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The Grand River Hotel, an Ascend Hotel Collection Member

65 reviews
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Traveler (17)
Room & Suite (43)
Dining (14)
Overview
  • Excellent16%
  • Very good21%
  • Average30%
  • Poor21%
  • Terrible12%
Travelers talk about
“free shuttle”(6 reviews)
“grand river”(9 reviews)
“chess game”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)Write a Review
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LanguageEnglish
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8
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All reviewsfree shuttlegrand riverchess gamecomplimentary coffee in the lobbystaff was friendly and accommodatinggreat hotel for the priceshuttle drivergreat view of the riverhotel restaurantclose to downtownstayed one nightfront desk staffbed was very comfortablewould stay againbreweryratesconcert
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1 - 5 of 64 reviews
Reviewed 5 days ago

Got to the motel at 8 pm. Paid cash and was told that they would have a hold on card for 50 dollars. Never had to pay that hold before but needed room so decided OK 50 was OK. Looked on bank account on the...More

Thank Barb H
Reviewed December 10, 2017 via mobile

This hotel works well if you want to go out in downtown Grand Rapids, but don't want the expense of a hotel downtown. They have a free shuttle that goes till 1:00am. It was a much cheaper stay and you're not too far from downtown....More

Thank alwaysreadyfortravel
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 3 weeks ago

Thank you so much for sharing your experience with us! Your feedback is very important to us and it is greatly appreciated! I look forward to meeting you on your next visit to The Grand River Hotel! Regards,

Reviewed December 10, 2017 via mobile

I’m quite confused with all the negative reviews. Are there maybe people with impossibly high standards for a $100 hotel room? Anal retentive people who let minor things ruin their day? Either way, this hotel was more than we could have wanted. We stayed one...More

Thank kate m
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 3 weeks ago

Kate, Thank you so much for your very kind review! Regards,

Reviewed December 4, 2017

We chose The Grand River Hotel as I wanted to be close to downtown GR, but did not want to pay the very expensive [over $250] rates for the downtown hotels! We were in town one night for a concert and were happy with the...More

1  Thank Kath C
Response from Robert B, Management Company at The Grand River Hotel, an Ascend Hotel Collection MemberResponded December 6, 2017

Thank you Kath C for your review of our newly renovated hotel. We are located just a couple miles from downtown and we offer a free shuttle to our guests going downtown. The property has just been recently renovated with brand new everything! We are...More

Reviewed November 15, 2017 via mobile

This hotel is on the grand river yes, the view is very industrial so don't think romance unless old factory is your thing. The finish of the remodel is attractive in a modern yet slightly tacky way (Purple accents). The contractor needs to be made...More

Thank Greg D
Response from Robert B, Management Company at The Grand River Hotel, an Ascend Hotel Collection MemberResponded December 6, 2017

Thank you for your response Greg D! We are only one of two hotels in the Grand Rapids market that is located directly on the Grand River! The sunrises are amazing! The hotel is 100% renovated and the protective covers on the beds have been...More

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Business Center with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
$96 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
$96 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveler (17)
Room & Suite (43)
Dining (14)
Pool & Beach (6)
Hotel & Grounds (38)
Business Center & Event Rooms (17)
Bathroom (1)
Questions & Answers
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Keaton M
October 2, 2017|
AnswerShow all 4 answers
Response from Raphael L | Reviewed this property |
They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
0
Votes
Carolyn L
June 27, 2017|
AnswerShow all 3 answers
Response from ddej0ng | Property representative |
No, I am sorry, we are not pet friendly.
0
Votes
Stacie D
April 17, 2017|
Answer
Response from ddej0ng | Property representative |
Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
0
Votes
Room Tips
"We stayed on the 7th floor and were pleased. Ask for a room with a view of the river!"
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"Ask that rooms not be adjoining. For quiet, ask to be on the side opposite the stage (I think this is only..."
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"Rooms next to elevator are super noisy"
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"Check the check-in times for the hotels you book."
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