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Candlewood Suites Grand Rapids Airport

5401 28th Street Ct SE, Grand Rapids, MI 49546-6772
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Guests1 room, 2 adults, 0 children
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Traveler (27)
Room & Suite (8)
Dining (1)

About

Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Airport transportation
Meeting rooms
Fax / photocopying
BBQ facilities
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Hotel links
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Special Offer:Members save at least 25%
Hotel deals
282Reviews5Q+A51Room tips
Traveler rating
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Popular mentions
I reserved there, based off of their free morning breakfast for my kids. Then I called them. I think they get a lot of these calls. I was told "We are not a restaurant, we have no food. There are many places to eat in the neighborhood. I canceled, and for $4 more I reserved across the street at Holiday Inn Express which actually has what they advertise. So for $4 more we got 4 free breakfasts.
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Response from CandlewoodGRGM, Manager at Candlewood Suites Grand Rapids Airport
Responded Jun 20, 2019
Thank you for taking the time to leave your review and your feedback so that we can address any issues. We apologize that the google information has not been updated since the hotel changed from a Holiday Inn Express to a Candlewood Suites. We are currently working with google to get the content updated but it is taking longer that we had hoped to get the information changed to reflect the brand change. We are glad that you were able to book at the Holiday Inn Express that does offer the free breakfast that you were looking for.
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We stayed here because we had a house fire and needed a place to stay for a while. Because the hotel is being converted into a Candlewood Suites it wasn't very busy. So our family was one of the only ones to use the pool or be down in the breakfast area. This place is a hidden gem in Grand Rapids!
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The location of this property is close to shopping, restaurants, and the interstate. It's busy, clean, and a nice place to stay. The hotel breakfast has a little something for everyone. There is cold cereals, hot cereal, fruit, eggs, sausage, breads, juices and pastries. The oatmeal cook needs a little help but the rest works when you have that morning hole in your stomach. The dining area was clean and kept clean as everyone was coming and going. If your a coffee drinker they have a coffee kiosk that gets you in and out if you don't want to have anything more than coffee. The one thing about this IHG property is that its the newer layout and the rooms are very comfortable. Wonderful room accommodations with very good WiFi access, plenty of lighting, flavored coffees, and a refrigerator. There won't be a single person that won't appreciate the bathroom and those great walk in showers and the shampoo/conditioner/body wash. Best part of the stay.
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It was an amazing stay from the check-in process until we checked out. The rooms were nice and spacious and clean. The front desk was very helpful. The breakfast was more than I expected. In the fall decorations made it feel that much more special. We will definitely be back the next time we are in the Grand Rapids area!!
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We have had reservations at this hotel for a couple of months. We arrived this evening and our reservation could not be found.. After showing our confirmation email the man insisted we had cancelled two weeks ago. We had not! After reminding him we were Gold Members he did get us into the old hotel. What a letdown from the new facility we were expecting. Of course, as others have commented, this place was overbooked. Lesson learned = confirm, confirm, confirm.
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PRICE RANGE
$91 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites grand rapids airport, holiday inn grand rapids, grand rapids holiday inn, holiday inn express grand rapids
FORMERLY KNOWN AS
The Grand Suites Hotel
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
117
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