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Hampton Inn & Suites Grand Rapids Downtown

Traveler (69)
Room & Suite (48)
Pool & Beach (8)
Certificate of Excellence

About

#5 of 54 hotels in Grand Rapids
Location
Cleanliness
Service
Value
Certificate of Excellence
The stylish Hampton Inn & Suites Grand Rapids Downtown is conveniently located within walking distance of several attractions. Just off I-96 and along Medical Mile, our hotel is a mile from downtown and close to three universities. Whether you’re here for a convention at Devos Place or to visit famous local micro-breweries, we have the perfect room for you. Fill your schedule in Grand Rapids with area attractions including Frederik Meijer Gardens & Sculpture Park, Gerald R. Ford Museum and John Ball Zoo. After a busy day, unwind in a spacious room or suite with free WiFi and a 42-inch HDTV. Wake up to a free hot breakfast served daily or if you’re short on time, grab a Hampton’s On the Run™ Breakfast Bag for a healthy meal on the go. Upgrade to a suite for more space and a sleeper sofa, ideal for a group or family. Stop by our 24-hour Suite Shop in the lobby for a midnight snack or if you forgot a travel essential. Relax at the heated indoor pool and whirlpool or with a snack on the outdoor patio.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
41Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
556Reviews
155Photos
9Q+A
20Room tips
Traveler rating
  • 425
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  • 23
  • 12
  • 8
Time of year
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Popular mentions
This hotel is a top pick for us as it provided a great location, met our overall needs and the staff was exceptionally friendly and professional. Truely a Five Star hotel with value added. We will stay again in the upcoming weeks.
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Review collected in partnership with Hampton
Hotel's Favorite
I stayed here with my daughter and mother in law to attend an event in downtown Grand Rapids. We normally stay at the Amway and were booked at Homewood suites, but had to change plans at the last minute and the Amway was booked/ the Homewood wanted to charge us just as much for
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TV didn't work. Only one elevator was working, which made it a 10-15 minute wait. At one point I was forced to use the stairs, which made me furious because I have a recent knee injury (torn meniscus and sprained ligament).
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Review collected in partnership with Hampton
Response from KatrinaP716, General Manager at Hampton Inn & Suites Grand Rapids Downtown
Responded 1 week ago
Thank you for taking the time to express your concerns in regards to your stay. I'm sorry to hear that you experienced an issue with your TV and that having only one elevator at the time of your stay caused an inconvenience. I would be happy to speak with you in regards to a resolution if you would like to contact the property directly. I'm happy to report that elevator has been fixed and will not be an inconvenience for future stays! Thank you again for providing your feedback and we hope to have the opportunity to make the situation right for you.
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Average for a Hilton, but so loud. We didnt sleep a bit due to hearing everything going on in multiple rooms around us. Normal volume conversations could be heard as if they were sitting in the same room as us. Heard every toilet flush, door close, dropped suitcase, and laugh.
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Review collected in partnership with Hampton
Response from KatrinaP716, General Manager at Hampton Inn & Suites Grand Rapids Downtown
Responded 2 weeks ago
Dear heatherm287 - thank you for choosing the Hampton Inn & Suites Grand Rapids. I'm sorry to hear that you did not enjoy your stay with us. We will be sure to look into your comments regarding the noise issue you experienced as this is not an issue that has been raised previously. If you would like to discuss the issue further please give us a call at the hotel directly.
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It is a Great location. The staff is friendly and efficient. The rooms are immaculate. There is a $14 fee for parking that I wasn't aware of before my stay. The breakfast area was clean and well stocked.
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Review collected in partnership with Hampton
Previous
PRICE RANGE
$160 - $284 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
142
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