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Hawthorn Suites by Wyndham Grand Rapids, MI

Traveler (85)
Room & Suite (64)
Dining (2)

About

#38 of 55 hotels in Grand Rapids
Location
Cleanliness
Service
Value
Extended stay property, offers a free breakfast every morning and a free dinner Monday thru Thursday! Pet friendly!
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Business Center with Internet Access
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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Location

Full view
56Somewhat walkable
Grade: 56 out of 100
71Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
840Reviews
2Q+A
61Room tips
Traveler rating
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  • 119
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Popular mentions
The Front Desk staff was friendly and the shower pressure was great. The rest is down hill. 1) Property was old and deteriorated; badly needs an updgrade. 2) Housekeeping was sporadic and I had to go to the front desk for clean towels. 3) A pet friendly hotel and the carpets reflected that.
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Review collected in partnership with this hotel
Dead bedbug and small hair on the sheets that obviously hadn't been changed. Told front office staff but they didn't seem to care. I will never stay at this property again nor any others owned by Wyndham.
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Review collected in partnership with this hotel
We only needed a place to stay for one night and it was comfortable enough although you wouldn’t want to place your luggage/belongings on the floor. We were concerned there may be bugs and filth in the carpeting so we kept everything on the table in the kitchen. The room is very dated and worn but the shower was hot and the bed and pillows were comfortable enough. Megan at the front desk was very pleasant. The free dinner consisted of hotdogs meatballs and bread so I wouldn’t expect to have a nice meal when they offer a free dinner. The breakfast was free as well but the juice seemed watered down and the eggs seemed like they were a water/powder mix. There were make your own waffles, as well as bagels and a fruit mix but it was not freshly cut. Seemed like a large bag of mixed fruit that was thawed before being served. There was also no meat for us to choose from. We decided to eat breakfast somewhere else. If you need no frills it’s an adequate, at best, place to stay.
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Dirty Rooms, Stinky Rooms, Bad Management. Sketchy people hanging around. There are a lot of other nicer hotels in the immediate vicinity. Do not stay here unless you want to stay in a dump. The furniture is so dirty you wont want to sit on it.
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Review collected in partnership with this hotel
This place should not consider themselves a 2 star hotel. Had problems from the minute we checked un which took about 45 minutes. One person working the front desk. Pool wasnt open like website stated it would be by july 1st. No towels in our room, and found bugs in the 2nd room we reserved. For all our inconvenience we were given 15 dollars discount on each room....thank you hawthorn, now make sure and get your rooms fumigated!!!!!
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PRICE RANGE
$78 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gatehouse suites grand rapids east hotel grand rapids, residence inn grand rapids, grand rapids residence inn
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
96
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