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Holiday Inn Express South

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Holiday Inn Express South
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159 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Grand Rapids, Michigan
2 reviews
Reviewed October 28, 2016

I stayed here for a weekend staycation and was very satisfied with the accommodations. Staff is very friendly and helpful and the pool area was a joy for the kids. The only problem was a power outage that hit the area that night. Certainly not the fault of the property.

Helpful?
Thank mrmichaeldavid
General Manager G, Front Office Manager at Holiday Inn Express South, responded to this review

Thank you for taking the time to leave such a wonderful review. We are grateful to hear that you enjoyed your stay-cation with us and that you and your family had a chance to experience our indoor splash pad/activity pool we offer. We hope on your next trip to the area you have the opportunity to stay with us again. More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2016 via mobile

Great customer service from the entire friendly staff! Free breakfast kept us full for most of the day. Decent small spread that slightly changes each morning. The ONLY issue that I had was with some of the key cards needing to be reactivated constantly. Other than that, I'd stay here again!

Helpful?
Thank Jasmine K
General Manager G, Front Office Manager at Holiday Inn Express South, responded to this review

Jasmine, Thank you for the outstanding review. We pride ourselves on having great customer service. We are glad to hear that we will see you and your family in the future! More 

Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 14, 2016 via mobile

This hotel is perfect for families visiting the Grand Rapids area. The pool area has a small indoor water park with a splash pad. The pool area is clean and well maintained. The hotel hosted movie and ice cream nights on the weekend. The staff was super nice and helpful. Karen was so patient and well mannered, even to an... More 

Helpful?
Thank Crystal M
General Manager G, Front Office Manager at Holiday Inn Express South, responded to this review

Thank You for taking the time to leave such a kind review. We are delighted to hear that you had a wonderful experience and got the chance to witness our outstanding customer service we strive for. We hope to given the chance to accommodate you on a night that you can enjoy the entire hotel without the disturbance of a... More 

Lockport, Illinois
2 reviews
Reviewed August 29, 2016

My interest in the Holiday Inn Express Grand Rapids South started over a year ago (August 2015). My family stopped by while on vacation to check out the place, especially the splash pad. Matt was working the front desk and was very personable. He took me on a personal tour to a suite that I was interested in possibly booking... More 

Helpful?
Thank Chris C
Cypress, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 18, 2016 via mobile

The beds were very comfortable, and the children loved the splash pad and water slide. We stayed in the suite with a king and two Queen pull outs. Very spacious. The employees were very nice. They had complimentary breakfast and drinks in the afternoon. Definitely the best hotel to stay at with children.

Helpful?
2 Thank AbraBergman2016
General Manager G, Front Office Manager at Holiday Inn Express South, responded to this review

AbraBergman2016, Thank you for taking the time to review our property. We pride ourselves on the many amenities that we offer. We hope to have you and your family back next time you are in the greater Grand Rapids area. More 

Farmington Hills, Michigan
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed July 25, 2016 via mobile

Perfect hotel for families in the Grand Rapids area. My kids, ages 5 and 3 loved the pool area with the kiddie waterpark, splash area and whirly pool that is connected in the main pool. There is also a large, hot bubbling jacuzzi. The front desk staff did mention the jacuzzi is for 16 years and older. They provide pool... More 

Helpful?
1 Thank JLK41811
General Manager G, Manager at Holiday Inn Express South, responded to this review

JLK41811, Thank you for expressing your wonderful experience you had while a guest here at our hotel. We are happy to hear your experience was as wonderful as we want each and every one of our guest to have the chance to experience. We look forward to being able to accommodate you and you family again in the future. More 

Big Rapids, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 9, 2016

We just wanted to get away for a couple of days during spring break. Our five year old loved it, the splash and pool area is great for young children. I would not recommend for people looking for a quite or relaxing pool area. Rooms were clean and comfortable. Well worth the price.

