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Courtyard Grand Rapids Downtown

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Courtyard Grand Rapids Downtown
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314 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Brighton, Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this property for business twice, and reserved for 2 more nights this year. Pros: Really close to Van Andell Arena, across from The BOB (bars and restaurants) and all the downtown attractions in walking distance. The rooms are consistently clean and the property is well maintained. There is parking onsite and a decent workout room that... More 

Helpful?
Thank theresa146
Owings Mills, Maryland
Level Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice Courtyard with friendly, helpful staff. The lobby has been modernized and is quite nice. Rooms are a little dated and could use some refurbishment. Decent fitness center and even a nice size pool if that is what you come to a Courtyard for...This hotel is connected to a skywalk which takes you all the way to DeVos place...nice... More 

Helpful?
Thank matthewedward
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

In town for an event at the local arena. Only a block away. Good location for restaurants and museums also. The hotel is currently going through a well needed update. Being Gold status, I thought I might get a better room, but had a very small and dated room

Helpful?
Thank Dnic1963
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Dnic1963- Thank you for staying with us for your recent event. We're happy to hear your found our location very convenient to all activities in the downtown area. It's one of the things we pride ourselves on. We realize that remodeling can be somewhat inconvenient, but we're very excited to start rolling out our newly redone rooms. The response... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean. Recently renovated. Super friendly staff. Convenient to excellent restaurants. Only complaint? Low water pressure in shower. Reported on check out. Would highly recommend this hotel. Was in downtown grand rapids for a quilt show. I liked downtown grand rapids. Had walkways to convention center. Lots of building going on. Looks like they are really trying to renovate their... More 

Helpful?
Thank Mary D
Saint Louis, Missouri
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel on a swing through Grand Rapids to visit the Ford Museum. The hotel is located downtown, within easy walking distance of major attractions and lots of craft breweries. You can even walk to the Ford Museum from there if you want to stretch your legs. The hotel staff is first-rate...organized and especially helpful and friendly.... More 

Helpful?
Thank Clark H
Willowbrook
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 18, 2016

Our 5th fl. room appeared to have been recently refurbished. It was clean and fresh. Bed was firm but comfortable. Staff was friendly and helpful. We were lucky and got a parking space in garage at check-in but every time you take the car out you better hope you can get a space again. Might be tricky if hotel was... More 

Helpful?
Thank LFL101
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear LFL101- Thank you for your feedback regarding your recent stay. We're happy to hear you were pleased with your room! We apologize that the parking seemed confusing. Though our staff and valets are very knowledgable and helpful to advise on parking and getting around, we are actually working on a map for guests as an additional assistance. We hope... More 

Kalamazoo, Michigan
Level Contributor
266 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 10, 2016

We stayed on the 7th floor, which was very nice with recently updated room. This was on par as to what I would expect from a Courtyard in regard to offerings. The bed linens were clean, and the comfort so-so. At least for my personal tastes. They have on restaurant, The Bistro, in the hotel beyond their "marketplace". However you... More 

Helpful?
Thank LifeisTooShort69
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear LifeisTooShort69- We're happy to hear that you were pleased with your accommodations and our convenient location to all the great things to do in the downtown area. We apologize that you had an issue with parking. We offer both a self park lot and valet, but being in the heart of the downtown entertainment district, they can sometimes fill... More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 9, 2016

I stayed on a Thursday night. This hotel was extremely overpriced for what it is. Paid $229 before taxes/fees, $263 after. For ONE night, on a THURSDAY! I picked it's location because it was in walking distance to the brewery. The room was very outdated. Apparently they are currently performing upgrades, but it is long overdue. Old carpets. The room... More 

Helpful?
1 Thank John S
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear John S- Thank you for your feedback. We're sorry to hear that you were seemingly unimpressed with your accommodations. If you are ever disappointed in a room, we encourage you to let us know right away so we can attempt to find another room, if available, that may be more to your liking. We're very excited to start rolling... More 

Sao Paulo, Brazil
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

Convenient location and friendly service. Room was large and clean. One of our rooms smelled like it had been a smoking room, or maybe the room downstairs. The other room was fine. Parking is available, baker or self park in the basement. Handy little store in the lobby with a few local beers and ice cream- the essentials!

Helpful?
Thank Muchadew
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Muchadew- Thank you for choosing to stay with us on your recent visit to Grand Rapids. We appreciate your compliments on our facilities, staff and amenities! We're sorry to hear that one of your rooms had a smoke-like odor. Would you mind sending us a direct message with that room number so we can investigate it further? We are... More 

Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2016

Signs posted around the lobby apologize for noise and inconvenience of construction, as an updating is currently under way. I noticed a bit of noise, but not bad and not during the night. Staff were friendly and I have no major complaints. But the place needs updating to keep pace with the other excellent downtown GR hotels, which is, I'm... More 

Helpful?
1 Thank Kevin S
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Kevin S- Thank you for sharing your feedback with us. We're happy to hear that our efforts to minimize the noise of our remodel are working. While we understand remodeling can be a bit of an inconvenience, we're so excited to be able to reveal our newly remodeled space soon. We think our guests will be as pleased as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Grand Rapids Downtown

Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $227 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Courtyard
Grand Rapids Marriott
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
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