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    JW Marriott Grand Rapids

    1,077 reviews
    #7 of 50 Hotels in Grand Rapids
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    235 Louis Campau Prom, Grand Rapids, MI 49503
    +1 844-631-0595
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    $297
    $289
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    JW Marriott
    $289
    Booking.com
    $289
    Hotels.com
    $289
    Expedia.com
    $289
    Travelocity
    $289
    Orbitz.com
    $289
    Hotelpower.com
    $297
    Hotwire.com
    $289
    TripAdvisor
    $289
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    All photos (493) 493
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    Certificate of Excellence
    Traveler (333)
    Room & Suite (211)
    Dining (32)
    Overview
    4.5
    1,077 reviews
    • Excellent74%
    • Very good17%
    • Average5%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “the concierge lounge”(72 reviews)
    “eucalyptus steam room”(14 reviews)
    “separate tub”(14 reviews)
    Hotel website
    +1 844-631-0595
    235 Louis Campau Prom, Grand Rapids, MI 49503 See on map
    AMENITIES
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star accommodation
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    Rooms
    Sep 30Oct 1
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,077)
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    1,066 results
    Traveler rating
    776
    186
    52
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    Show reviews that mention
    All reviewsthe concierge loungeeucalyptus steam roomseparate tubdouble showergreat hotelriver viewupscale hotelroom servicehigh floorself parkart prizevalet parkingbusiness tripdevos placecorner roomconvention centerfront desk staff
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    1 - 5 of 1,066 reviews
    Reviewed 1 week ago
    Lovely hotel, lovely service, well trained employee's!

    The front desk, housekeeping, valets, luggage assistant employee's are all well trained. Top notch manners and they go out of their way to accommodate. Our room was gorgeous, the bed comfortable and pillows luxurious. Evening lobby entertainment was outstanding too. Only complaint was the 616...More

    Thank maltesemama15
    Reviewed 3 weeks ago via mobile
    Overnight stay

    We booked a concierge level, king bed, deluxe view room. We enjoyed appetizers, cocktails and dessert on the concierge floor. The views on the 23rd floor are amazing and the concierge staff is attentive. Also, the views for the corner view, king room are breathtaking...More

    Thank FullofWhit
    Reviewed 3 weeks ago via mobile
    Great experience and a few highlights

    This was our experience at the JW Marriott GR and the best yet! From check in to check out and everywhere in between it was nearly perfect. The staff remembered us and made us feel at home. Here are a few of the best that...More

    Thank Brian G
    Reviewed 4 weeks ago via mobile
    Long Weekend at the JW

    Awesome hotel. Awesome amenities. Awesome Staff. Concierge service the very best! Staff recommendations for breweries and restaurants outstanding. Location along the River the very best . Could have spent a week.

    Thank jkh6249
    Reviewed 4 weeks ago via mobile
    Service is an F -

    Arrived at the hotel with a reservation, reserved with a credit card, for 2 night. They had a problem with the room and told us we would have to go to another hotel. That was bad enough but the service after that was horrible!!! They...More

    Thank Teresa S
    Response from Tracy356, Manager at JW Marriott Grand RapidsResponded 4 weeks ago

    Dear Teresa S- We apologize for your less than amazing experience. This is definitely not typical for our guests. Would you mind sending us a direct message with the name on your reservation and who you spoke to so we can look into the matter...More

    View more reviews
    123456…214
    About
    Description
    The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for ...More both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 42" flat screen TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. Less
    Hotel class
    Contact Information
    +1 844-631-0595Call
    Hotel website
    Hotel Amenities
    HOTEL FEATURES
    Restaurant
    Pool
    Fitness Center with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Spa
    Room Service
    Bar/Lounge
    Air Conditioning
    Banquet Room
    Business Center with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Hot Tub
    Indoor pool
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Wheelchair access
    Beachfront
    Free Parking
    Breakfast included
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    GreenPartner
    Certificate of Excellence
    Hotel Style
    Business
    ,
    Romantic
    ,
    Family
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Hotel class
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    GreenPartner
    Certificate of Excellence
    Contact Information
    +1 844-631-0595Call
    Hotel website
    Hotel Style
    Business
    ,
    Romantic
    ,
    Family
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Number of rooms
    337
    Price range
    $310 - $536 (Based on Average Rates for a Standard Room)
    Also Known As
    Marriott Grand Rapids
    ,
    Grand Rapids Marriott
    Location
    United States > Michigan > Kent County > Grand Rapids
    Hotel class
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    GreenPartner
    Certificate of Excellence
    Contact Information
    +1 844-631-0595Call
    Hotel website
    Hotel Style
    Business
    ,
    Romantic
    ,
    Family
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Number of rooms
    337
    Price range
    $310 - $536 (Based on Average Rates for a Standard Room)
    Also Known As
    Marriott Grand Rapids
    ,
    Grand Rapids Marriott
    Location
    United States > Michigan > Kent County > Grand Rapids
    Show More
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    Photos
     All photos (493)493
    Full view
    Traveler (333)
    Room & Suite (211)
    Dining (32)
    Pool & Beach (5)
    Business Center & Event Rooms (11)
    Nearby
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    Questions & Answers
    Ask a question
    See all 10 questions
    Mercedes W
    September 9, 2017|
    Answer
    Response from DH131524 | Reviewed this property |
    We did make a reservation, but at the time there was no cost. I'd call ahead to confirm. Cheers.
    0
    Votes
    Best_traveler_now
    June 20, 2017|
    AnswerShow all 6 answers
    Response from Joel S | Reviewed this property |
    Yes
    0
    Votes
    Handicapable
    February 6, 2017|
    Answer
    Response from Tracy356 | Property representative |
    Yes, yes and yes!
    1
    Vote
    1234
    Room Tips
    "Go or the river vew"
    Read review
    "River view rooms are very nice"
    Read review
    "The river view is a nice touch but not necessary"
    Read review
    "Get a rapids view room its worth the extra money."
    Read review
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