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Holiday Inn Grand Rapids Downtown

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Holiday Inn Grand Rapids Downtown
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410 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Pangnirtung, Nunavut, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room had two comfortable double beds, office table, air conditioning, cable television, refrigerator, microwave and washroom. The room was well lit and had a fantastic view of downtown Grand Rapids, Michigan, USA. The room service was fantastic from Pearl Street Grill. I recommend you try a burger from there as well as quesadillas. The fitness room was awesome it... More 

Helpful?
Thank Anthony A
Brighton, Michigan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Full disclosure - I only go to this hotel when the Amway and Courtyard are booked. The pros: It is in a great location if you are going to the museums( Gerald Ford or the GR museum) literally next door. You are also tight around the corner from Grand Valley DeVos campus . They also have very ample free parking... More 

Helpful?
Thank theresa146
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had read a few reviews, and maybe my expectations were lowered. All I can say is I was very pleased. The rooms are Clea, beds comfy, staff outstanding, and food very good. I was here for Artprize and the location was excellent to downtown. I was able to walk to every exhibit I wanted to see. I was pleased... More 

Helpful?
Thank Sandy D
Bloomfield Hills, Michigan
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for one night. It has free parking and that is nice! The desk check in was easy and the staffer very nice. The room, third floor, was very basic with a mini bathroom. In fact, I can't remember staying in a room with such a small bathroom very recently. The sink and hairdryer are... More 

Helpful?
Thank chriss j
Mashpee, Massachusetts
Level Contributor
203 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here while in town for a wedding. The greatest aspect of this hotel is its location...just across the bridge from the entire downtown area! It's literally within walking distance of some of the area's most popular restaurants and breweries. There's also a museum adjacent to the hotel, if you're looking for something to do. The... More 

Helpful?
Thank Ash B
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Safe travels! More 

Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was pleasantly pleased with this hotel. It was perfectly located close to the highway and some amazing breweries. We were able to walk to many of them and used uber for the others. The rooms were clean and the staff was very friendly. The storms did temporarily take out their Dish during football Saturday, but you can't have everything.... More 

Helpful?
Thank Kelly H
Sudbury, Canada
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Exactly what you would expect, clean, friendly, well located. The in house restaurant looked nice but we didn't try it. Able to put out rooms side by side without any difficulty. About a 20 minute walk to Founders!

Helpful?
Thank Dann K
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

If you like a firm bed this is the place for you. Otherwise very clean and very nice place to stay! The pool area is very well kept. You can walk to the Grand Rapids museum which is very entertaining especially for young children and just across the street.

Helpful?
Thank Sari W
South
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is good for museums or if you need to be near the downtown area and can walk. I picked this hotel over the others in the area for cost and that the room came with a microwave and refrigerator in cost of the room. I try to stay at hotels that have those or kitchen . Am GF with... More 

Helpful?
Thank feather_7
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Mombasa, Kenya
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The room was nice and well maintained but could not get the smell of must out of the room. Multiple other guests had same complaint. Nice pool, adequate workout facilities. Breakfast was good, as was location, but you must get rid of the musty smell.

Helpful?
Thank Rick M
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Rick, Thank you for posting about your stay with us, and please allow me to offer my apologies for the condition in your guestroom. Rest assured this issue is being looked into. We hope you will visit us again so we can show you this is not what we expect of our rooms! Safe travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $169 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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