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All reviewsthe pearl street grillford museumroad noisepublic museumwithin walking distanceacross the riverbars and restaurantssmall bathroomvan andeldevos placeconvenient locationroom was clean and comfortablepool and hot tubdefinitely stay here againchecking insinkpillows
From the moment we set foot in the hotel we were made to feel welcome. Gene took time to check us in. Judi sorted out our meal reservations and told us were we could see a month old giraffe. Emma looked after us like royalty...More
My wife and I visited downtown Grand Rapids for the first time. We love to be located within a comfortable walking distance to restaurants and attractions. This hotel was perfect. Highly recommend it. Very clean and updated.
No safe, no fridge, but free parking. Easy, scenic walk to downtown including Van Andel arena. Helpful staff. They had a $5 breakfast deal which was a total winner. How can you beat $5 for a full breakfast including juice and coffee?
Some reviewers mentioned...More
Worst customer service ever received at a hotel. We booked a king room and was given a double room that smelled like rotten dead animals right next to the rooftop air-conditioning units. Management and staff refused to accommodate or offer any sort of hospitality service....More
Thank T A
Response from disdc, Manager at Holiday Inn Grand Rapids DowntownResponded 3 weeks ago
Again, we apologize for for your recent experience and encourage you to provide any documentation that may show you had booked a king room with complimentary breakfast. As we honor our reservations as they are booked, we would certainly correct any error that may have...More
Always finding parking. the breakfast is acceptable for me. I love to be located with a comfortable walking distance to restaurants and store. the room and bathroom were both clean. the hotel was perfect. highly recommend it,
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet ...Moreaccess. Less
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