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The Grand River Hotel, an Ascend Hotel Collection Member

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Traveler (18)
Room & Suite (38)
Dining (10)
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Overview
  • Excellent17%
  • Very good21%
  • Average31%
  • Poor21%
  • Terrible10%
Travelers talk about
“free shuttle”(6 reviews)
“grand river”(10 reviews)
“chess game”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (73)
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LanguageEnglish
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All reviewsfree shuttlegrand riverchess gamecomplimentary coffee in the lobbyshuttle driverstaff was friendly and accommodatinggreat hotel for the pricestayed one nightgreat view of the riverhotel restaurantclose to downtownking bedfront desk staffwould stay againjennabreweryrates
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1 - 5 of 72 reviews
Reviewed 1 week ago

Loved the peaceful and nicely decorated lobby. Good service on check in. And we were allowed a late check out. Good breakfast. Hot tub seemed a little dirty. Rooms seemed clean. Nicely located close to downtown. Would come back.

Thank mlv102017
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Thank you so much for your kind review! Regards,

Reviewed 2 weeks ago

The location was easy, the food was good, the servers were great. Would go there again. They use local produce. Was a little disorganized this year but not enough to discourage. Very casual and worked great for our party.

Thank Kat19582014
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 2 weeks ago

Thank you so much for your review! Regards,

Reviewed 2 weeks ago

Hotel was changing t.v. service and couldn't show ncaa champ game in room---let us reserve a table in lounge (thank you Arnell Smith).Also---received free breakfast, 4 free drinks and reduced rate for room---(thank you Jalin Falson) Bent over backwards to accommodate. Thank you.

Thank dennis c
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 2 weeks ago

Thank you for your review! Regards,

Reviewed March 7, 2018

Stayed one night (Saturday) while in town for the winter beer festival. I have stayed at this hotel on two other occasions in the past 3-4 years. On this trip, the room (#121) was sort of weird: king bed, tiny bathroom and TV in one...More

2  Thank gypsy714
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded March 8, 2018

Thank you for your review of The Grand River Hotel. I am sorry that we did not live up to the standards that both of us expected, please contact me directly at the hotel to discuss your stay in greater detail. Again, please accept my...More

Reviewed March 7, 2018

While the hotel had several small things that were not top notch, I knew this wasn't a 5-star hotel going in. Facilities clean, updated. Comfortable bed & pillows. Nice bath towels. Breakfast in hotel restaurant was great and moderately priced. Shuttle service to downtown was...More

1  Thank watergirl1223
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$111 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
$111 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveler (18)
Room & Suite (38)
Dining (10)
Pool & Beach (6)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Keaton M
October 2, 2017|
AnswerShow all 4 answers
Response from Raphael L | Reviewed this property |
They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
0
Votes
Carolyn L
June 27, 2017|
AnswerShow all 3 answers
Response from ddej0ng | Property representative |
No, I am sorry, we are not pet friendly.
0
Votes
Stacie D
April 17, 2017|
Answer
Response from ddej0ng | Property representative |
Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
0
Votes
Room Tips
"odd numbered rooms on the 7th floor have a nice view of the river"
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"We stayed on the 7th floor and were pleased. Ask for a room with a view of the river!"
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"Ask that rooms not be adjoining. For quiet, ask to be on the side opposite the stage (I think this is only..."
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"Rooms next to elevator are super noisy"
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