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CityFlatsHotel

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Traveler (62)
Room & Suite (29)
Dining (7)
Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“city flats”(57 reviews)
“boutique hotel”(15 reviews)
“vessel sink”(3 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair access
Business Center
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)
Filter reviews
261 results
Traveler rating
124
83
29
15
10
Traveler type
Time of year
LanguageEnglish
124
83
29
15
10
Show reviews that mention
All reviewscity flatsboutique hotelvessel sinklike sleeping on a cloudbrick wallthree blockswithin walking distanceparking garagefacing the streetart museumheart of downtowncomfortable sleepfriendly hotelstaying downtownbottled watervan andel arenabars and restaurants
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1 - 5 of 261 reviews
Reviewed 1 week ago

Enjoyed staying at this hotel. We were in town for a concert so this was the perfect location to stay, right around the corner from the venue. Beds are comfortable and the bar makes great drinks! Would stay there again.

Thank Donna N
Management response:Responded 5 days ago

Hi Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you back soon!

Reviewed July 5, 2018 via mobile

The CityFlats hotel is a sleek boutique hotel in downtown Grand Rapids. The building itself is very nice and unique. It’s also LEED certified which is nice for the environmentally conscious traveler. The front desk staff is really nice and very inviting. Each and every...More

Thank Joshua M
Management response:Responded July 6, 2018

Thank you for sharing your feedback regarding your stay! We take great pride in being LEED Gold certified and are glad to cater to environmentally conscious travelers. I am glad that you enjoyed your time with us. Also, thank you for the kind words regarding...More

Reviewed June 5, 2018 via mobile

If I could give a negative rating, I would. First, let me start with the bed. Blood smears on the duvet? NOPE. So I strip the bed & request a new comforter/duvet. I start stripping the bed on one side and find it weird that...More

Thank j18c394
Management response:Responded June 7, 2018

Molly, I sincerely apologize for the experience you had with our hotel last weekend. We take pride in the outstanding customer service provided to our guests, and I am saddened to hear that you did not receive that during your stay. We truly appreciate your...More

Reviewed May 30, 2018

Spent the night in GR over Memorial Weekend. First time staying at the CityFlats. No hotel parking or valet, which isn't wonderful, but you are staying downtown so you have to understand that. Parking structure a block away. Beds are VERY comfortable and they give...More

Thank Jessica T
Reviewed May 10, 2018

We were surprised and equally pleased with CityFlats Hotel. Our room was clean and attractive though small as expected. We were welcomed with great healthy snacks, apples and bottled water. The bed was very comfortable and the room quiet (possibly because we were there on...More

Thank Siebee
View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair access
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$188 - $241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms
Details
Price range
$188 - $241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (62)
Room & Suite (29)
Dining (7)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
Gomez1000
August 17, 2017|
AnswerShow all 4 answers
Response from Rosie7070 | Reviewed this property |
I'm pretty they are (although I advise you to check directly), however, overall I'd say the vibe is definitely more urban/hip than family-oriented. The hotel lobby itself is super small and features a bar and a few cafe-like... More
1
Vote
Maryjo D
November 27, 2016|
AnswerShow all 9 answers
Response from Aldo0050 | Reviewed this property |
No but they will bring you a pot of coffee fresh to your door in the morning FREE!
0
Votes
Julie B
November 8, 2016|
AnswerShow all 2 answers
Response from Trishvan | Reviewed this property |
we had the same thing our first night there. I attributed it to construction as they were still working on the new addition. I didn't ask management about it, but should have.
0
Votes
Room Tips
"Choose a room with a window. If you're considering a soaking tub, go for it."
solomominheels
2 million years ago
Read review
"some of the rooms over look the roof and down into the room a floor below. We were on the fourth floor."
tmorrison
2 million years ago
Read review
"If you want quiet, maybe ask for a room not over the main street."
WestCoastRestless
2 million years ago
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"dont book your room on a debit card"
badgirl70
2 million years ago
Read review
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