Helpful?
2 Thank dianemaguire2016
General Manager G, General Manager at Holiday Inn Express South, responded to this review

dianemaguire2016- Thank you for coming and staying with us at the Holiday Inn Express South Grand Rapids! We are glad you had a great time in the pool area and we look forward to seeing you again! More 

Detroit, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2016 via mobile

At first thought, price to high for a Holiday Inn; value over price! Friendly service, clean, comfortable room, splash pad, pool area, free breakfast, worth the price. This is our 2nd visit. Great place for a staycation.

Helpful?
1 Thank Tasha S
General Manager G, General Manager at Holiday Inn Express South, responded to this review

Tasha S- Thank you for the great review! We appreciate the kind comments and are glad you enjoyed your stay! Please come back and see us again soon! More 

Traverse City, Michigan
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 7, 2016 via mobile

My wife and I were in the area for a few days and stayed at this hotel twice over a two week period. On our second stay, our price increased tremendously, which we noticed throughout Grand Rapids. When I carefully asked for a reason for the price increase while checking in, the response was defensive, to say the least. Trying... More 

Helpful?
1 Thank Sean D
IHGService, Guest Relations Manager at Holiday Inn Express South, responded to this review

Dear Sean D, We appreciate your feedback during your recent stay. It is nice to read that you have regarded our rooms to be clean and beds to be comfortable. However, we’re sorry we fell below your expectation regarding with the service of our front desk staff. We thank you for bringing this to our attention as the feedback we... More 

Calgary, Canada
Level Contributor
324 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed April 23, 2016

Recently stayed at Holiday Inn Express South for business. Arrived late, room had been reserved and was waiting for me. Fast, efficient check in. Check out easy, bill under my door, so just dropping off a key. Rooms were spacious and clean, showers were warm. Satellite TV, so lots of channel choice. Worked out in fitness center, small, couple of... More 

Helpful?
1 Thank David B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Grand Rapids South, . Home of The Little Dip splash pad. We are conveniently located adjacent to the Crossroads Banquet and Conference Center (full bar service) (4,000 sq. Ft.) Perfect for the small corporate meeting or up to 280 person wedding and social receptions. Also within minutes of major attractions, downtown Grand Rapids, Gerald R. Ford Museum, Metropolitan Hospital, Fredrick Meijer Gardens, Van Andel Arena and DeVos Convention Center. The Holiday Inn Express Hotel & Suites Grand Rapids-South represents the latest in design standards. Come stay with us and experience a new level of accommodations and service. This hotel offers 79 guest rooms which include two-room suites and a two- story spiral staircase room. All rooms include a refrigerator, microwave, and free high-speed wired and wireless Internet access. Hotel amenities include free deluxe breakfast bar, indoor splash pad, activity pool, and a vortex pool. The hotel has a business center open 24 hours, game room, fitness center, 2,000 sq. Ft. Of meeting rooms, 100% non-smoking rooms, hearing and visually impaired and handicap accessible guest rooms.To reserve birthday parties please contact the hotel direct. ... more   less 

Additional Information about Holiday Inn Express South

Address: 6569 Clay Ave SW, Grand Rapids, MI 49548-7839
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $112 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express South 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express South Hotel Grand Rapids
Holiday Inn Express Grand Rapids
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express South staff and other travelers.
2 questions
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See all questions (2)

Questions? Get answers from Holiday Inn Express South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have children, get a suite!”
 of 5 bubbles chriscY2018YP, Aug 29, 2016 | Read review
“Not on the first floor”
 of 5 bubbles MBFSHOPPER, Aug 19, 2015 | Read review
“Front side of the hotel is quiet and shielded from the highway noise.”
 of 5 bubbles kathybC7310RY, Jul 21, 2015 | Read review
“Ask for a room with a new mattress”
 of 5 bubbles Angelic1Ang, Jul 21, 2015 | Read review
“That's personal, have my favorites”
 of 5 bubbles 247JimH, Apr 18, 2015 | Read review
5 of 5
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