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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,261 Reviews from our TripAdvisor Community

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Showing 1,235: English reviews
Novi, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

We came to this hotel again for our anniversary. We have come for several years during Art Prize. It is a perfect location in the middle of everything downtown. We have stayed on the historic side and the tower side and both are luxurious. The staff is very open and helpful. I would not stay anywhere else for a special... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank S1976JDdonnat
Level Contributor
19 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I am struggling with this and the 3 may or may not be fair. I wouldn't stay again mainly because of the fee to park and the neighborhood, but the hotel was nice if you are into old, historic places. Pros: excellent, friendly staff; clean rooms, meeting areas, etc; plenty to do without venturing outside; close to bars, restaurants, museums... More 

Helpful?
Thank semicolons
Lake Worth, United States
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a trip to the past centuries of elegance and service. Plus it's a great location to museums, dining and a great walk along the Grand River. And the shops in the lobby are worth the trip to the hotel. Be sure to have dinner on the 17th floor and order the bombay dessert - quite incredible.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Lyn S
Tecumseh, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Amway Grand knows how to spoil their guests. The staff is extraordinarily helpful -- the location right in the middle of an buzzing downtown district. Every detail is carefully tended to. It costs a little more, but if you can splurge -- do it here! I can't wait to go again.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Rita C
Huntington Woods, Michigan
Level Contributor
122 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This iconic hotel in downtown Grand Rapids did not disappoint. We were in a king suite in the Towers and the room had a beautiful river view. It was clean, the staff was friendly even though it was during the city's Art Prize event and since the hotel is an art venue and it was a Sunday there were a... More 

Helpful?
Thank Judy G
Indian River, Michigan
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location in downtown Grand Rapids for walking to many attractions. Very friendly staff, very clean property with great bars and restaurants within the building. Our room was located in older side and was large and we'll maintained. My only complaint was that our AC was not working very well. We stayed 3 nights during Art Prize and daily maid... More 

Helpful?
Thank JaniceBur
Ann Arbor, Michigan
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed here twice for conventions. The first time I was given a Tower room on a high floor. It was modern and updated with a beautiful view of the river. This time, I was given a room on the other side of the hotel, in the old Pantlind wing. It was old fashioned, dingy, with outdated furniture, a... More 

Helpful?
Thank Peter F
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear Peter F, Thank you for your recent visit and providing us feedback. We would like to sincerely apologize that you were not happy with your stay in our historic Pantlind rooms. The décor is purposefully meant to compliment the history of that part of the hotel, yet you'll be happy to know that we're preparing to renovate the entire... More 

Lake Orion, Michigan
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Loved the river views from our 12th floor corner room. Our room was tastefully appointed and the staff was accommodating from start to finish. We enjoyed the numerous pieces of art on display in the public areas of the hotel. Totally enjoyed the full buffet breakfast this morning...so many choices and all good. Being in the heart of downtown made... More 

Helpful?
Thank serenity201143
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

If you have the money, or love old and new, the Amway is amazing!! Looking at the front the left side of the motel is modern and beautifully designed and if you go to the left it is historic and romantic. There is a Starbucks on site as well of an amazing pool, 2 restaurants, Wolfgang is great for coffee... More 

Helpful?
Thank Danielle S
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in the middle of everything. It is way more beautiful on the inside than it is on the outside. The location on the river can't be beat. The food was awesome and the staff was wonderful. I was on a business trip and it went very well. I would recommend this hotel to anyone.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank janegM9250TE
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $250 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#2 Spa Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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