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JW Marriott Grand Rapids

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Traveler (333)
Room & Suite (211)
Dining (32)
Overview
  • Excellent74%
  • Very good17%
  • Average5%
  • Poor3%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from JW Marriott Grand Rapids
Special Offer: Member Rates
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Offers from JW Marriott Grand Rapids
Special Offer: Member Rates
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,077)
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1,066 results
Traveler rating
776
186
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186
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All reviewsthe concierge loungeeucalyptus steam roomseparate tubdouble showergreat hotelriver viewupscale hotelroom servicehigh floorself parkart prizevalet parkingbusiness tripdevos placecorner roomconvention centerfront desk staff
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1 - 5 of 1,066 reviews
Reviewed 1 week ago

The front desk, housekeeping, valets, luggage assistant employee's are all well trained. Top notch manners and they go out of their way to accommodate. Our room was gorgeous, the bed comfortable and pillows luxurious. Evening lobby entertainment was outstanding too. Only complaint was the 616...More

Thank maltesemama15
Reviewed 3 weeks ago via mobile

We booked a concierge level, king bed, deluxe view room. We enjoyed appetizers, cocktails and dessert on the concierge floor. The views on the 23rd floor are amazing and the concierge staff is attentive. Also, the views for the corner view, king room are breathtaking...More

Thank FullofWhit
Reviewed 3 weeks ago via mobile

This was our experience at the JW Marriott GR and the best yet! From check in to check out and everywhere in between it was nearly perfect. The staff remembered us and made us feel at home. Here are a few of the best that...More

Thank Brian G
Reviewed 4 weeks ago via mobile

Awesome hotel. Awesome amenities. Awesome Staff. Concierge service the very best! Staff recommendations for breweries and restaurants outstanding. Location along the River the very best . Could have spent a week.

Thank jkh6249
Reviewed 4 weeks ago via mobile

Arrived at the hotel with a reservation, reserved with a credit card, for 2 night. They had a problem with the room and told us we would have to go to another hotel. That was bad enough but the service after that was horrible!!! They...More

Thank Teresa S
Response from Tracy356, Manager at JW Marriott Grand RapidsResponded 4 weeks ago

Dear Teresa S- We apologize for your less than amazing experience. This is definitely not typical for our guests. Would you mind sending us a direct message with the name on your reservation and who you spoke to so we can look into the matter...More

View more reviews
About
Description
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for ...More both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 42" flat screen TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
337
Price range
$310 - $536 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Grand Rapids
,
Grand Rapids Marriott
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
337
Price range
$310 - $536 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Grand Rapids
,
Grand Rapids Marriott
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveler (333)
Room & Suite (211)
Dining (32)
Pool & Beach (5)
Business Center & Event Rooms (11)
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Questions & Answers
Ask a question
Mercedes W
September 9, 2017|
Answer
Response from DH131524 | Reviewed this property |
We did make a reservation, but at the time there was no cost. I'd call ahead to confirm. Cheers.
0
Votes
Best_traveler_now
June 20, 2017|
AnswerShow all 6 answers
Response from Joel S | Reviewed this property |
Yes
0
Votes
Handicapable
February 6, 2017|
Answer
Response from Tracy356 | Property representative |
Yes, yes and yes!
1
Vote
Room Tips
"Go or the river vew"
Read review
"River view rooms are very nice"
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"The river view is a nice touch but not necessary"
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"Get a rapids view room its worth the extra money."
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