Embassy Suites by Hilton Grand Rapids Downtown
Embassy Suites by Hilton Grand Rapids Downtown
710 Monroe Avenue NW, Grand Rapids, MI 49503
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Avg. $249 /night, 9/13 - 9/14
$342
per night
$262
per night
$181
per night
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About
4.5
#3 of 33 hotels in Grand RapidsLocation
4.7
Cleanliness
4.8
Service
4.7
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Embassy Suites Grand Rapids Downtown. Our modern, all-suite hotel is ideally located in downtown North Monroe. Enjoy the many shops, restaurants and breweries located within a block of our building, or if you're in the mood for adventure, hike, bike or kayak along the Grand River. Business travelers will appreciate our proximity to the Devos Place Convention Center, just two blocks away. Feel at home in a studio or two-room suite with a work desk, two HDTVs and complimentary WiFi. All suites and studios feature pull out sofas, mini-refrigerators and microwaves. Upgrade for a Grand River view and Five Feet to Fitness, Hilton's revolutionary new fitness room concept. Start your day with free made-to-order breakfast, and unwind later with our complimentary Evening Reception*. Enjoy dinner and drinks at our high-energy sports bar, Big E's Sport Grill, or sip a locally roasted coffee at Sixth Street Bridge Coffee Shop. Cocktail time?
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Private balcony
Room service
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English
Location
710 Monroe Avenue NW, Grand Rapids, MI 49503
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Gerald R. Ford International
9.9 mi•
See all flights
Muskegon Airport
31.6 mi•
See all flights
Rental Cars
15 Restaurants
within 0.3 miles
313Reviews7Q+A27Room tips
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Detailed Reviews
Let me start by saying I can be a hard to please traveler, not necessarily picky, but I also know what good customer service looks like ;). As a Hilton Diamond member, my husband and I have stayed at Hiltons (quite literally) around the world and my recent stay here ranks as one of my favorites at a Hilton hotel. I traveled here for one night with my 4 young kids and we stayed in a suite with 2 queen beds with a balcony and water view. For starters, the room was quite spacious and very well appointed.
During our stay we utilized the pool, hot tub, and ordered room service. The pool is nicely designed in the shape of Michigan and boasted an indoor/outdoor hot tub that was large and featured a view of the Grand River. We visited during a busy weekend, but pool area was always clean, well managed, and never out of towels.
We ordered room service for dinner and the portions were generous, the service friendly and quick, and the food delicious.
The breakfast was also well staffed and well made. I appreciated that the food was quickly refilled and empty dishes were swiftly picked up. The buffet had nice options and my made to order omelet was delicious.
All in all, I highly recommend this hotel whether you are traveling with family, as a couple, or individual it has exemplary aesthetics and, most importantly, impeccable customer service. I will definitely be staying here again as well as recommending it to anyone looking for a remarkable hotel experience in Grand Rapids.
During our stay we utilized the pool, hot tub, and ordered room service. The pool is nicely designed in the shape of Michigan and boasted an indoor/outdoor hot tub that was large and featured a view of the Grand River. We visited during a busy weekend, but pool area was always clean, well managed, and never out of towels.
We ordered room service for dinner and the portions were generous, the service friendly and quick, and the food delicious.
The breakfast was also well staffed and well made. I appreciated that the food was quickly refilled and empty dishes were swiftly picked up. The buffet had nice options and my made to order omelet was delicious.
All in all, I highly recommend this hotel whether you are traveling with family, as a couple, or individual it has exemplary aesthetics and, most importantly, impeccable customer service. I will definitely be staying here again as well as recommending it to anyone looking for a remarkable hotel experience in Grand Rapids.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Loved this place! I would definitely recommend to a friend. It sounds s nicely decorated with lots of spots to enjoy the river view and a bottle of wine that could be purchased on premises. The Merlot was nice! We also enjoyed the happy hour with complimentary drinks and the wonderful breakfast (there were even chefs making omelets)!! I also enjoyed the indoor/outdoor hot tub. It was so nice to be able to go outdoors without leaving the steamy water. I do hope to stay again!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2020Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a King 1-bedroom suite with a balcony facing the river for 5 nights. The bed was very comfortable for us. The living room was large and had plenty of space to lounge as well as a table for us to eat and work at. The view was wonderful and the temperature was very comfortable in the late evenings for sitting outside on the balcony. The bathroom was very spacious with plenty of space on the sides of the sink to put toiletries. The walk-in shower was large and had a great shower head attached to the ceiling that was high enough for taller people, such as myself, to easily fit under it. There was a second shower head that can be hand-held as well as positioned to be a fixed one. The TV offered some streaming services, although we were unable to stream a movie that we purchased on YouTube on one of our phones to the TV for whatever reason, so we just watched it on my tablet instead.
The night life seems a bit chaotic considering that we are still in a pandemic because I was seeing groups of 10+ gathering by the riverfront and was hearing loud music as well as glass bottles being thrown onto the parking lot across the street. I also did not see anyone wearing face coverings in those gatherings, so it seems that they were not being cautious about getting sick. I saw other hotel guests not wearing face coverings in the lobby despite signs being posted that they are required. One of the guests was actually at the front desk talking to a staff member without a face covering, although they might have been told at that point that they needed one. Most other guests had face coverings that I saw.
I probably would stay here again if I take another small vacation to the area. I recommend this hotel to anyone who likes to have a large suite with a balcony so they have plenty of space to relax.
The night life seems a bit chaotic considering that we are still in a pandemic because I was seeing groups of 10+ gathering by the riverfront and was hearing loud music as well as glass bottles being thrown onto the parking lot across the street. I also did not see anyone wearing face coverings in those gatherings, so it seems that they were not being cautious about getting sick. I saw other hotel guests not wearing face coverings in the lobby despite signs being posted that they are required. One of the guests was actually at the front desk talking to a staff member without a face covering, although they might have been told at that point that they needed one. Most other guests had face coverings that I saw.
I probably would stay here again if I take another small vacation to the area. I recommend this hotel to anyone who likes to have a large suite with a balcony so they have plenty of space to relax.
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip:Â Choose a room with a river view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at this property for a few days on a recent visit to Grand Rapids. Staff was very friendly, but we were not informed ahead of our arrival that no housekeeping services would be offered more frequently than every three days, and then by appointment only. Unclear whether this was a business decision to lower overhead costs, an effort to minimize risk of COVID-19 spread, or both. Also ran out of hand sanitizer at the breakfast location and ran out of some food stuff (bagels, cream cheese, etc) The omlets were very good however, and the cooking staff very friendly and accommodating. All that being said, the entire staff was obviously trying their best to make their guests comfortable.
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip:Â You are apparently allowed to choose your room ahead of arrival online.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for a week here in June and probably won’t return. I realize with the COVID the staff is short handed but common areas weren’t cleaned except for the lobby floor which I saw a guy doing for an hour in the middle of check in.
The rooms are no longer cleaned daily, you have to request it and it may or may not happen. The breakfast is unorganized. The dude cooking was doing his best but sometimes you wait for half an hour as each group is completed. Occasionally there are two but the wait is the same. The only self serve items are toast and coffee. It’s a major pain.
I too had the weed smell constantly. Usually from the park across the street where the shooting was but in the elevators too. Definitely leave the balcony door closed!
Embassy can’t take responsibility for their guests. I get that but, man spray out those elevators occasionally!
When we arrived the room was clean and the check in staff was great. Sometimes they aren’t there for long periods but again, they are short staffed.
The rooms are no longer cleaned daily, you have to request it and it may or may not happen. The breakfast is unorganized. The dude cooking was doing his best but sometimes you wait for half an hour as each group is completed. Occasionally there are two but the wait is the same. The only self serve items are toast and coffee. It’s a major pain.
I too had the weed smell constantly. Usually from the park across the street where the shooting was but in the elevators too. Definitely leave the balcony door closed!
Embassy can’t take responsibility for their guests. I get that but, man spray out those elevators occasionally!
