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JW Marriott Grand Rapids

Booking.com$269*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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JW Marriott Grand Rapids
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924 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Livonia, Michigan
Reviewed July 25, 2014

I just love the JW Marriott in Grand Rapids. First...I love Grand Rapids! It is a wonderful small city that has a lot to offer. The JW is perfectly located for a great weekend get-away! I love that at check in, the desk clerk came out from behind the desk to hand us our key and pointed us to the...

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Helpful?
1Thank LisaJene
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Lisa, It sounds like you had the ultimate getaway! I love when people from out of town get the Grand Rapids spirit. I am so glad you were able to experience the vibrance of the city, along with all of the things that our hotel has to offer. Our jdek is such a fun place to grab dinner or...

Washington DC, District of Columbia
Reviewed July 24, 2014

Lovely hotel located in the heart of downtown near the Amway, Convention Center, City Museum and Gerald Ford Library. Standard bedroom on concierge level was spacious for one person with large bathroom, robes, coffee maker, refrigerator, flat screen TV and amenities. The maid staff was friendly, efficient and provided a requested toothbrush and paste promptly. The concierge service was exceptional...

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Helpful?
Thank DCCool
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear DCCool, I am so glad that you were able to take advantage of our fabulous location, right in the heart of downtown. Thank you for your kind note about our housekeeping staff – we are fortune to have such dedicated staff members! We appreciate your feedback, and we sincerely apologize for any inconveniences you had encountered during your stay....

Chicago, Illinois
Reviewed July 24, 2014

My family and I loved this hotel. It's a great location, right on the river near the museums. It's near everything you want to see. The restaurant was great. We ate there for dinner and breakfast. The breakfast buffet is expensive, but worth it. The room was clean and pretty spacious, 2 double beds. The bathroom was very nice, with...

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Helpful?
Thank Jon F
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Jon, I am so glad that you and your family were able to enjoy all that JW Marriott Grand Rapids has to offer, from the great location, to our fabulous restaurant, six.one.six. Hopefully, you were able to get one of Elvis' famous omelets during brunch; they are so delicious! We appreciate all of your kind words and we look...

Detroit
Reviewed July 20, 2014

Stayed her for a brief business trip in July and loved it. The location was perfect. The room was absolutely top notch. The staff was friendly and service oriented. Would definitely stay here again for business or pleasure.

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Helpful?
1Thank Dave W
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Valued Guest, We appreciate all of your kind words! I am so glad that you were able to enjoy our fabulous location, right in the center of Downtown Grand Rapids. Thank you for your note about our staff; we are very fortunate! I hope your next stay with us will be for pleasure rather than business! At your service,...

Macomb, Michigan
Reviewed July 20, 2014

My boyfriend and I wanted to have a weekend getaway, and after lots of research, chose the JW Marriott. The first thing I noticed about the hotel is how absolutely amazing it smells inside...hard to explain exactly what it is...fresh, clean, sweet. They sell it in candle form at the gift shop, but that's besides the point. We had a...

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Helpful?
Thank ar1392
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Ashley, We appreciate all of your wonderful tips and helpful information you provided to our future guests. I am so glad that you were able to enjoy room service, and the beautiful view from your room, at the same time! Thank you for all of your kind words. We look forward to your next stay with us! At your...

Grand Rapids, Michigan, United States
Reviewed July 20, 2014

We stayed for our honeymoon and one year anniversary and had great experiences both times!! The views are gorgeous, rooms are spacious, and staff is very hospitable. The rooms have Steelcase Leap chairs...excellent quality and keeping it local!

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Helpful?
Thank Kimberly M
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Kimberely, Thank you for choosing to spend two such special days with us. We're flattered! We appreciate all of your thoughtful words, and thank you for keeping it local. We wish you many anniversaries to come, and we hope you get to spend them with us! At your service, Elida

Reviewed July 17, 2014 via mobile

Stayed here for a weekend baseball tournament. Very professional staff. Excellent amenities and terrific location downtown. We had dinner in the on-site restaurant which was also terrific. Parking was also very convenient. Starbucks on-site as well. Highly recommend.

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Helpful?
Thank David M
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear David, I am so glad that you were able to enjoy a meal at six.one.six. I would recommend sitting on the jdek if the weather is nice, next time you're in town. We appreciate all of your thoughtful words; we look forward to your next stay with us. At your service, Elida

Atlanta, Georgia
Reviewed July 16, 2014

This hotel was fabulous!!!! I stayed here for a work conference and I barely wanted to leave the room. The location is great, right in downtown Grand Rapids and there is a skywalk to the convention center. There are restaurants within walking distance plus a Starbucks on site. My room was excellent, the view was great, the bathroom is large....

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Helpful?
Thank Alicia J
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Alicia, I am so glad that you were able to use the skywalk that I personally love, especially on rainy days, and were able to venture out to see the city. What restaurant did you end up going to? There are so many to choose from! Thank you for all of your kind words, and we hope to get...

Boston, MA
Reviewed July 16, 2014

My family had a family reunion for four nights here at this hotel on the club floor. We had three rooms over four nights. The people and staff everywhere were wonderful. We were very pleased with everything. Management handled a check-in issue beautifully and we were completely satisfied. The fireworks on July 5th were magnificent from the 23rd floor club...

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Helpful?
Thank TravellerWaban
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear TravellerWaban, I am so glad to hear that you enjoyed your family reunion, and we want to thank you for choosing to spend it with us! We are so fortunate to have such dedicated staff members with us. I will pass along your kind words to our front desk staff and management team. We look forward to your next...

West Lafayette, Indiana
Reviewed July 16, 2014

My family and I stayed at the hotel for a few days for a conference in Grand Rapids. It was a clean, modern hotel that felt very new. The staff were helpful and polite. The room was a good size, even with a crib. The room and especially bathroom were well appointed, and the shower was excellent. Also, there was...

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Helpful?
Thank sir_snorksalot
Elida O, Manager at JW Marriott Grand Rapids, responded to this review

Dear Valued Guest, I am so glad that you were able to enjoy our beautiful and spacious rooms with your family! We appreciate all of your kind words and feedback about our hotel and staff. We are truly fortunate to have such dedicated staff members. We are very delighted that you enjoyed your stay with us, and we look forward...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 

Additional Information about JW Marriott Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $271 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Grand Rapids 4*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Hotwire, Cheap Tickets, Orbitz, Expedia, Marriott, getaroom.com, TripOnline SA and HRS so you can book your JW Marriott Grand Rapids reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Grand Rapids
Grand Rapids Marriott
Hotel Style:
#1 Romantic Hotel in Grand Rapids
#1 Business Hotel in Grand Rapids
#2 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Grand Rapids staff and other travelers.
7 questions
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Questions? Get answers from JW Marriott Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room with a view of the River and preferrably a higher floor.”
  • View from 17th floor room
radman143, 2 weeks ago | Read review
“Water view s”
123Birdie2014, 2 weeks ago | Read review
“Ask for a higher floor with a river view”
eleona01, 3 weeks ago | Read review
“High floor”
FKOEL411, 5 weeks ago | Read review
“Join their club.”
  • Pillow case was not clean
  • Sheet with hole in it right next to bedside table.
pyegirl, Apr 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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