful to have them on my staff and a part of our team. I will share your kind words with them. I am also pleased to hear everything was clean and comfortable for your getaway. If you are ever in the area again we hope you think of us. Thanks again, Kelly
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PRICE RANGE
$92 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn airport hotel grand rapids, comfort inn grand rapids, grand rapids comfort inn
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
106
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