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Quality Inn

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7625 Caterpillar Court SW, Grand Rapids, MI 49548 (Formerly Motel 6 Grand Rapids)
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36 Reviews from our TripAdvisor Community

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Peru, Illinois
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

The locations was perfect. 10 miles from Downtown. We visited Founders. This was a quiet and updated hotel. Our room faced the highway, road noise was not and issue. Staff at the front desk were kind and professional If ever back in GR I will stay here again. Downtown is too expensive and "shady" However in room 110 Bedspread had... More 

Helpful?
Thank Erin L
Amar P, General Manager at Quality Inn, responded to this review

Thanks for your feedback, Please advise any issue to front desk. More 

Warsaw, Indiana
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

Price was good. Room was clean. We got a handicapped room, not sure why. That was okay. Absolutely no counter space in bathroom nor shelving. The toilet upstairs must have a leak because every 20 minutes the water would turn on and it was very loud. Made it difficult to sleep. There were people in the hall talking and the... More 

Helpful?
Thank Woody451
Amar P, General Manager at Quality Inn, responded to this review

Thanks for your feedback, your room has been reserved by your booking agent. More 

Travelers are raving about these Grand Rapids hotels

Cincinnati, Ohio, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 17, 2015

We were in room 102 and it reeked of smoke. After driving all day we were looking forward to just watching tv, too bad there are only 12 channels to choose from and the picture is terrible. Once we gave up on TV and decided to turn in for the night and employee decides to sit on our ac unit... More 

Helpful?
Thank Sam K
Diane_Alderson, General Manager at Quality Inn, responded to this review

I'm sorry that there was noise and a smoke smell in your room 102 but I'm not sure you were at my hotel. Our HVAC units are inside the room with just an air intake grate outside, we have 36 channels and HBO and none of my male employees smoke. I also can't find a guest in that room from... More 

Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 28, 2015

I didnt even have a chance to visit this hotel!!! I just got off the phone with the rudest man (he had a thick Indian accent) Ive EVER spoken too!! I called to book THREE separate rooms and asked him to give me a second to confirm that the hotel was not too far from our event were attending. He... More 

Helpful?
2 Thank Amber M
Amar P, Manager at Quality Inn, responded to this review

Sorry , descrimination can see from your complain, More 

Saginaw, Michigan
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 22, 2015

Usually my wife and I look for something closer to downtown, newer, and upscale. We decided to try something different as we do not spend much time in the hotel when it is go, go, go. The Quality Inn is an older hotel on the south side of the city, but only ten minutes from downtown with the close proximity... More 

Helpful?
Thank karl h
Amar P, Manager at Quality Inn, responded to this review

Hello sir, We appreciate your feedback, we will improve More 

Peoria, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 26, 2015

When my husband & I arrived I went inside to check in. There was absolutely no one to be seen at the front desk. There was a sign posted up saying to dial 0 to reach someone if you need immediate assistance. I dialed 0 and told someone I was there to check in. About 5 minutes later, someone came... More 

Helpful?
1 Thank Amy R
Amar P, General Manager at Quality Inn, responded to this review

Thasnks for your feedback More 

Portage, Michigan
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 16, 2015 via mobile

Upon driving in, we thought we made a mistake booking this place because the outside grounds are not taken care of- but when we entered the building we saw its not as bad inside. It seems to be newly remodeled mostly. The room was okay- though it still smelled of old smoke. The bed was comfortable. The air unit was... More 

Helpful?
1 Thank beHonestevery1
Amar P, Manager at Quality Inn, responded to this review

Thanks for your feedback, wil manange to improve More 

Pittsburgh, Pennsylvania
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 26, 2015 via mobile

I did not mind staying here at. The staff were lovely and my kids liked the pool. Everything was clean. I like that! The mattresses were clean- I checked- and they were very comfortable. Breakfast was just enough. Not a lot of choices, but we loved the mini waffle maker. My only two issues were both involving safety- which is... More 

Helpful?
1 Thank heth5377
Amar P, Manager at Quality Inn, responded to this review

Thanks for your feedback More 

Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

Just stayed here for 3 nights and must say after reading reviews I was pleasantly surprised. My room was in ground floor seemed like it has recently been remodeled. It was clean the bed was nice the only downfall for me was the TV, it only has a few channels that seemed to come in clear the rest didn't look... More 

Helpful?
Thank Tiremaster
Amar P, General Manager at Quality Inn, responded to this review

Thanks More 

Grand Blanc, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 24, 2015

We were working the country music festival on the weekend. Upon arriving at the hotel we find they have no reservation for us. I had the conformation # and reservation copy but they lost. The girl at the counter was helpful by upgrading us to a "suite" After a long day we filled the hot tub up and thought of... More 

Helpful?
1 Thank Geneen S
Amar P, Manager at Quality Inn, responded to this review

Sorry about your nightmare More 

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