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Best Western Hospitality Hotel & Suites

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Traveler (115)
Room & Suite (57)
Dining (19)
Overview
Hotel website
5500 28th St SE, Grand Rapids, MI 49512-2052 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Hospitality Hotel & Suites
Offers & Announcements: BOOK DIRECT & SAVE
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Rooms
Nov 4Nov 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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637 results
Traveler rating
260
162
101
64
50
Traveler type
Time of year
LanguageEnglish
260
162
101
64
50
Show reviews that mention
All reviews best westerns hot tub room was clean king suite breakfast area waffles great place to stay night stay nice stay grand rapids area exercise room indoor pool complimentary breakfast upon check up to date close to the airport shuttle
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1 - 5 of 637 reviews
Reviewed 2 days ago

I live at this hotel every other week for work and I do so because of the WONDERFUL level of customer Service from the Front Desk staff. Specifically, Shante, Sunshine, Nikia and Karen. These ladies ALWAYS make me feel welcome and make sure I am...More

Thank Tracy M
Hotel's Favorite
Reviewed July 19, 2018 via mobile

Thanks to all. I wasn’t expecting to rave about this hotel, but it was all good. Honestly, I picked it because it wasn’t super expensive. Front desk (Sunshine), nice room, well kept outside and inside, complimentary breakfast, and I couldn’t believe they have complimentary dinner....More

Thank Felicia T
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded July 24, 2018

Dear Felicia T, Thank you for sharing your experience as our guest. We strive to provide each guest with a great experience and so happy we did just that for you! We look forward to seeing you again the next time you are in town....More

Reviewed 2 days ago

Check in was pretty quick and the clerk was trained right...she put a caller on hold to continue waiting on us. Room 114 was nice & clean, faced the courtyard, had plug in for computer on the lamp base, on a large table. Wi-fi reception...More

Thank Rose D
Reviewed 3 days ago

We much enjoyed our 2-night stay at this hotel. Everyone at the front desk was kind, helpful, & attentive! When I made our reservation LATE in the evening, I had a kind & helpful person named Ryan, who handled the reservation very well. At sometime...More

Thank Kay Z
Response from Ryan D, General Manager at Best Western Hospitality Hotel & SuitesResponded 2 days ago

Dear Kay Z, Thank you so much for sharing your spectacular review and kind words for our staff! We have worked tirelessly to make sure that our staff offers the most exceptional Guest Service possible, and we will continue to offer the best experience that...More

Reviewed 6 days ago

From the moment we arrived, the front desk attendant Ms. Nykia B. greeted us with a beautiful, welcoming smile and tended to all of our needs. Unfortunately the previous guests in our original room did not adhere to the no-smoking policy. When we called the...More

Thank carmboone
Response from Ryan D, General Manager at Best Western Hospitality Hotel & SuitesResponded 5 days ago

Dear Carmen & Eric Boone, Thank you for the great review and the wonderful mention of our Front Desk Agent Nykia! Her ability to provide great guest service is what we strive to provide to each and every guest, and I'm glad you found her...More

View more reviews
About
Description
Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guestroom and suite includes satellite television with HBO®, a refrigerator, microwave and free high-speed More wireless Internet access. Other amenities at this Grand Rapids hotel include a complimentary hot breakfast buffet each morning, free dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R Ford International Airport - located just three miles away. Proud to be the closest BEST WESTERN to Frederik Meijer Gardens & Sculpture Park, named one of the world’s 30 Must See Museums by Patricia Schultz, author of 1000 Places to See Before you Die. Meijer Gardens is home to Butterflies are Blooming and Christmas Around the World and Grand Rapids Art Prize Annual exhibitions.Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College Calkins Science Center, Spectrum Health’s Butterworth Hospital Complex, Grand Valley State university’s Cook-DeVos Center for Health Sciences, and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is close to Amway, Meijer, Cascade Engineering and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants’, many of them participating popular Annual Restaurant Week.Specializing in hosting sports teams, the BEST WESTERN Hospitality Hotel & Suites' location near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, Soccer Spot, MVP Field House (directly across the street),and AMF Eastbrook Lanes Bowling Center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
120
Price range
$81 - $152 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Hospitality Hotel And Suites
,
Best Western Hospitality Hotel Grand Rapids
,
Best Western Grand Rapids
,
Grand Rapids Best Western
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
120
Price range
$81 - $152 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Hospitality Hotel And Suites
,
Best Western Hospitality Hotel Grand Rapids
,
Best Western Grand Rapids
,
Grand Rapids Best Western
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveler (115)
Room & Suite (57)
Dining (19)
Pool & Beach (13)
Business Center & Event Rooms (7)
Family and Play Areas (1)
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Questions & Answers
Ask a question
OliviaJoy1998
February 6, 2018|
AnswerShow all 2 answers
Response from Joanne B | Property representative |
You must me 21 to check into a room
1
Vote
duber2016
October 27, 2016|
Answer
Response from Joanne B | Property representative |
Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
0
Votes
bellealice
June 7, 2016|
AnswerShow all 3 answers
Response from William S | Reviewed this property |
Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
1
Vote
Room Tips
"Room 114 faced the courtyard instead of a parking lot."
rosed291
2 days ago
Read review
"Our room was on the 2nd floor which was very convenient because that is where the complimentary breakfast..."
carmboone
6 days ago
Read review
"Don't plan to watch TV..."
K2585GSannm
Sep 10, 2018
Read review
"avoid the hwy side for less road nosie"
shejac1
Aug 27, 2018
Read review
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