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Motel 6 Grand Rapids - Airport

Traveler (7)
Room & Suite (22)
Business Center & Event Rooms (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS

Location

Full view
39Car recommended
Grade: 39 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
191Reviews
6Q+A
20Room tips
Traveler rating
  • 23
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  • 57
  • 36
  • 35
Time of year
Traveler type
Language
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  • English
Popular mentions
We stayed at this location for their week rate. We were told that housekeeping wouldn't do anything except on Mondays (We started our week on Tuesday). The one staff member (heavier african american lady) expected us to pay to wash their towels and when I returned the vacuum
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Response from 6Team, Brand Experience Team at Motel 6 Grand Rapids - Airport
Responded Jan 16, 2019
Dear James, Thank you for posting your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the inconveniences you experienced with housekeeping. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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I would never stay there again.... i was charged for smoking in the room and i have never smoked in my life. I was staying there for a basketball tournament and came in late and left early. Has anybody else ever been charged for smoking there in the room that don't smoke?
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Response from 6Team, Brand Experience Team at Motel 6 Grand Rapids - Airport
Responded Dec 18, 2018
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Booked a hotel room for two weeks. A week and a half in, we discovered based on the owners weekly rate we were overcharged $300. The owner refused to work with us to negotiate. DO NOT STAY HERE. MISLEADING FRONT DESK STAFF. HORRIBLE CUSTOMER SERVICE. POOR MOTEL OWNER.
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Response from 6Team, Brand Experience Team at Motel 6 Grand Rapids - Airport
Responded Oct 1, 2018
Dear Amy, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay. We are sorry that you experienced an unpleasant stay as a result of your dissatisfaction with our room rate. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your stay so that we can provide a better guest experience in the future.
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When we arrived at the motel, the glass on the front door to the lobby was broken out. The back doors to the motel were broken and the security locks didn't work, so the only locks were the locks to the individual rooms. In the morning, no coffee was available - the staff said
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Grand Rapids Michigan Airport motel 6 is bad. Here now. They are sealing parking lot. And painting lines. I asked to park in back was told its ok...my shoes are ruined. No one said not too I didn't realize it was all still wet. Ladders against the wall outside my window. No
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Response from 6Team, Brand Experience Team at Motel 6 Grand Rapids - Airport
Responded Oct 1, 2018
Dear Elizabeth, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Previous
Do you have an airport shuttle? Can we park for 5 brights and sleep there in return?
How much for 1 week
It depends on the dates of your stay and the type of room you're interested in. For a 1-week stay beginning on July 5, the current rates are $316.33 for a room with 1 full-sized bed and $356.58 for a room with 2 full-sized beds. These rates are subject to change without notice. You can always call the hotel at (616) 957-3000 to get current rates. Thank you.
1 vote
Just coffee
0 votes
Airport shuttle?
Any fees/restrictions for dogs? We have 2. Can they be left unattended if kenneled?
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12
"stay away..$20-$30 more and you will be much happier."
"There were two stories and no elevator. It was rough with dogs going up and down the stairs, they were quite steep."
"Ask if you can check out the room. They allow pets, and I think the slight odor may have been from previous pets."
"Room on 2nd floor was much cleaner/better bed and with flat screen TV while the one I first saw on the 1st floor had bad bed and FAT TV."
"As for any motel, ask to see the room before committing yourself."
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1234
PRICE RANGE
$54 - $99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 grand rapids/airport hotel grand rapidssuper eight grand rapidsgrand rapids super eightgrand rapids super 8
FORMERLY KNOWN AS
Super 8 Grand Rapids/Airport
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
107
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