When we arrived the room was clean and the check in staff was great. Sometimes they aren’t there for long periods but again, they are short staffed.
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Date of stay: June 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for a wedding in September. We’ve traveled quite a bit throughout the years & rarely have we been to a hotel that we’d rate higher. From setting up specific reservation details until check out – the staff at this Embassy Suites surpassed all expectations.
First, there were many family members here with different room needs. We all also needed to check in a bit early as the wedding was 1 hour after the usual 4:00 check-in and were all coming from several hours away. After speaking with Sonya a day before our arrival, we all were set up in the best rooms for each party and all set for early check in. Honestly, I’ve dealt with hundreds of travels professionals over the years for both personal and business travel and Sonya was one of the very best. Patient, accommodating, cheerful and happy to help. All of those qualities are rarely found these days. A true gem for this hotel and I’m more than happy to recognize her specifically!
The check-in staff was helpful, explaining the parking situation/garage, elevators (key card required for your floor), breakfast times, etc. Minor note here – we were not greeted or mentioned as Hilton Honors members & had to request water & were charged for it – but that’s minor with all of the other positives. Beautiful open & spacious lobby is very welcoming. They do have a bar/restaurant area – and a saltwater pool which we did not get to enjoy due to time constraints.
Our rooms were exceptional – clean – well appointed and roomy. Having a room overlooking the river with a balcony was worth it. The area is beautiful and you look out at the river and a park on the riverside. The bathrooms had several lighting options (great for final makeup touches) and a wonderful rainfall shower as one part of the shower. The beds & pillows were very comfortable. Having a suite with the separate living room and 2 televisions can be helpful when needed.
Breakfast in the morning was really spectacular. Made to order omelets and pancakes, as well as multiple egg choices, meats, potatoes, oatmeal, muffins & sweet breads, and the usual cold breakfast items. The staff working the area, refilling foods, etc. were also very friendly and helpful. Very customer centered.
My only disappointment was that we didn’t stay another night to enjoy all of the hotel amenities, the area and just relax! Five stars all around!
First, there were many family members here with different room needs. We all also needed to check in a bit early as the wedding was 1 hour after the usual 4:00 check-in and were all coming from several hours away. After speaking with Sonya a day before our arrival, we all were set up in the best rooms for each party and all set for early check in. Honestly, I’ve dealt with hundreds of travels professionals over the years for both personal and business travel and Sonya was one of the very best. Patient, accommodating, cheerful and happy to help. All of those qualities are rarely found these days. A true gem for this hotel and I’m more than happy to recognize her specifically!
The check-in staff was helpful, explaining the parking situation/garage, elevators (key card required for your floor), breakfast times, etc. Minor note here – we were not greeted or mentioned as Hilton Honors members & had to request water & were charged for it – but that’s minor with all of the other positives. Beautiful open & spacious lobby is very welcoming. They do have a bar/restaurant area – and a saltwater pool which we did not get to enjoy due to time constraints.
Our rooms were exceptional – clean – well appointed and roomy. Having a room overlooking the river with a balcony was worth it. The area is beautiful and you look out at the river and a park on the riverside. The bathrooms had several lighting options (great for final makeup touches) and a wonderful rainfall shower as one part of the shower. The beds & pillows were very comfortable. Having a suite with the separate living room and 2 televisions can be helpful when needed.
Breakfast in the morning was really spectacular. Made to order omelets and pancakes, as well as multiple egg choices, meats, potatoes, oatmeal, muffins & sweet breads, and the usual cold breakfast items. The staff working the area, refilling foods, etc. were also very friendly and helpful. Very customer centered.
My only disappointment was that we didn’t stay another night to enjoy all of the hotel amenities, the area and just relax! Five stars all around!
