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Hampton Inn Grand Rapids-North

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500 Center Drive, Grand Rapids, MI 49544
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330 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Sparta, Michigan
1 review
3 of 5 stars Reviewed 6 days ago NEW

Went for our anniversary and it was ok but the pool was filled with roudy kids doing belly flops and sliding into the hot tub from the railing. Just not what we expected. Not sure why the hotel is more expensive than others - seemed pretty average.

Review collected in partnership with Hampton

Helpful?
Thank TAKarel
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn Grand Rapids North! We appreciate your feedback and apologize for the behavior of the other guests in the hotel. We will be going over this with our front desk staff and management to make sure we handle issues like this quicker in the future. We want all of our guests... More 

Blooming Grove, PA, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked this stay 3 months ago as one of our stops on a 9 day motorcycle trip w/ friends, total 3 rooms booked & their AAA rate was a lot higher than any Hampton Inn I have ever stayed at. Our group arrived at about 9:30pm to check in to find that the lobby, elevators, hallways, outside deck/smoking area... More 

Helpful?
Thank Louanne N
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for reviewing your stay with our hotel. I am terribly sorry for the poor experience you had while staying with us. It is most definitely not what you had paid for and I'm happy that Conor was able to comp your stay and do what he could. We will be reviewing any group incidents we have and that... More 

Mason, Michigan, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Room: First thing we noticed when stepping into room #126 was the white unidentified substance on the chair (pic). For about $200 for our one night, we got an old room, sloppily-made, uncomfortable beds (creaky, worn, could feel the springs, no mattress pad to speak of), and uncleanliness. When asked if we could have a new mattress to replace the... More 

Helpful?
Thank CruisinTrio
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for choosing to stay with us at the Hampton Inn! I'm very sorry you were disappointed with your stay and we will be working very hard to fix and improve on the issues you mentioned in the survey. More 

Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great greeting when we arrived. Room was larger than I expected and clean. Breakfast was as expected from Hampton. Internet access was seam less. Conveniently located off a major thorough fare and close to our evening venue. Convenient, safe parking. All good.

Review collected in partnership with Hampton

Helpful?
Thank Nick J A
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn Grand Rapids North! We're glad you had a great time and enjoyed the room size and local area attractions! We hope you visit us again next time your come to Grand Rapids, MI! More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Great staff very accommodating with all of our needs. Greeting us and talked to us about things to do while our daughter was at soccer camp at Hrand Valley Staye University. Nice views and kids loved the pool. Very clean and surrounded by many stores and food places also movie theater and not far from mall.

Review collected in partnership with Hampton

Helpful?
Thank jodied509
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thanks for staying with us at the Hampton Inn GR North! We're glad you had a great time and enjoyed the area while in town for your soccer camp. Sounds like you all had a lot of fun! Please come back and see us next time you're in Grand Rapids! More 

sunnyvale, ca, United States
1 review
5 of 5 stars Reviewed 1 week ago

Terrific room, modern and clean. Breakfast was fantastic. Front lobby staff helpful and nice. Convenient location, easy to find. King bed very comfortable. We would definitely stay at this location again.

Review collected in partnership with Hampton

Helpful?
Thank Thomas H
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thomas, Thank you for staying with us at the Hampton Inn! We appreciate your feedback and are happy that you had a good experience at the hotel. It means a lot to our staff to see reviews like this as hard as they work to provide exceptional customer service. We hope to see you again soon! More 

Shelbyville, IN
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We come to Grand Rapids every summer to visit friends, and always try to stay at this Hampton. It's clean, has a friendly staff, and is well maintained. It's very busy so the sooner you get reservations, the better. When we come in July there are usually multiple sports teams staying there for tournaments, so there is occasional noise, but... More 

Helpful?
Thank jasonc128
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you so much for your return visits to our hotel and for telling everyone about your great experience! We're happy you come back to stay with us year after year to visit your friends in the area. We do get very busy in the summer months so it's best to book in advance, especially on the weekends and even... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Love the hotel, breakfast is ready on time and always plenty for everyone. I really can't recommend the beds though. A little to firm for me. I would stay in the suite or go to Embassy suite if you need a softer bed, like I do. Stay with the Hilton brand though, always a good value.

Review collected in partnership with Hampton

Helpful?
Thank Stacy W
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn Grand Rapids North! We're proud to be part of the Hilton family of hotels and we appreciate your loyalty when traveling! We like to make sure the breakfast is well stocked and everyone leaves happy. I apologize that the quality of your mattress was not up to standard. We will... More 

Naperville, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Men's restroom next to pool was not clean. Carpeting on floor of elevator was stained. A walk-in got a lower rate than my advance, online AAA rate. Location for me is good since we are visiting family in Muskegon. Breakfast was as expected. Nice view to the east.

Review collected in partnership with Hampton

Helpful?
Thank Robert G
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn Grand Rapids North! I apologize for the cleanliness issues you mentioned as well as the rate difference. We're glad breakfast was enjoyable for you and that you enjoyed the location as well! We have a great view out of lobby of the trees near the Grand River and the city... More 

Ann Arbor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have enjoyed staying at Hampton hotels before, but I was very impressed with everything about this hotel. The decor is modern and pleasant, the rooms are very homey, and the bathroom was very pleasant as well. The staff is helpful and professional. The location is excellent for being convenient to restaurants and shopping, and yet it is a quiet... More 

Review collected in partnership with Hampton

Helpful?
Thank Linda E
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us and sharing your feedback from your stay! We love to hear good comments about our staff service and rooms. At Hampton we do everything we can to ensure all our guests have a great experience and get what they need. Hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Admire the view from our Hampton Inn Grand Rapids-North hotel, where our friendly, dedicated team help you make the most of your time in the area. Located near US 131 and 96 expressways, our hilltop hotel provides easy access to Griffins’ hockey games at Van Andel Arena, flower art displays at Frederick Meijer Gardens and beach sands at Lake Michigan’s shoreline. Attend a conference at Devos Convention Center or make a trip to the Gerald R. Ford Presidential Museum & Library. This four-story hotel is 20 miles front Kent County International Airport. Schedule your visit during ArtPrize or state track and volleyball competitions. ... more   less 

Additional Information about Hampton Inn Grand Rapids-North

Address: 500 Center Drive, Grand Rapids, MI 49544
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $135 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Grand Rapids-North 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels, Expedia, Booking.com, Hotwire, Orbitz, Priceline, Travelocity and Odigeo so you can book your Hampton Inn Grand Rapids-North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Grand Rapids-North Hotel Grand Rapids
Grand Rapids Hampton Inn
Hotel Style:
#10 Family Hotel in Grand Rapids
#12 Romantic Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
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