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Ramada Plaza Grand Rapids

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Ramada Plaza Grand Rapids
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1,445 Reviews from our TripAdvisor Community

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Showing 1,440: English reviews
Michigan
Reviewed 3 days ago NEW

I've stayed here several times thru the years and have noticed a steady decline in all aspects of the hotel. The staff has always been very friends and helpful - I must say. I stayed here 12/1/16. I made my reservation on the hotel's website. When I checked in, no one mentioned the pool was closed. My boyfriend discovered that...

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Helpful?
Thank KC3766
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Hello, I am so sorry that your arrival experience was not what you expected and I have worked on the training with our associates training of our guests arrival and how important it is to welcome you to our hotel. Please accept my apologies and we are renovating the hotel starting in January, and I hope you will return again....

Grand Rapids
Reviewed 1 week ago

I hear this hotel will renovate to a higher class hotel. This means they don't want families like us any more. We use 4 rooms, cause no problems and leave rooms pretty clean. You are just pushing us out. This is not fair.

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Helpful?
Thank Jeanne H
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Hello, I am so sorry that you did not feel welcome, and we definitely want our families, to come stay at the Ramada. We will be going through a renovation, but all our guests are important, and Please stay with us again. Sincerely, General Manager

Hastings, Michigan
Reviewed 1 week ago

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Thank michiganmom2016
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Grand Rapids, Michigan
Reviewed 1 week ago

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Thank teniquaw
Mount Vernon, New York
Reviewed 1 week ago

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Thank Greg G
Michigan City, Mississippi
Reviewed 2 weeks ago

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Thank U8473EIerinh
Reviewed 3 weeks ago via mobile

My main reason for staying here is that they provided a free shuttle to the airport for an early morning flight. they are also located in a very convenient location adjacent to a mall, theater and many other shopping/dining options. i felt pretty comfortable staying here as a solo female traveler. everyone that i interacted with was very friendly, however,...

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Thank Kelly K
Lansing, Michigan
Reviewed 3 weeks ago

Great restaurant attached. Fun pool area, loved the adult only hot tub. The rooms are in desperate need of an update! The breakfast in the hotel was horrible.

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Thank MrsEsch
ontario
Reviewed 3 weeks ago

Stayed for 1 night on our way up north. Usually enjoy staying at Ramada's however this one is a bit tired and dated. One of our beds was obviously broken and it sunk completely in the middle and there was a very odd chemical odor in the room most of the night. Breakfast is available for an added fee and...

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Thank boyzmom33
Westland, Michigan
Reviewed 3 weeks ago

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Thank Kay S
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78 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th St SE, Across from Woodland Mall, Grand Rapids, MI 49512-1677
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada
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Questions & Answers

Here's what travelers have asked, with answers from Ramada Plaza Grand Rapids staff and other travelers.
2 questions
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Pennsylvania
8 months ago
over a year ago

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Questions? Get answers from Ramada Plaza Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are quieter away from the pool”
  • Broken sink surround
  • More water damage under sink
  • Soaked carpet, mold, warped baseboars, cracks in wall & peeling wallpaper.
  • Shower water damage by toilet/tub
 of 5 bubbles KC3766, 3 days ago | Read review
“There area quite a few hotels in this area, for the price you can probably find a better place to stay.”
 of 5 bubbles boyzmom33, 3 weeks ago | Read review
“Choose a room at the back of the hotel away from the main road. SUPER quiet and rear accessible.”
 of 5 bubbles U2589QAmichaelg, Oct 31, 2016 | Read review
“There aren't any!”
 of 5 bubbles kathy203, Sep 29, 2016 | Read review
“The hotel is in a perfect location, near a variety of good restaurants. walking distance to a mall.”
 of 5 bubbles DorisM535, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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