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Courtyard Grand Rapids Downtown

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Courtyard Grand Rapids Downtown
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317 Reviews from our TripAdvisor Community

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Showing 314: English reviews
McLean, Virginia
Level Contributor
236 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Location is well located downtown and stayed here as other hotels in area sold out. Rooms clean but overall felt hotel was overpriced for quality. Elevators are very slow especially in middle of day as there is construction going on and workers were using guest elevator which does not seem appropriate especially since there is a service elevator.

Helpful?
Thank jadon06
Jenifer C, General Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Jadon06, Thank you kindly for choosing to stay at our Downtown Courtyard by Marriott during your recent visit to our fantastic city. I was delighted to read your feedback regarding our great location and absolutely appreciate our patrons patience and understanding while we work to upgrade our facility. My deepest apologies for any delays experienced with our elevators, we... More 

Hamburg
Level Contributor
113 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Right in the middle of downtown Grand Rapids. A Skyway connects the hotel with various other buildings, the Van Andel Arena and the convention center, which is quite convenient in winter times. There is an underground parking which costs $16 per day. Good fitness center and indoor pool. Rooms ok, but very noisy aircon. For breakfast you can use their... More 

Helpful?
Thank claussie
Jenifer C, General Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Claussie, Thank you kindly for choosing to stay with us during your recent visit to our Downtown Grand Rapids area. I was delighted to read your warm, kind words regarding our desirable location along with our fantastic amenities. We pride ourselves on providing a memorable experience with exceptional service and are also excited to unveil our new product as... More 

Frankenmuth, Michigan
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in on a Sunday evening (last night) and upon entering the room, it smelled badly of smoke. Michigan is a smoke-free State in public. We went back to the front desk and they promptly moved us to another room. It would have been better if housekeeping would have recognized this room needed more help and put the room... More 

Helpful?
Thank Jim_Engel
Brighton, Michigan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed at this property for business twice, and reserved for 2 more nights this year. Pros: Really close to Van Andell Arena, across from The BOB (bars and restaurants) and all the downtown attractions in walking distance. The rooms are consistently clean and the property is well maintained. There is parking onsite and a decent workout room that... More 

Helpful?
Thank theresa146
Owings Mills, Maryland
Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed August 16, 2016

Very nice Courtyard with friendly, helpful staff. The lobby has been modernized and is quite nice. Rooms are a little dated and could use some refurbishment. Decent fitness center and even a nice size pool if that is what you come to a Courtyard for...This hotel is connected to a skywalk which takes you all the way to DeVos place...nice... More 

Helpful?
Thank matthewedward
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 15, 2016 via mobile

In town for an event at the local arena. Only a block away. Good location for restaurants and museums also. The hotel is currently going through a well needed update. Being Gold status, I thought I might get a better room, but had a very small and dated room

Helpful?
Thank Dnic1963
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Dnic1963- Thank you for staying with us for your recent event. We're happy to hear your found our location very convenient to all activities in the downtown area. It's one of the things we pride ourselves on. We realize that remodeling can be somewhat inconvenient, but we're very excited to start rolling out our newly redone rooms. The response... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016

Very clean. Recently renovated. Super friendly staff. Convenient to excellent restaurants. Only complaint? Low water pressure in shower. Reported on check out. Would highly recommend this hotel. Was in downtown grand rapids for a quilt show. I liked downtown grand rapids. Had walkways to convention center. Lots of building going on. Looks like they are really trying to renovate their... More 

Helpful?
Thank Mary D
Saint Louis, Missouri
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 26, 2016

I stayed at this hotel on a swing through Grand Rapids to visit the Ford Museum. The hotel is located downtown, within easy walking distance of major attractions and lots of craft breweries. You can even walk to the Ford Museum from there if you want to stretch your legs. The hotel staff is first-rate...organized and especially helpful and friendly.... More 

Helpful?
Thank Clark H
Willowbrook
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 18, 2016

Our 5th fl. room appeared to have been recently refurbished. It was clean and fresh. Bed was firm but comfortable. Staff was friendly and helpful. We were lucky and got a parking space in garage at check-in but every time you take the car out you better hope you can get a space again. Might be tricky if hotel was... More 

Helpful?
Thank LFL101
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear LFL101- Thank you for your feedback regarding your recent stay. We're happy to hear you were pleased with your room! We apologize that the parking seemed confusing. Though our staff and valets are very knowledgable and helpful to advise on parking and getting around, we are actually working on a map for guests as an additional assistance. We hope... More 

Kalamazoo, Michigan
Level Contributor
283 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 10, 2016

We stayed on the 7th floor, which was very nice with recently updated room. This was on par as to what I would expect from a Courtyard in regard to offerings. The bed linens were clean, and the comfort so-so. At least for my personal tastes. They have on restaurant, The Bistro, in the hotel beyond their "marketplace". However you... More 

Helpful?
Thank LifeisTooShort69
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear LifeisTooShort69- We're happy to hear that you were pleased with your accommodations and our convenient location to all the great things to do in the downtown area. We apologize that you had an issue with parking. We offer both a self park lot and valet, but being in the heart of the downtown entertainment district, they can sometimes fill... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Grand Rapids Downtown

Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $227 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
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