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The Grand River Hotel, an Ascend Hotel Collection Member

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The Grand River Hotel, an Ascend Hotel Collection Member
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232 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Kalamazoo, Michigan
Reviewed 3 weeks ago

We have stayed here before, and this is a good option when you are going to a concert or alike as I prefer to NOT have to deal with parking and traffic when I am enjoying a nice night on the town. Since this is the furthest away from Van Andel, it typically seems to have rooms while the other...

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Thank LifeisTooShort69
Cedar Rapids, Iowa
Reviewed 4 weeks ago

This might be a nice place with the major reconstruction is done, but as of January 22, 2017, you're not a guest, you're a "mark." No service, not enough help and construction junk anywhere. Looks like they've taken a pass at the rooms, but the carpet is old and filthy. Good luck finding an electric outlet without crawling around under...

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1Thank Dardomorph
Chicago, Illinois
Reviewed 4 weeks ago

I stayed here 1 night in December 2016 reserving the room and prepaying through hotels.com. My first impression, construction. The whole lobby was torn apart. I waited for a period of time before an employee appeared to assist me. She was able to locate my reservation through hotels.com and asked for a credit card for "incidentals". All good, slept fine....

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1Thank theblosses
Traverse City, Michigan
Reviewed 4 weeks ago

We stayed here for a wedding that was in the area. We were satisfied with our room. The bathroom had great counter space and it was clean. The bed was comfortable and our room location was convenient. The hotel was undergoing construction while we were there, but it didn't inconvenience our stay. The bar onsite had karaoke. The few interactions...

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Thank Kayte_B90
Tecumseh, Michigan
Reviewed January 6, 2017

Don't pay full price and ask about everything. I wanted to give a better review because I feel sorry for the employees working around the construction but, Wow. Check in was fine, the room was nice and the pool is beautiful and enormous and it wasn't even noisy in the room. But beyond that you're on your own and don't...

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1Thank CasBroRocks
Reviewed January 4, 2017

We have stayed at the Riverfront Hotel for the last 5 years when in the GR area. Our last visit was very exciting, and after reading the reviews previous to our post, people need to give them a break, they have a lot going on with a real renovation. It's funny how people complain even when they are doing positive...

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Thank Cindy P
Reviewed January 2, 2017 via mobile

What a terrible experience. If you are considering booking your wedding block with this hotel, or even booking a room in general, this is about to be a long review but if you want an indication of what you might experience when booking with this hotel, please read... We naively trusted this hotel to host our wedding guests by reserving...

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2Thank Jessica J
Reviewed December 22, 2016 via mobile

Place under construction booked under booking. Com this place is a disaster do not stay here pics tell the story.been here 3 days they have yet to vacuum hallway ce back from dinner to find bugs in our room also check out the river view pic from our room theres too much to tell just stay away from this place...

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2Thank John A
Detroit, Michigan
Reviewed December 16, 2016

There really is nothing good to say about this hotel. The location isn't great and for a few dollars more you can be a lot closer to downtown as opposed to in the middle of nowhere off of the highway. First of all if you book off of a third part site, they will NOT have your reservation. This is...

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1Thank cookies9001
South Bend, IN
Reviewed November 25, 2016

It looks like they're serious about improving it. They had worker (apparently non-union) working on Thanksgiving. Room was clean, if unattractive. Contained a filthy couch. Bed was comfortable, hallways were quiet enough to get sleep. It got the job done, and is by far the least expensive hotel near downtown Grand Rapids. Have stayed here twice coming to GR for...

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2Thank doomraisin
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests at the Riverfront Hotel, Grand Rapids enjoy comfortable, contemporary accommodations in a convenient location 2.5 miles from downtown Grand Rapids. Our hotel's guests enjoy complimentary wireless Internet access, an indoor swimming pool and whirlpool, a Fitness Center and The Landing Restaurant for dining. Inside our guest rooms, you'll find a great night's sleep on our beds, one-cup coffee brewers, 42" plasma TVs, and some rooms offer riverfront views. To make your stay even more relaxing, our hotel offers pet-friendly rooms and Business Class Suites. The Riverfront Hotel Grand Rapids sales, catering, and culinary teams will work hard to personalize any event in our spacious meeting area of 2,585 square feet. ... more   less 

Additional Information about The Grand River Hotel, an Ascend Hotel Collection Member

Address: 270 Ann St NW, Grand Rapids, MI 49504-2016 (Formerly Riverfront Hotel Grand Rapids)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $91 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand River Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson
Hotel Style:
#4 Spa Hotel in Grand Rapids
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Questions & Answers

Here's what travelers have asked, with answers from The Grand River Hotel, an Ascend Hotel Collection Member staff and other travelers.
5 questions
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Questions? Get answers from The Grand River Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for Riverview and away from rooms where workers are staying.”
 of 5 bubbles CasBroRocks, Jan 6, 2017 | Read review
“Ask for a River View on the 7th floor!”
 of 5 bubbles V9832DGcindyp, Jan 4, 2017 | Read review
“Don't bother paying extra for river view - it has to be the ugliest river view that's ever been.”
 of 5 bubbles doomraisin, Nov 25, 2016 | Read review
“no good rooms here”
 of 5 bubbles 724samanthar, Oct 13, 2016 | Read review
“At August 2016 we can make no suggestions for a "good" room.”
 of 5 bubbles twoinmaine, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question