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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,217 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
Harbor Springs, Michigan
Level Contributor
360 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed at the Amway Grand Plaza Hotel on a number of occasions over the years, generally for one or another convention, and have never had a disappointing experience. Service is of a high quality, and the hotel, consistently of a classic old Pantlind wing and a newer glass tower, maintains its elegant decor and comfortable rooms. New this... More 

Helpful?
Thank LouBobHarborSprings
Newaygo, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great room in a classic hotel. Great Service and a perfect location downtown for all the activities at the VanAndel Arena. The local restaurants were great as well the Chicago concert. We will be back for another great weekend.

Helpful?
Thank Hesslaker
1 review
4 of 5 stars Reviewed 2 days ago NEW

I have wanted to stay at the Amway since I was a kid growing up in Grand Rapids and figured that my 20th wedding anniversary was a great excuse to spend a little extra. The exterior and public areas certainty live up to the "grand" description. I love that the historical lavishness has been maintained. Staff were polite. Location is... More 

Helpful?
Thank Christopher H
Southgate, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here with wife and 2 year old on way back from Big Rapids. Hadn't stayed here in many years. Stayed in the Tower with river view. No executive lounge, which was a bummer, but did get $30 gift card as a diamond member for use at restaurants. I'm not sure but I think I could have used the card... More 

Helpful?
Thank CallMrPlow
Dayton, Ohio, United States
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The main part of this classic hotel has a grand, old world charm about it. The exterior as well as the lobbies and public areas are elegant and lovely. I wonder if the rooms in the old building are more charming than the tower. The location is terrific - right on the city plaza and next to the river walk.... More 

Helpful?
Thank Lesley N
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear Lesley N- We're happy to hear you enjoyed our historic aesthetic of the hotel. If the modern towers were not to your liking, we think you'd definitely enjoy the Pantlind side for your next stay. We're sorry to hear there was a small wait for you to get in to your room. Our staff works as quickly and efficiently... More 

Elmhurst, Illinois
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights for our anniversary week end and were treated to an amazing experience. The restoration of this hotel is nothing less than stunning! We had a corner tower room on the 25th floor with amazing views of the river. All the staff went out of their way to make us comfortable and were friendly and... More 

Helpful?
Thank Kim W
Traverse City
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When I booked this room I was hoping for a tower room but I was booking as part of a conference that had rooms reserved at a special rate. When I checked in I had a room in the old "Pantlind" side of the hotel I was a little disappointed. I had no need for disappointment. When I got to... More 

Helpful?
Thank Vintage-woman
Milwaukee, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was here for a business conference. Rooms in the tower were spacious, clean and quiet. Super comfortable mattress and bedding. Considerable thought went in to design of room with lots of counter space in bathroom and many outlets in room. Soft fluffy towels, clean bathroom. Big lighted closet with lots of hangers. Real glasses (not plastic) and plentiful. In room... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Susan O
Brighton, Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This property has a lot of character and blends old am new hotel feel. Pros: great workout area and pool, gorgeous lobby and great meeting space. Connecting walkways to parking and DeVos center. Cons: While overall this is the best place downtown to stay, the old Pantalind side(older part) has smaller rooms that have tighter bathrooms, and more of a... More 

Helpful?
Thank theresa146
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been here for business and for pleasure and both have been excellent. The staff is VERY supportive and have helped during trade shows and suggested fantastic locations to visit and entertain both clients and family. Plenty to do within walking distance. There is a gym, spa, and salon all within the hotel! The 'new' part will give the guests... More 

Helpful?
Thank Jason G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $227 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#2 Spa Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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