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SpringHill Suites Grand Rapids North

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SpringHill Suites Grand Rapids North
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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Schaumburg, Illinois
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is spotless and the staff is extremely friendly. The breakfast offered many healthy choices as well as being presented appetizingly. My only criticism is that the refrigerator was not cold enough and the microwave was vintage 1970. The room was clean, bed comfortable and quiet.

Helpful?
Thank Roxanne65
Indianapolis, Indiana, United States
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Typical Spring Hill Suites. Something different was that they did have some fresh fruit and sliced cheese in addition to the normal Marriott eggs, potatoes, cereal, and breakfast breads. The breakfast area was well stocked. The carpet in the breakfast seating area could use a good shampoo. The indoor pool was nice but there was not a hot tub, which... More 

Helpful?
Thank HoosierFamilyTravels
Kalamazoo, MI
Level Contributor
93 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 25, 2016 via mobile

The staff was very friendly the room itself was adequate and nicely furnished but breakfast what a disaster I went down to breakfast right around 7:30 a.m. there were literally more eggs dropped on the floor then there was in the serving dish it seemed like everything was pretty much running out and the counters were a complete mess food... More 

Helpful?
Thank Donnie3217
Greenville, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2016

The Front Desk Manager, Allison, and front desk associate Emily were very kind and understanding. Emily and I talked numerous times about the formula poisoning of my nephew Tucker. Allison was very understanding when I had to extend my stay.

Helpful?
Thank Carolmema
Ellicott City, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 2, 2016

I stayed here for two nights for a business trip and it was great! The staff were extremely friendly and welcoming, and were so helpful, making sure I had everything I needed! My flight was delayed and I ended up not getting to the hotel until 1 a.m. I called before and let them know I would be checking in... More 

Helpful?
Thank Mackenzie H
Ypsilanti, Michigan
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 30, 2016

I've stayed here twice, and both times I arrived by bicycle. The first time I called ahead to let the desk know that, and that I'd be checking in late. Initially they said they didn't have a 1st floor room available, but when I checked in, they found one for me! Very accommodating! Excellent room with nice furniture. Breakfast was... More 

Helpful?
Thank JimTheMiller
Lisa G, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for the kind review! I am so happy our staff was able to accommodate your requests and provide you with the great service that Marriott is known for. I love our breakfast, and I am glad you did too. We look forward to welcoming you back soon! More 

Missouri
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 25, 2016

Travelling with family and we stayed overnight. We arrived pretty early (like 2:30 pm) and they said they'd have a room for us in about a half hour. We came back and they did have things ready for us. 1) room is large. 2 beds and a pull out couch. Plenty of room for our family of five. It's not... More 

Helpful?
Thank joelegs
Lisa G, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for the very detailed review for our travelers. I hope you will visit again so that we can move that "above average" to spectacular! More 

Midland, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

My little family of 3 have stayed in numerous suites, but this one was smaller than expected. A family any bigger would have been a tight fit. Stained couch cushions too😕 and breakfast was a bust. We got there an hour before it closed and there was barely anything left and the place was a disaster. Most hotels we have... More 

Helpful?
Thank Ashlee B
ranybaroudi, Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Ashlee B, Thank you for your feedback. All our rooms are the same size, but we have jacuzzi rooms, these might seem a little larger, and it would not work for a family of three because they only have one king bed. Please accept my sincerest apologies regarding the stain on the couch, could you please share with me... More 

Manassas, Virginia
2 reviews
4 of 5 stars Reviewed June 10, 2016

This is definitely a place to stay!! The staff of SpringHills Suites were fantastic -- friendly, professional, always ready to help. The breakfast buffet was very good, with a great variety, and the staff maintaining it were ready to help in any way (like crisping up the bacon!!). For us, the only downside was the sofa bed which needed updating... More 

Helpful?
Thank wandaklim
Lisa G, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for the kind review. I do hope you return as we are getting new beds in a few months. We hope this brings your experience here to five star! More 

1 review
5 of 5 stars Reviewed June 5, 2016

Great customer service, very accommodating to requests. Breakfast area is huge! So many choices to eat in the morning. Coffee is available 24/7 and is very good! Nice pool area. Lobby was extremely clean. The rooms were very clean as well and quite roomy. Pull out couch was comfortable too! Very close to downtown Grand Rapids as well! Overall, a... More 

Helpful?
Thank Colin B
Lisa G, General Manager at SpringHill Suites Grand Rapids North, responded to this review

I loved reading this review! Thanks for making my day. I hope to welcome you back soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Dr NW, Grand Rapids, MI 49544-8227
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $154 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
Hotel Style:
#15 Business Hotel in Grand Rapids
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