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Date of stay: September 2021
Location
Service
Room Tip:Â Get a room with a balcony overlooking the river on a higher floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed in many hotels with that 'new' smell, but sometimes they suffer from not being 'up and running' and exactly humming. This was not the case: the service and amenities offered were as superb as the physical building and the rooms. The location on the waterfront really gives a sense of place, and there are upscale and hip dinner and breakfast places within a short walking distance.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice hotel. Hotel was clean, in a good location, comfortable beds, large suites, small pool and hot tub, great breakfast and friendly staff. Our room faced a construction site which didn’t allow for any sleeping in during our stay. While this is not in control of the hotel, it would’ve been nice to be warned and our room somewhat discounted. Dump trucks, gravel being moved and dumped, pounding, etc. all started at 7am. Parking is $20/day which is expensive. Perhaps in the future they can validate the parking for a discounted rate. We were told when making the reservation through the 1-800 number that parking was $20 for the whole stay, but clearly that was incorrect. I told them this when we checked in, but they said it was $20/night and we’re not willing to adjust the price for me. A good experience, but be sure to request the rooms facing the street and be prepared to pay for parking.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My niece got married in Grand Rapids. All of the family that came down (we live in the UP, others came from different cites in MI and even from different states) stayed at the Embassy Suites. Almost all of us were able to get on the same floor which was fantastic! The check in staff were great, very helpful and friendly. The rooms were awesome- my husband and sons loved the showers with water coming from the ceiling as they are all tall. (I'm short but I liked it, too) The grandchildren enjoyed the pool. Also, the make to order breakfast was delicious. The scrambled eggs with cheese and the bacon were cooked perfectly (and I'm picky about my bacon). We don't get to Grand Rapids very often but will definitely stay here again when we do.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel lobby and common areas were nice. Room was pretty nice. Only noticeable problem was a little bit of mildew or mold in the shower but clean otherwise. We were there for 4 days I think and never saw housekeeping the whole time. It was never explained at check-in that there is no housekeeping any more under COVID. So we would up re-using the same towels, ran out of soap/shampoo, and had trash piling up in our room which was kind of unpleasant but we kind of guessed that maybe there was no housekeeping due to pandemic. Breakfast was generally good, however the staff had trouble keeping up with demand on Saturday and there was a giant line for the omelet station. This forced us to grab cold stuff for the morning. The worst part of our experience was how we were treated by the bar staff on our last night. A large group of us were gathered on the outdoor patio in the late evening when a staff member informed us that he was closing the patio. I guess we didn't move quickly enough for his liking, because he lost patience with us and told us to "GO THE F**K INSIDE". I was absolutely shocked at his choice of language to paying cusotmers. When I asked him for his name, he twice refused to identify himself. I am a long time customer with Hilton and have never in 30 years been handled in such a way.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There is an indoor pool. The hot tub is outside on a deck area. It is under a roof so it is not a problem if the weather is bad. The hotel is fabulous.
Not in ours. Best to call the property to see if some dol
"If you are in an odd-numbered balcony room, it faces a building wall that is very very close."Read full review
"Consider staying here for the Grand Rapids Fourth of July fireworks and request a high floor, river facing room with a balcony."Read full review
PRICE RANGE
$193 - $258 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganKent CountyGrand Rapids
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingEMBASSY SUITES BY HILTON GRAND RAPIDS DOWNTOWN - Updated 2024
Frequently Asked Questions about Embassy Suites by Hilton Grand Rapids Downtown
Which popular attractions are close to Embassy Suites by Hilton Grand Rapids Downtown?
Nearby attractions include Great Lakes Pub Cruiser (0.2 miles), Fish Ladder (0.2 miles), and 555 Monroe (0.2 miles).
What are some of the property amenities at Embassy Suites by Hilton Grand Rapids Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Grand Rapids Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Grand Rapids Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Grand Rapids Downtown?
Yes, a parking garage is available to guests.
What are some restaurants close to Embassy Suites by Hilton Grand Rapids Downtown?
Conveniently located restaurants include SpeakEZ Lounge, City Built Brewing, and Linear Restaurant.
Are there opportunities to exercise at Embassy Suites by Hilton Grand Rapids Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Embassy Suites by Hilton Grand Rapids Downtown located near the city center?
Yes, it is 0.9 miles away from the center of Grand Rapids.
Are any cleaning services offered at Embassy Suites by Hilton Grand Rapids Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Grand Rapids Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Grand Rapids Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.