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Clarion Inn & Suites Airport

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4981 28th Street SE, Grand Rapids, MI 49512
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Toronto, Canada
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we arrived in a group of 53. check in was very quick, elevators seemed to always be available, grounds and inside the hotel --spotless. Felt very safe. Nice frig in the room, the beds were comfortable, lots of extra pillows. Bathroom was perfectly clean. just a note: pool is outdoors, so arrive early if you want to swim, it was... More 

Helpful?
Thank janedanne
Alma, Michigan
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for one night. The staff was very friendly and welcoming. We had made our reservation using Travelocity and it didn't save right but the front desk helped us out and made sure we were comfortable. I was not expecting the pool to be located outside but it was a nice day so it worked out ok. Our... More 

Helpful?
Thank wobnbrandy
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for responding to our survey. We appreciate the feedback. Have a great day! More 

Switzerland
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came in on a late flight but service was promt, friendly and helpful. The motel has two stories with lift. Looks like any old motel. Pool, parking, training room. Bed was high and soft. Room clean. Electrical sockets. Quiet. Ice... The best was the breakfast. Everything and clean.

Helpful?
Thank Jim0
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank you for your response to our survey! We like to get feedback, so we can improve. More 

Arlington, Va (Pentagon), United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and i are volunteers with HOPE Animal Assisted Crisis Response and frequently travel with our two crisis response dogs. We have stayed at this property on several occasions and have been treated exceptionally well by the staff and manager Deb Hunt. Because of this fine service, we decided to use the Clarion as the home base for our... More 

Helpful?
Thank Nicholas M
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for all the kind words. You and your team are always welcome!! Look at our Facebook page, when you get a chance!! Debbie More 

Sault Ste. Marie, Michigan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Clarion was very accomodating! We had a group with dogs and they were more than welcoming to have us stay with them. Breakfast was always hot and lots of choices. Thank you so much for working with our group. I would stay here again. The beds were super comfortable!!!

Helpful?
Thank Brenda E
1 review
4 of 5 stars Reviewed June 8, 2016 via mobile

I was in the area need to stay somewhere and happy i picked this location . The front desk young lady was very welcoming and helpful . I would stay there again. It was clean and very convenient. See you soon

Helpful?
Thank Brenda E
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for your kind words. We appreciate it. We look forward to seeing you again!1 More 

Grand Rapids, MI
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 3, 2016 via mobile

This hotel was in process of renovation. It was a comfortable room. Pleasant staff. Room was clean and nice. Wifi was a bit above average bandwidth. However tv was not HD. Breakfast was hot 3 item with several other items. Excellent choices! And bonus evening light supper was delicious! Lasagna and salad. 😊

Helpful?
Thank jdsmaguire
Debbie H, Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for your kind words. We are excited to see the rennovations!! Come again! More 

Taylor, Michigan
1 review
5 of 5 stars Reviewed May 1, 2016

A great and helpful staff. A very good location for any of you're needs. Washer and dryer makes it convenient for extended nights. Very nice golf courses surround the area and are short distances away. Airport is only five minutes away. The only downside is the limited channels, not good for sport enthusiasts. Hotel offers free dinner Monday-Thursday.

Helpful?
Thank armyofbrandon
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank you for your response. I am working on getting more channel's . Especially for the Sports enthusiast!! Thank You More 

Fredericksburg, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2016

We requested through Hotwire a 3 star hotel in Grand Rapids Michigan. We requested a room with two double beds, non-smoking and handicap accessible. Upon our arrival, albeit 0100 am...we were told there were NO double bed rooms, and that the hotel was 100 Percent NON smoking....Told the clerk , My wife has a broken leg and cannot sleep with... More 

Helpful?
1 Thank phdguy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 25, 2016 via mobile

This is the first time that I have been disappointed with my reservation with Hotwire. This Clarion was advertised as a 3 star. After we checked in, we walked down the hall and immediately noticed the stink of cigarettes-the entire hotel smelled of smoke. The halls and stairwells were dirty-there were piles of dirt in the stairwells, and wallpaper peeling... More 

Helpful?
2 Thank Haley G
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for responding to our survey. Sorry for your disappointment in our Hotel. We are currently in the process of renovations. We look forward to you trying us again. Have a nice day! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely renovated in 2009, this Choice hotel is big on value. You'll love new flat panel 32" TVs in every guestroom along with microwaves and refrigerators. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more   less 

Additional Information about Clarion Inn & Suites Airport

Address: 4981 28th Street SE, Grand Rapids, MI 49512
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $99 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Inn & Suites Airport 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Clarion Inn & Suites Airport Hotel Grand Rapids
Clarion Inn And Suites Airport
Grand Rapids Days Inn
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