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My partner and I stayed for 3 nights during a work trip, mainly to have a place to recuperate after a long flight and exhausting days with lots of ground transport. It didn’t seem too far to walk to local restaurants and parts of Downtown...More
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded December 4, 2014
Thank you for taking the time to post your candid review of our hotel! I am sorry to hear that your sleep was interrupted during your stay, but so glad to hear you enjoyed the majority of your stay. Safe travels!
This hotel is in a great location, they have very good restaurant and bar staff, but the front desk is ridiculously bad. My job sent three people here for a week long class. We had a confirmed booking, with a confirmation number printed for us...More
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded November 4, 2014
Thank you for taking the time to review our hotel. I am glad to hear that you were able to enjoy our Pearl Street Grill and Pearl Street Lounge during your stay, but I am so sorry that you had a negative experience...More
The front desk is friendly, helpful, and easy to deal with. If you are not signed up for the IHG rewards club, and will offer a 2pm check out time.
I booked a double room, because it was less expensive than a single, for one...More
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded October 29, 2014
Wow! Thank you for taking the time to review our hotel so thoroughly! I am so glad to hear that you enjoyed your stay with us; we hope to see you again soon! Safe travels!
We stayed here for the second year in a row to take in Art Prize. It did not diasappoint. What we like: The fabulous location to view most all of Art Prize by walking (must be a good walker as some distances can be a...More
Thank Ruth Ann B
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded October 26, 2014
Dear Ruth Ann B,
Thank you for your candid comments about our hotel! I am so glad to hear that you enjoyed your stay - hopefully we will see you again for ArtPrize next year!
I was sorry to hear that your thermostat was not...More
Could be cleaner. The chair in our room was filthy and the tub didn't drain well. We used the on site restaurant, which was good. Room service decently priced. Two treadmills and hand weights. My nieces used the pool. Great location. We love Grand Rapids!More
Thank Jennifer F
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded October 21, 2014
Thank you for reviewing our hotel. I am sorry to hear that your room was not as clean as it should have been - this is not what we expect of our rooms! I am glad to hear that you enjoyed our restaurant,...More
$159 - $271 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in Grand Rapids
#16 Family Hotel in Grand Rapids
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids ,