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Holiday Inn Express & Suites - Grand Rapids

Traveler (6)
Room & Suite (17)
Pool & Beach (3)

About

Location
Cleanliness
Service
Value
Join us at the brand-new Holiday Inn Express in Grand Rapids, MI! All rooms include; complimentary high-speed internet in the rooms, with comfortable work spaces for light work. A mini fridge, microwave, and a Keurig coffee maker are in each room. Hotel features also include complimentary hot breakfast, business center, on-site fitness center, and a salt water pool. The hotel location is superb. Not only is the property located within walking distance of a 24-hour Meijer, The Holiday Inn Express is nearby numerous restaurants & stores. We offer free shuttle within a 5-mile radius. The property has basketball and tennis courts. A covered picnic area with tables and BBQ grills are accessible for guest use.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
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Special Offer:Save More on Your Rate
Hotel deals
22Reviews
34Photos
2Q+A
2Room tips
Traveler rating
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Popular mentions
All new location. Quiet location though near the freeway and 12 minutes from the airport. High end beds and bedding. Very modern decor. Very good morning breakfast with the famous Holiday Inn cinnamon rolls, bacon, eggs and gravy & biscuits.
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Response from KristaF247, Director of Sales at Holiday Inn Express & Suites - Grand Rapids
Responded 4 weeks ago
Thank you, Jim H for taking the time to review your stay with us at Holiday Inn Express & Suites Grand Rapids Airport North! We are thrilled to hear that you enjoyed your stay with us! We are extremely proud of the new design of Holiday Inn Express, and its great to hear that our guests are loving it too. Thanks again, Jim and we hope that you consider Holiday Inn Express & Suites Grand Rapids Airport North the next time you are in the Grand Rapids area. With Kindness, Krista Frantz Director of Sales
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I travel to Grand Rapids quite frequently for work, and have stayed in many hotels in the area. Most of the hotels around the airport are okay, but I was extremely pleased with my last trip to GR. This hotel is clean, conveniently located, modern, and the best part is that the
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Response from KristaF247, Director of Sales at Holiday Inn Express & Suites - Grand Rapids
Responded Mar 11, 2019
Thank you, Frank for taking the time to leave such a kind, detailed review of Holiday Inn Express & Suites Grand Rapids Airport North! We are so thankful to hear that you enjoyed your stay with us while traveling to Grand Rapids for work. We use reviews such as yours to encourage our staff and we will be sure to communicate your review. Thanks again, Frank and we are looking forward to seeing you back again soon! With Kindness, Krista Frantz Director of Sales
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This hotel looks brand new-I believe it used to be across the street? Fun colors and clean! Staff helpful, bottled water for guests in the lobby and nice breakfast. Rooms were very clean, beds super comfy with white linens, pillows perfect. Nice tv and bathroom clean. Great
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Response from KristaF247, Director of Sales at Holiday Inn Express & Suites - Grand Rapids
Responded Feb 25, 2019
Thank you, 861yvonneg for taking the time to review your stay at Holiday Inn Express & Suites Grand Rapids Airport North. We are glad to hear that you enjoyed your stay with us! We are in fact a brand new hotel, we opened up July 27th of 2018. We pride ourselves on our cleanliness and customer service, so it is always great to get positive feedback from our guests in those areas. Thanks again, 861yvonneg and we hope to see you again on your text trip to Grand Rapids!
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The room design is just what I would have chosen. I feel like they listened to my suggestions on prior reviews. Thank you Holiday Inn. The only problem was GPS says the hotel is on the 28th street. I had a problem finding the hotel. The hotel is behind Meier's store. The
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Response from KristaF247, Director of Sales at Holiday Inn Express & Suites - Grand Rapids
Responded Dec 21, 2018
Thank you, Dennis for taking the time to review your stay with us! We are thrilled to hear that you noticed improvements in our property since prior stays. We appreciate your feedback, and are thrilled to hear that you will be back. We are working with the city of Cascade to get more signage on 28th street, but as of right now we have had no success. We understand the frustration in finding our property, and we are doing everything we can to get more signage. Thanks again, Dennis!
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When checking in requested a 1st floor room. Raz, a young man, told me that he would accommodate me and get me in a first floor room the following day. I never heard from the hotel, so I asked them the following day about putting me in a 1st floor room. I was scheduled to stay
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Response from KristaF247, Director of Sales at Holiday Inn Express & Suites - Grand Rapids
Responded Dec 21, 2018
Thank you, maidenmich for taking the time to review your stay at Holiday Inn Express & Suites Grand Rapids Airport North. I would like to start by apologizing for the lack of customer service you received during your stay with us. I assure you this is not typical behavior of our staff, and we will be speaking with our staff to ensure that this never happens again. I understand your frustrations with the washing machine not working during your stay. Although from what it sounds like, our staff was accommodating in that area. Although she shouldn't have given a specific time of the repair, without knowing for sure. I do apologize that you were not able to complete your laundry during your stay with us. Thanks again, maidenmich and we hope to have you back again soon!
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Guest room
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Is there a hot tub?
Unfortunately, hot tub are no longer included in the formula blue design for Holiday Inn Express. Although we do have a large, indoor, heated pool!
0 votes
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Is the pool indoors & heated?
Yes our lovely pool is heated and indoors!
0 votes
"Not in this hotel"
"Excellent Beds, Great Service"
PRICE RANGE
$110 - $205 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
114
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