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Holiday Inn Grand Rapids Downtown

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Holiday Inn Grand Rapids Downtown
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399 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Saint Louis, Missouri
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked our Family Reunion here, and the staff was excellent at ensuring we had everything we needed! The rates were reasonable (market rates), the food was FANTASTIC (both the restaurant at the hotel and our catered dinner), the "Hospitality Suite" the hotel provided was spacious with a wet bar area and everything needed. Across the street were the Gerald... More 

Helpful?
Thank Lee L
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Lee, Thank you so much for posting about your stay with us! We are so pleased to hear that you had such an excellent stay and that our staff and services exceeded all of your expectations! We hope you'll again choose Holiday Inn Grand Rapids Downtown for your next family reunion - safe travels! More 

Pennsylvania
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Staff was wonderful. Room was small but clean. Restaurant was great and so was room service. With that being said, the walls are paper thin and so are the windows. Between the noise from the street and the sounds from the couple next door our only saving grace was the extremely loud air conditioner. We travel a lot but this... More 

Helpful?
Thank Masterkodie
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Masterkodie, Thank you so much for taking the time to post about your stay at the Holiday Inn Grand Rapids Downtown! I am so glad to hear that our service and restaurant exceeded all of your expectations but I am very sorry to hear that you were disturbed by the road noise. As a downtown hotel, we understand that... More 

London, Canada
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Below average. As an IHG Member expectations are much higher. Hair found in sheets and on pillow cases and road noise on top of an inflated nightly rate left a sour taste. Haven't stayed here in a few years and this place just hasn't kept up with the times. Will definitely look for an alternative next time in Grand Rapids.

Helpful?
Thank JayRay61
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

valparaiso, Indiana
Level Contributor
134 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A group of 23, "Friends of Art" from Northwest Indiana, stayed at the Holiday Inn Downtown for visits to The Grand Rapids Art Museum, The Gerald R. Ford Museum and the Meijer Gardens. From our very first contact to set up our stay, we knew we were dealing with a winner. Sara took care of everything, from being sure that... More 

Helpful?
Thank hurdlehouse
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear hurdlehouse, Thank you so much for posting about your stay with us! I am so glad to hear that everything was perfect for your group - from start to finish! We agree with your sentiment, Sara sure is an incredible asset to our team! We hope you'll choose the Holiday Inn Grand Rapids Downtown for your next trip to... More 

East Lansing, Michigan
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed July 20, 2016

Room was fine. Quiet, even though downtown and lost of Pokémon Go occurring outside. Great location near museums and Gerald Ford Presidential Library. Good choice if you need to be downtown. Holiday Inn Express on 131 outside of town would be a bit cheaper.

Helpful?
Thank aa2500
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

aa2500, Thank you for posting about your stay with us! We are so glad to hear that you enjoyed our location and the peacefulness of your room! We hope you will choose the Holiday Inn Grand Rapids Downtown again the next time you visit our city! More 

Flat Rock, Michigan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2016

We stayed here a few nights over a weekend. The hotel was clean, the staff was excellent and friendly, and we were happy with our room--comfy beds. The best thing about this hotel was the great location. We were able to leave our car in the parking lot and then just walk everywhere downtown that we wanted to go. I... More 

Helpful?
Thank Emily C
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Emily, thank you for taking the time to post about your stay with us! I am so glad to hear that our hotel meet all of your needs while you were here. We look forward to serving you again the next time you visit Grand Rapids. Safe travels! More 

Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

I stayed here when I was working at local hospital. It's very convenient for anywhere downtown. I stayed in room 316. It was very nice. Clean rooms and bathrooms. They have nice size flat screen tv's. Nice pool and hot tub. They also have a nice restraunt in the hotel as well as bar area for relaxing. You can walk... More 

Helpful?
Thank Joe K
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Joe K, Thank you so much for your review of the Holiday Inn Grand Rapids Downtown! We are so pleased to hear that you had such a great experience with us. We hope to see you again the next time you're in Grand Rapids! Safe travels! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016 via mobile

I recently used this hotel as a weekend getaway with some friends and was very pleased. Clean rooms, comfortable beds, exceptional service. Ideal location for being close to all the attractions and the night scene. Staff was very nice and helpful and I couldn't of got a better deal on the price.

Helpful?
Thank Adam Z
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Adam, Wow! Thank you for your excellent review of the Holiday Inn Grand Rapids Downtown! We are so pleased to hear that we exceeded your expectations during your stay with us. We hope to welcome you back soon! More 

Detroit, Michigan, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

Bed was very comfortable (many pillows). The shower head has adjustable settings. Located within walking distance to local entertainment. The Resturant within the hotel is a great value. I had the breakfast (better than the average Buffett). All types of artwork throughout the hotel (appealing).

Helpful?
Thank Eric T
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for the review of your stay with us! I am so glad to hear that you enjoyed all aspects of your stay! We hope to see you again soon - safe travels! More 

Lansing, Michigan, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

We decided to stay here on Saturday July 2nd. The hotel is nice and clean. The staff is nice and courteous. It was nive to watch the fire works and head right to the room without having to deal with the traffic. But the beds are down right terrible!! I probably would of hurt less if I slept on the... More 

Helpful?
Thank Tanya W
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $169 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Hotwire, Odigeo, Expedia, Travelocity and Priceline so you can book your Holiday Inn Grand Rapids Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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