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SpringHill Suites Grand Rapids Airport Southeast

Traveler (26)
Room & Suite (26)
Dining (7)
Overview
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5250 28th St SE, Grand Rapids, MI 49512-7704 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
Additional information
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (217)
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213 results
Traveler rating
70
98
28
8
9
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LanguageEnglish
70
98
28
8
9
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All reviews front desk separate sitting area quiet location mini fridge beds were comfortable yogurt make your own waffles king room gr area free breakfast easy access great room upon check hot tub grand rapids area target costco
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1 - 5 of 213 reviews
Reviewed December 5, 2018 via mobile

I’ve stayed at this hotel probably 5-6 times, but it’s kind of gotten tired...time to look for a new place to stay around GRR. The front desk seemed indifferent to my room preference noted on my Marriott profile and they no longer offer newspapers. Per...More

Date of stay: December 2018
Thank metntex
Response from TierraL17, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded December 6, 2018

I am so sorry to hear of your dissatisfaction regarding your recent stay here. I am also sorry you were given the wrong information. While it is accurate we no longer carry the newspaper, we do still have cookies that are offered in the evening...More

Reviewed November 1, 2018 via mobile

This used to be a nice place to stay. Rooms are now worn, unclean, in need of updating. Sheets looked grey and dingy. Spots on upholstery. Both my spouse and I developed extreme itching, rashes, and what appears to be some type of pest bites...More

Date of stay: November 2018
Thank GRGirlrun
Response from TierraL17, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded November 7, 2018

Dear GRGirlrun, I am so sorry to hear of your experience. I am terribly sorry you felt as if management did not want to be bothered as I did attempt to contact you several times leaving behind several messages. I do value you as a...More

Reviewed October 9, 2018 via mobile

I used to travel to Grand Rapids MI for business and usually stayed at hotels on 28th st. My nephew was planning his wedding and asked me for a recommendation of a hotel near his venue. I suggested Springhill Suites and I will never do...More

Date of stay: October 2018
Thank Arrowheadaway
Response from TierraL17, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded October 11, 2018

Dear Arrowheadaway, I am so extremely sorry to hear about your experience. I can assure you your experience was never brought to the attention of the management team or you would have been contacted. We will address your experience with all related departments to ensure...More

Reviewed September 23, 2018

The location near the airport was perfect for our quick stay. The separate sitting area is nice to have when you want to read late while partner is sleeping. The greeting at the front desk was genuine and friendly. The location is in walking distance...More

Date of stay: September 2018
1  Thank denisek55
Reviewed September 9, 2018

Stayed for one night and there were no complaints about the cleanliness and spacious room we stayed in. However, the bar was supposed to close at 11:00 pm so we went down for a couple of drinks around 10:00 and the bar was already closed....More

Date of stay: September 2018
Thank John S
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Air Conditioning
Airport Transportation
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Restaurant
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
109
Price range
$105 - $173 (Based on Average Rates for a Standard Room)
Formerly known as
SpringHill Suites Grand Rapids Airport
Also Known As
Springhill Suites Grand Rapids Airport Hotel Grand Rapids
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
109
Price range
$105 - $173 (Based on Average Rates for a Standard Room)
Formerly known as
SpringHill Suites Grand Rapids Airport
Also Known As
Springhill Suites Grand Rapids Airport Hotel Grand Rapids
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveler (26)
Room & Suite (26)
Dining (7)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Hatclub76
October 10, 2018|
AnswerShow all 3 answers
Response from TierraL17 | Property representative |
We allow service animals only.
0
Votes
jazzbird925
May 17, 2016|
AnswerShow all 2 answers
Response from paulv124 | Reviewed this property |
Allways best to call them directly.
0
Votes
Room Tips
"It's hidden on the side driveway behind Target"
GRGT96
Aug 23, 2018
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"back overlooks a lake"
zen3107
Jun 16, 2018
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"upper floor away from the elevator"
jarhead21865
Sep 13, 2017
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"pick a room overlooking the main parking lot at the front of the hotel - quieter"
Buckeye_boy_614
May 28, 2017
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