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The Grand River Hotel, an Ascend Hotel Collection Member

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Traveler (18)
Room & Suite (38)
Dining (10)
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Overview
  • Excellent16%
  • Very good20%
  • Average33%
  • Poor20%
  • Terrible11%
Travelers talk about
“free shuttle”(6 reviews)
“grand river”(11 reviews)
“chess game”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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Traveler rating
13
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LanguageEnglish
13
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9
Show reviews that mention
All reviewsfree shuttlegrand riverchess gamecomplimentary coffee in the lobbystaff was friendly and accommodatinggreat hotel for the priceshuttle driverstayed one nightgreat view of the riverhotel restaurantclose to downtownlate checkbed was very comfortablefront desk staffwould stay againhot tubjenna
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1 - 5 of 76 reviews
Reviewed 1 week ago

Everything about this place has been beautifully remodeled. Staff is super helpful, shuttle service is AMAZING and so convenient when visiting downtown restaurants or events. The restaurant/bar on site "River Rock" is excellent. The only SUPER BAD part is the beds. They have those horrible...More

Thank Carey S
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 6 days ago

Carey, Thank you for your review! We are actually changing the plastic covers this week! No more issues! I look forward to meeting you in the future! Regards,

Reviewed 1 week ago via mobile

Check in was efficient and without issues. Nice shuttle took us downtown for the Faith Hill/Tim McGraw concert. The rooms were clean, the mattress cover very noisy when you moved in bed. We had towels, wash cloths, toiletry items. The bathroom was clean. The hotel...More

Thank Smatkins
Reviewed May 8, 2018

This is not a 5-star hotel but could get a five if their housekeeping did their job. The desk staff, bar and restaurant staff are all great! It is an older hotel, 2 miles from downtown. They have a good, free, shuttle service running in...More

1  Thank LarryT926
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded May 14, 2018

Larry, Thank you for sharing your experience with me. I am sorry that you experienced housekeeping during your stay, please contact me at the hotel to discuss your stay in greater detail. Regards,

Reviewed May 3, 2018 via mobile

We stayed here overnight for my daughters volleyball tournament. When we first arrived to check in, there were several men hanging out in the lobby. They were drinking heavily and being very loud. The hallway to our room had white powder which looked maybe like...More

Thank bmueller326
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded May 14, 2018

Thank you for sharing your experience with me. I am sorry that you experienced issues during your stay, please contact me at the hotel to discuss your stay in greater detail. Regards,

Reviewed April 17, 2018

Loved the peaceful and nicely decorated lobby. Good service on check in. And we were allowed a late check out. Good breakfast. Hot tub seemed a little dirty. Rooms seemed clean. Nicely located close to downtown. Would come back.

Thank mlv102017
Response from Brad S, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded April 19, 2018

Thank you so much for your kind review! Regards,

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Center with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$120 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
$120 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveler (18)
Room & Suite (38)
Dining (10)
Pool & Beach (6)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Keaton M
October 2, 2017|
AnswerShow all 4 answers
Response from Raphael L | Reviewed this property |
They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
0
Votes
Carolyn L
June 27, 2017|
AnswerShow all 3 answers
Response from ddej0ng | Property representative |
No, I am sorry, we are not pet friendly.
0
Votes
Stacie D
April 17, 2017|
Answer
Response from ddej0ng | Property representative |
Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
0
Votes
Room Tips
"West facing rooms, face the busy highway"
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"I always choose high floors and did not spend the extra $$ for a river view"
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"odd numbered rooms on the 7th floor have a nice view of the river"
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"We stayed on the 7th floor and were pleased. Ask for a room with a view of the river!"
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