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Courtyard Grand Rapids Downtown

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Courtyard Grand Rapids Downtown
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338 Reviews from our TripAdvisor Community

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Showing 335: English reviews
South Bend, Indiana
Reviewed November 3, 2014

Pros: Great location, right across from the B.O.B. so it was great for going out. Access to the skywalk so could get to the JW Marriot for an event without going outside. Very reasonably priced room service though their Bistro restaurant and timely service. Cons: Heater was randomly extremely noisy. Two of our towels had coffee stains on them. Charged...

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Helpful?
Thank Renee B
Alexis B, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Renee, Thank you for reviewing our property! We appreciate and could not agree more that our location is excellent for nightlife and dining options as well as visiting our sister property, the JW Marriott! I am sincerely sorry to hear that you had issues within your guest room and would appreciate you contacting me via guestservices@courtyardgr.com so I can...

Chicago, Illinois
Reviewed November 1, 2014

We enjoyed our stay at the downtown Grand Rapids location. It is an easy walk to everything from here. Rooms were quiet. covered parking was available within the facility. Rooms were cleaned and well maintained.

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Helpful?
Thank Diane K
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Diane, We are delighted to hear that your recent stay at our property was enjoyable. Our convenient location to venues and staff services make the Courtyard a popular lodging choice for many guests traveling to the Grand Rapids. Thank you for choosing the Courtyard as your #1 choice during your trip to Grand Rapids!! Best Regards, Nathan Gapinski

Reviewed October 25, 2014

The staff is what made this place enjoyable! They were very nice and helpful. Parking is such a pain if you do not valet. The view off the suite was beautiful but the suite was nothing to be extremely excited about. Did enjoy the hotel and where it was located. We would stay here again.

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Helpful?
Thank Paige B
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Paige, I am happy to hear that you enjoyed your recent stay at the Downtown Courtyard! We are constantly looking to improve our parking situation and appreciate your feedback to help us improve the experience for our future guests. We hope that your travels bring you back to the Grand Rapids area!

Palatine, Illinois, United States
Reviewed October 24, 2014

I think we would have enjoyed this place a lot more if they had not put us near the elevator. Steer clear of room 627 or anything adjacent to the elevators. You hear the mechanicals whirring and whizzing all the time. The self park is also a confused, nightmare. To retrieve your car you have to walk and take elevators....

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Helpful?
Thank Donald A
Alexis B, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Donald, On behalf of the Downtown Courtyard Team, we thank you for providing us valuable feedback that will continually allow us to improve our facility and conditions! We have since added signage to our elevators to ensure all guests are knowledgeable of which levels are for their use and appreciate this suggestion! Should your travels bring you to the...

Columbus
Reviewed October 14, 2014

Stayed Fri through Sun of the final ArtPrize 2014 weekend unaware the event was going on when making reservations. Carrie/front desk associate and Nathan were very gracious in assisting with logistics and making sure the weekend showcased Grand Rapids finest hospitality. Excellent location, quiet rooms regardless of river vs city side and overall a well managed property. Would certainly recommend...

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Helpful?
Thank Jennifer C
Alexis B, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Jennifer, Thank you so much for the stellar review! On behalf of our Courtyard by Marriott Team, I am thrilled to see that you enjoyed your stay with us, all while being able to enjoy all that Grand Rapids has to offer! ArtPrize was wonderful this year and truly brought our city to life these past three weeks! We...

Sandhurst,UK
Reviewed October 7, 2014

Working in GRR for nearly 7 yrs I spend many weeks of the year in GRR hotels but for some reason I'd never stayed in the Courtyard Marriot before I'd heard good things about it so wasn't overly worried My room was very clean and well equipped and bed very comfortable,the only downside was when the aircon kicked in in...

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Thank Covedweller
Alexis B, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott, we thank you for choosing to try our property during your recent visit to Grand Rapids! We thank you for your extremely valuable feedback regarding our facilities, specifically our guest rooms and fitness center. I will have your concerns looked into and will most definitely consider placing more free...

Royal Oak, Michigan
Reviewed October 5, 2014

Wonderful hotel in a great location. Everyone was helpful and friendly, the rooms were comfortable and clean. Not a single negative thing to say. We will be back and we will stay here again and again.

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Thank Kaycee4253
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, I am extremely pleased to hear about the excellent experience you had while at our property. It is a pleasure to work with so many amazing associates as well as for a wonderful organization, such as Marriott. We would love for the opportunity to host you again, whether it be for leisure or business, as Grand Rapids...

Toronto, Canada
Reviewed September 29, 2014

We stayed her during the Art Prize event, so were right in the thick of things. Front desk service was outstanding and the room very adequate in all respects, with free wi-fi (you could pay extra for premium but we didn't need it). The price was reasonable considering that the Art Prize event was on and parking was $16 per...

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Thank What
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, I am happy to hear that your recent stay at our property exceeded your expectations. We are very happy to be involved and in the midst of the Art Prize event. Laugh Fest another city wide event begins in March and brings in several big name comedians. Should your travels bring you back to the Grand Rapids...

Wuhan, China
Reviewed September 26, 2014

I stayed at Courtyard Marriott Grand Rapids Downtown for 3 nights. Though it seems some expensive, we team all enjoyed it very much, and all have a splendid experience. we 4 cars always went out together, the two valets run fast and picked up the cars for us instanly every time, it was feeled interesting and grateful. I liked the...

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Helpful?
Thank zhang q
Alexis B, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, What a delight to hear that you enjoyed everything about your trip to Grand Rapids! We absolutely love being located in the heart of the city with so many options of things to do! Our valet team does indeed run fast and does a fabulous job and appreciate your positive comments about our team as well as...

mackinac island
Reviewed September 22, 2014 via mobile

I enjoyed my stay in Grand Rapids... My room was very nice & clean. It's a wonderful multi cultural city. Very close to Lake Michigan. With lots to do, museums, shops, great festivals & events. I truly enjoyed all the art.

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Thank noelskiba
Alexis B, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, We are thrilled to hear you enjoyed your visit to our property and our vibrant city! We pride ourselves on our room cleanliness and are excited for our upcoming art festival, ArtPrize! It is the world's largest art competition and runs through October 12, 2014. Our city breathes art all year round, however, if you are an...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Grand Rapids Downtown

Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $228 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#12 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Grand Rapids Downtown staff and other travelers.
3 questions
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Questions? Get answers from Courtyard Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Only seven floors total so the wait for elevator isn't terrible. We enjoyed the river view (west)”
 of 5 bubbles richardbC1366NK, Jan 30, 2017 | Read review
“Ask for a room in the front of the hotel. Otherwise you will be looking at a wall or junky rooftop.”
 of 5 bubbles sjw11, Dec 22, 2016 | Read review
“Great view of downtown, ask for one of the newly renovated rooms”
  • Newly renovated King room
 of 5 bubbles BenJonesComedy, Nov 19, 2016 | Read review
“for a city view, ask to be on 5th or higher floors”
 of 5 bubbles lindabS1949VA, Oct 31, 2016 | Read review
“They are pretty standard, but I would ask for a higher street view”
 of 5 bubbles theresa146, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question