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JW Marriott Grand Rapids

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JW Marriott Grand Rapids
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833 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Toledo, OH
Level Contributor
335 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was disappointed the Amway Grand wasn't available until I walked into our room, 1404. My jaw dropped when I saw the view. How often do you get such a great view that you'd be content to just sit by the window all night? It was a great location for crossing the Blue Bridge to see the art and also... More 

Helpful?
Thank tamaralea
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I visited over Labor Day weekend, arriving on Saturday and checking out on Monday. Immediately upon entering through the revolving door I was stopped dead in my tracks by the longest check-in line I've ever seen. It appeared there were at least FIVE wedding parties in-house, all of which had gift bags to distribute to the guests... More 

Helpful?
Thank Michele A
Tracy356, Manager at JW Marriott Grand Rapids, responded to this review

Dear Michele A- Thank you for providing this valuable feedback on your recent stay with us. We apologize for the length of time it took for you to check in. This was an unusual circumstance and not a typical check-in experience for our guests. We're happy to hear that you did enjoy your visit, our staff and facilities during the... More 

Tiburon, California
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were pleasantly surprised by this JW Marriott. Beautiful views overlooking the Grand River. Walking distance to lots of restaurants and to the Gerald R. Ford Museum, which is newly renovated and outstanding. Rooms were spacious and modern. Bartender was great. Excellent brunch. Unfortunately there was a private party on the outside patio one evening when we would have liked... More 

Helpful?
Thank scubamom64
Kalamazoo, Michigan
Level Contributor
146 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the JW Marriott Grand Rapids several time for great GR overnight experiences. My husband and I have loved that placed since its opening week, which we just happened to book. Classy, well located, excellent staff, a very nice restaurant with awesome breakfast buffet, chic bar lounge area, beautiful rooms, wonderful concierge lounge and the list goes... More 

Helpful?
Thank decoratingplus
Coldwater, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Definitely NOT worth the price!!! The elevator system is a huge pain in the butt & you can't go to any floor except your own. In my case, I was there for a wedding 200+ guests scattered throughout & wasn't able o get to their rooms. Just crazy. The hotel is nice but nothing special. Will never stay again &... More 

Helpful?
Thank Jill K
Tracy356, Manager at JW Marriott Grand Rapids, responded to this review

Dear Jill K- We're sorry to hear you were frustrated by the elevator system. Our elevators require room keys be used for the protection and safety of our guests. While a minor inconvenience, we and many other hotels use this as an added level of security to prevent uninvited guests from gaining access to guest floors where they should not... More 

Ripon, California
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the JW Marriott Grand Rapids while in town for a wedding. The building is beautiful, and is right on the Grand River with beautiful views. The breakfast buffet is delicious, and totally worth the price. I visited the spa for a massage, and it was nice and relaxing... I would totally go again. The staff was very... More 

Helpful?
Thank TXDG
Tecumseh, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My first stay as a platinum rewards member and I was truely impressed. My room was upgraded to an amazing suite with an incredible multi sided view of the city. Hotel service was impeccable. This hotel helps establish Grand Rapids as a world class city. My wife and I were given information on the craft beer tour which we took... More 

Helpful?
Thank psweet
Grapevine, Texas
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Centrally located hotel is within walking distance to anything downtown. Great rooms with great views. Rooms had very nice features and a lot of extra touches. Great service from all staff. Rooms are pricey. Additional charges for parking.

Helpful?
Thank chris s
Traverse City,
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Amazing views from our room. Nothing spared. Great spa services. Relaxing out door seating, out door bar and dining, all with a river view. Live music in the evening. Valet is quick, They really make you feel welcome. Even opened up the hotel convience store for us at 2am so we could buy some ice cream. Great city to walk... More 

Helpful?
Thank angelasF1742DY
Michigan
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really beautiful hotel. We had a corner room overlooking the river which was wonderful. Super comfortable and roomy, bed, bathroom, top finishes throughout. The bar was very nice, and had a nice outdoor seating area overlooking the river. I do wish it was open a little later on the weekend as we just arrived from the airport... More 

Helpful?
Thank avery131
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 

Additional Information about JW Marriott Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $296 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Grand Rapids 4*
Number of rooms: 336
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Also Known As:
Marriott Grand Rapids
Grand Rapids Marriott
Hotel Style:
#1 Romantic Hotel in Grand Rapids
#1 Spa Hotel in Grand Rapids
#1 Business Hotel in Grand Rapids
#2 Family Hotel in Grand Rapids
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