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Holiday Inn Express Hotel & Suites Grand Rapids Airport

262 reviews
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Traveler (29)
Room & Suite (34)
Dining (4)
Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travelers talk about
“front desk”(40 reviews)
“meijer store”(8 reviews)
“pancake machine”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Grand Rapids Airport
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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LanguageEnglish
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14
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All reviewsfront deskmeijer storepancake machineshuttle drivercheese omeletshort staygrand rapids airportparking lotsleeper sofafree breakfastbiscuits and gravywould stay here againking suitemini fridgeexercise roomthe hotel is cleanfirst floor
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1 - 5 of 261 reviews
Reviewed December 19, 2017

I chose this hotel as it was convenient for where i was working, but there is a lot of construction going on in the area which make accessing the hotel a little more challenging than normal. The hotel as fine, comfortable room, though the elevator...More

Thank Jeff T
Response from Amanda M, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded December 20, 2017

Thank you Jeff T for giving us your rating and review. We appreciate you sharing your experience with us. We're happy to say the elevator panels came in and have been replaced. I'm sorry the construction around makes getting in and out of here a...More

Hotel's Favorite
Reviewed September 26, 2017

We stayed only one night as we were in town for a wedding and didn't want to drive home late. We selected this hotel for the location and because we had enough reward points for a free night stay. We were pleasantly surprised at the...More

Thank mdklik80
Response from Amanda M, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded October 2, 2017

Thank you mdklik80 for your outstanding review. We are thrilled you enjoyed your stay with us. We hope you will choose us again the next time your travels bring you back to Grand Rapids, MI.

Reviewed November 26, 2017 via mobile

We had a scavenger hunt, went to an escape room, ended up here for swimming & fun. Room has 2 nice Queen beds & a sofa sleeper. We all had fun. Plenty of room & it had a mini fridge & microwave too. It was...More

Thank Jeanniejo1
Response from Amanda M, Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded November 27, 2017

Wow what a birthday party! We're absolutely thrilled we were able to be a part of such a fun time! From our entire team we wish the sweet 16 year old a Happy Birthday and look forward to your next stay with us.

Reviewed November 21, 2017 via mobile

Room was clean. There was a handwritten note from the housekeeper, which was a nice welcome. Breakfast was fine. I would've loved some cheese for my eggs and hot sauce. Pool was nice and relaxing. Didn't really see much staff or any guests. Felt like...More

Thank KerensaSH
Response from Amanda M, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded November 24, 2017

Thank you KerensaSH for your review and for sharing your comments with us on your recent stay with us. We hope the next time your in Grand Rapids, MI for a night we can have you as our guest again.

Reviewed November 20, 2017

I've stayed at this hotel previously and liked it, but this time it just seemed like the place was showing lots of wear and badly in need of renovation. I also felt that the price I paid was a little high for what I got....More

Thank Timothy B
Response from Amanda M, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded November 21, 2017

Thanks for staying with us and posting your candid comments. We feel that we offer good value given our location and facilities, however; in your case it appears we failed to meet your expectations, and for that I am truly sorry. Please accept my sincere...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
$106 - $172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
$106 - $172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveler (29)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (6)
Questions & Answers
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wwjd1947
July 21, 2016|
Answer
Response from travelerplus2 | Reviewed this property |
There was no charge to park my car when I stayed there a few months ago.
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12
Room Tips
"ground floor"
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"Close to food, expressway, grocery store."
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"Room 118 needs a muffler on the heater."
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"We overlooked the parking lot on third floor would ask for room across the hall as the floodlight shone into..."
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