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JW Marriott Grand Rapids

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JW Marriott Grand Rapids
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893 Reviews from our TripAdvisor Community

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Cary, North Carolina
Reviewed yesterday NEW

Stayed at this JW Marriott in December during a business trip. The room was very comfortable and the service is consistently courteous and accommodating. The views along the river are peaceful as is the atmosphere in general.

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Thank Stephanie C
Reviewed 6 days ago NEWvia mobile

The JW should be the best Marriott property in MI, and it is. They do everything right- even the clean fresh air when you enter the building is distinct. The restaurant (616) is great, and the bar has everything you could want/need- just needs to be bigger. Fitness center, pool, spa, sauna- all exceptional and always clean. Walking distant to...

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Thank rycollins18
Reviewed 1 week ago NEWvia mobile

We treated ourselves to the couples massage package today! It was amazing! Excellent service in a very tranquil atmosphere. Access to the pool and steam rooms are included with spa treatment. A secret gem to let your stress melt away.

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Thank Sandra B
Grand Rapids, Michigan
Reviewed 1 week ago

JW Marriott is fantastic. Everything is so clean and the staff very courteous. I'd stay here again in a heartbeat. Location is perfect if you are attending a convention or conference downtown Grand Rapids - there is even a walkway to keep you warm and dry if attending in winter.

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Thank Pam F
Chicago, Illinois
Reviewed 1 week ago

My wife and I stayed here for our anniversary. This hotel is stunning and classy and we loved it. The decor is modern and chic. The rooms are big and there is a spa tub and shower. It also has a great view of downtown Grand Rapids. It's absolutely wonderful! We don't live nearby but the next time we're in...

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Thank KACassidy
Reviewed 1 week ago via mobile

Pretty hotel. Plenty of staff on hand to be well taken care of. Clean new modern rooms. Right in the heart of downtown. Everything within walking distance. Great views of the city and river. Stayed on 23rd. Floor so also had access to the concierge lounge. Enjoyed our stay.

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Thank Beverly S
Harbor Springs, MI
Reviewed 2 weeks ago

In town for Federal jury duty, so my dates were iffy, they worked with me, gave me a late check out, just made my stay easier. Made it possible for me to walk to the courthouse, not have to deal with parking there. I so appreciated their accommodating nature.

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Thank Cynthia Z
Grand Rapids, Michigan
Reviewed 3 weeks ago

From check in to check out, we had a spectacular stay at the JW. The valet staff welcomed us and were quick to unload bags and take our car for us. Ashleigh checked us in at the front desk and was professional and explained the concierge lounge amenity we added to our stay along with restaurant hours for Six.One.Six. The...

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Thank lizrumney
Dunnellon, Florida
Reviewed 3 weeks ago

Very comfortable room. Large art work over the bathtub, which is separate from the shower. Light in the closet turns on when closet door is opened. Bathrobes for hotel use. I checked in after dark, and it took a while to figure out how to turn some of the lights on, particularly the floor lamp by the window, which had...

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Thank shelbyduncan
Coldwater, Michigan
Reviewed 3 weeks ago

We stayed here for the weekend as we were dropping our son off to share in Siblings Weekend at GVSU! I have stayed here before, but my husband had not, and I really love this place! However, check in always seems hectic here. The lobby spills into a lounge seating area where there always seems to be an event going...

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Thank HildysGang
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 

Additional Information about JW Marriott Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $295 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Grand Rapids 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
Marriott Grand Rapids
Grand Rapids Marriott
Hotel Style:
#1 Spa Hotel in Grand Rapids
#1 Business Hotel in Grand Rapids
#1 Romantic Hotel in Grand Rapids
#2 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Grand Rapids staff and other travelers.
7 questions
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Questions? Get answers from JW Marriott Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors better views”
  • View from Concierge lounge
  • View from Conceirge Lounge
 of 5 bubbles StephanieC92812, yesterday | Read review
“Ask for a high floor; the view is incredible!”
 of 5 bubbles lizrumney, 3 weeks ago | Read review
“The river view is the best for at night. Ask for a corner room for the best views and quietest rooms.”
 of 5 bubbles Finediner1777, Jan 17, 2017 | Read review
“Rooms facing the river have the best views”
 of 5 bubbles 664betsym, Jan 12, 2017 | Read review
“The town is beautiful and the hotel is built in a way that probably doesn't have a bad view in any of the rooms”
 of 5 bubbles travelstooofthen, Jan 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question