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SpringHill Suites Grand Rapids North

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SpringHill Suites Grand Rapids North
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155 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Grand Rapids North
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Showing 155: English reviews
Bloomfield Hills, Michigan
Level Contributor
175 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed April 24, 2015

I booked a double bed suite for my wife and son attending a Robotics competition, receiving a written confirmation from Marriott a week ahead. At 9:22 am on the day of arrival I received an e-mail advising me that they were unilaterally switching the type of room to a King bed suite, which obviously was not acceptable. I called Courtney... More 

Helpful?
1 Thank John L
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking time to review your stay with us at the SpringHill Suites Grand Rapids North. We apologize for these issues you experienced and understand how frustrating this would be while you are traveling. Due to the large amount of groups at the hotel and the maintenance issue we were faced with we were unable to provide you... More 

WVMtneer
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 17, 2015

I stayed here 3 nights on business in April 2015. As compared to others I've stayed at, this one was a little more upscale in its decor and room furnishings. It had a very long couch in the living room you could stretch out on, instead of the tiny loveseat I'm used to seeing. I appreciated that there were some... More 

Helpful?
Thank WVMtneer
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking time to share you feedback on your recent stay! We're glad you enjoyed the hotel, our great location, and what the room had to offer. It's very important we provide business travelers such as yourself a relaxing, practical space to relax and/or finish up some work! Please let us know next time you're in the area,... More 

Philadelphia, Pennsylvania
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 16, 2015

My wife and I spent a couple nights here last week while in town to visit family. The room was quiet and the bed was comfortable. Nice sofa, desk and chair in the living room plus a big TV that could be swiveled toward the bedroom too. Despite a large group of families there for a competition and therefore a... More 

Helpful?
1 Thank Bill B
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay at our hotel! We appreciate your feedback and are happy to hear you enjoyed your experience! It does get busy in the breakfast area when there are large groups in if everyone comes down at once, but we're glad to hear our breakfast attendant Joy was keeping up with the... More 

Westland, Michigan, United States
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 25, 2015

My daughters and I were recently in Grand Rapids for a dance competition and we stayed at the Springhill Suites. I am a fan of Springhill Suites so I always tend to see out the name where ever we stay. The room was very clean, the staff were super friendly and the breakfast at Springhill is better than your average... More 

Helpful?
Thank Ann M
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for letting us know how your experience was during your trip to Grand Rapids for the dance competition! We're glad you enjoyed the hotel, our pool, and the comfortable rooms. We're very close to many of the local area dance, cheer, and gymnastics venues and we love having your groups stay with us when there's an event. We... More 

Avon, Indiana
Level Contributor
81 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed March 24, 2015

Easy check in and nice, clean room. My two complaints are that the television is in an odd place and makes it almost impossible to comfortably watch it. The other nitpick is there are no throw pillows on the couch and it is uncomfortable after a while to sit in the corner of it. Small fridge and microwave are useful.... More 

Helpful?
1 Thank chimera22
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to share your experience at our hotel! We're glad you enjoyed your stay and appreciate your feedback regarding the rooms. We definitely take comments like this into consideration when deciding if we need to add things to the room to make them more comfortable for everyone. Thank you again, we hope to see you... More 

Southfield, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 6, 2015

The staff were very friendly and helpful for a single night stay at the property. We had four people staying in one room and no objections or fuss was made at check-in and they even attempted to locate a roll-away bed for the room, but seeing as how it was a busy weekend with a lot of people in town... More 

Review collected in partnership with this hotel

Helpful?
Thank Thomas M
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thomas, Thank you for choosing to stay with us at the Springhill Suites! It sounds like you had a great time at the Winter Beerfest and we're happy the shuttle we arranged for the event made transportation easier for you! We appreciate your feedback and hope to see you again next time you come to town. There are plenty of... More 

1 review
5 of 5 stars Reviewed March 4, 2015

I've stayed here several times for business and had a great experience each time. I've always stayed in a clean and comfortable room. The staff here is helpful and professional. Their breakfast is of high quality. This hotel really goes the extra mile for their guests.

Helpful?
Thank Nate S
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Nate, Thank you for taking the time to review your experiences at the Springhill Suites! We're happy to hear that you enjoy staying here when your business travel brings you to the Grand Rapids area. Please be sure to take some "me time" next time you visit as well and try out our pool area! Thank you again, and have... More 

Ypsilanti, Michigan
1 review
4 of 5 stars Reviewed March 4, 2015

We enjoyed our stay at your hotel. We stayed in room 330. My only complaints would be the bathroom door handle shroud was falling off. There was a tv located between the bed and the living room. The TV was at a distance that you had to very deliberately point the remote at the TV to get it into its... More 

Review collected in partnership with this hotel

Helpful?
Thank Andrew S
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for providing us with feedback from your stay with us last weekend! We're glad you enjoyed your stay but do apologize for the room issues with the bathroom door, bathroom fan, and television set up. Our maintenance team has been notified about these issues and will be correcting them immediately. We hope you enjoyed the Winter Beer Festival... More 

Westmont, Illinois
Level Contributor
109 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed February 11, 2015

My wife and I enjoyed our stay at the SpringHill Suites Grand Rapids North last weekend. The room was clean and comfortable. We both wished the bed was more comfortable, we usually stay at Marriott properties and the bed did not meet our expectations. The location is not too far from the downtown area as it was approximately a $15... More 

Review collected in partnership with this hotel

Helpful?
Thank James C
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

James, Thank you for reviewing your recent stay at our hotel! We're very happy you enjoyed yourselves and were able to experience the vibrant downtown Grand Rapids area. Our location makes it easy to get down there and back without a hassle, either by cab or driving yourself. Thank you for your great feedback, we hope to see you again... More 

1 review
5 of 5 stars Reviewed January 24, 2015

The hotel was very clean and spacious. Breakfast was really good. The staff was very kind. There are restaurants near by. There are many stores near by. It was very close to Grand Rapids downtown. Free wifi works very well.

Review collected in partnership with this hotel

Helpful?
Thank Jinkoo L
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear JinkooL, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North on Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our clean spacious rooms, good breakfast and kind staff. . Your feedback will be shared... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Dr NW, Grand Rapids, MI 49544-8227
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $158 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
Hotel Style:
#15 Business Hotel in Grand Rapids
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