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All reviewscity flatsboutique hotelvessel sinklike sleeping on a cloudbrick wallthree blockswithin walking distanceparking garagefacing the streetart museumheart of downtowncomfortable sleepfriendly hotelstaying downtownbottled watervan andel arenabars and restaurants
Enjoyed staying at this hotel. We were in town for a concert so this was the perfect location to stay, right around the corner from the venue. Beds are comfortable and the bar makes great drinks! Would stay there again.
Thank Donna N
Management response:Responded 5 days ago
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you back soon!
The CityFlats hotel is a sleek boutique hotel in downtown Grand Rapids. The building itself is very nice and unique. It’s also LEED certified which is nice for the environmentally conscious traveler.
The front desk staff is really nice and very inviting. Each and every...More
Thank Joshua M
Management response:Responded July 6, 2018
Thank you for sharing your feedback regarding your stay! We take great pride in being LEED Gold certified and are glad to cater to environmentally conscious travelers. I am glad that you enjoyed your time with us. Also, thank you for the kind words regarding...More
If I could give a negative rating, I would.
First, let me start with the bed. Blood smears on the duvet? NOPE. So I strip the bed & request a new comforter/duvet. I start stripping the bed on one side and find it weird that...More
Management response:Responded June 7, 2018
I sincerely apologize for the experience you had with our hotel last weekend. We take pride in the outstanding customer service provided to our guests, and I am saddened to hear that you did not receive that during your stay. We truly appreciate your...More
Spent the night in GR over Memorial Weekend. First time staying at the CityFlats. No hotel parking or valet, which isn't wonderful, but you are staying downtown so you have to understand that. Parking structure a block away.
Beds are VERY comfortable and they give...More
We were surprised and equally pleased with CityFlats Hotel. Our room was clean and attractive though small as expected. We were welcomed with great healthy snacks, apples and bottled water. The bed was very comfortable and the room quiet (possibly because we were there on...More
Response from Rosie7070 | Reviewed this property |
I'm pretty they are (although I advise you to check directly), however, overall I'd say the vibe is definitely more urban/hip than family-oriented. The hotel lobby itself is super small and features a bar and a few cafe-like... More
I'm pretty they are (although I advise you to check directly), however, overall I'd say the vibe is definitely more urban/hip than family-oriented. The hotel lobby itself is super small and features a bar and a few cafe-like tables. Although City Flats dubs themselves as a "luxury hotel," our experience rendered that claim dubious.
My daughter and I walked around downtown one morning and went into Amway Grand Plaza Hotel lobby, which was quite impressive (and old school).