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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,214 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Southgate, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here with wife and 2 year old on way back from Big Rapids. Hadn't stayed here in many years. Stayed in the Tower with river view. No executive lounge, which was a bummer, but did get $30 gift card as a diamond member for use at restaurants. I'm not sure but I think I could have used the card... More 

Helpful?
Thank CallMrPlow
Dayton, Ohio, United States
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The main part of this classic hotel has a grand, old world charm about it. The exterior as well as the lobbies and public areas are elegant and lovely. I wonder if the rooms in the old building are more charming than the tower. The location is terrific - right on the city plaza and next to the river walk.... More 

Helpful?
Thank Lesley N
Elmhurst, Illinois
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights for our anniversary week end and were treated to an amazing experience. The restoration of this hotel is nothing less than stunning! We had a corner tower room on the 25th floor with amazing views of the river. All the staff went out of their way to make us comfortable and were friendly and... More 

Helpful?
Thank Kim W
Traverse City
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When I booked this room I was hoping for a tower room but I was booking as part of a conference that had rooms reserved at a special rate. When I checked in I had a room in the old "Pantlind" side of the hotel I was a little disappointed. I had no need for disappointment. When I got to... More 

Helpful?
Thank Vintage-woman
Milwaukee, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was here for a business conference. Rooms in the tower were spacious, clean and quiet. Super comfortable mattress and bedding. Considerable thought went in to design of room with lots of counter space in bathroom and many outlets in room. Soft fluffy towels, clean bathroom. Big lighted closet with lots of hangers. Real glasses (not plastic) and plentiful. In room... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Susan O
Brighton, Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This property has a lot of character and blends old am new hotel feel. Pros: great workout area and pool, gorgeous lobby and great meeting space. Connecting walkways to parking and DeVos center. Cons: While overall this is the best place downtown to stay, the old Pantalind side(older part) has smaller rooms that have tighter bathrooms, and more of a... More 

Helpful?
Thank theresa146
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've been here for business and for pleasure and both have been excellent. The staff is VERY supportive and have helped during trade shows and suggested fantastic locations to visit and entertain both clients and family. Plenty to do within walking distance. There is a gym, spa, and salon all within the hotel! The 'new' part will give the guests... More 

Helpful?
Thank Jason G
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Old world charm of a hotel united to glass high-rise. Big beds in big (but old) rooms in old side. Some family members thought it was too old-fashioned; some liked it. Very good pool, lockers/showers, and fitness room; good breakfast buffet and service (Heather is fantastic). But 20+ minute wait to check-in and even more to check-out (which you need... More 

Helpful?
Thank CarlaAKS
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear CarlaAKS- Thank you for your recent visit! We're happy to hear you enjoyed the beds, facilities and breakfast buffet. We're sorry to hear you were not pleased with check in/check out or valet. Though we understand that no one likes to wait, the size of our hotel occasionally warrants heavy traffic periods to occur. Our staff does everything in... More 

Michigan
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the old section of the hotel and our room was huge, nicely furnished, and overall we enjoyed our stay. Everyone was very nice and we loved walking around the hotel - historical and beautiful. Random observations: Never had to wait for an elevator - TV did not have a menu button and was hard to figure out... More 

Helpful?
Thank 495Barb
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was in Grand Rapids for the AQS quilt show and was able to book a room at the AQS discounted rate of $119.00 for a King room. There are 2 sides to this hotel. The historic side with street or roof views or the river side. The River side is more modern. The convention rate seems to only apply... More 

Helpful?
Thank A W
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $227 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Hotwire, Expedia, Orbitz, getaroom.com, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Amway Grand Plaza, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#2 Spa Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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