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Motel 6 Grand Rapids - Airport

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Motel 6 Grand Rapids - Airport
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Reviewed 1 week ago via mobile

I was just looking for a cheep room to stop and get a couple hours of sleep & a shower as I had been up at the hospital with family on an emergency. The late night hotel clerk was very helpful especially after having issues with another guest. The room is small. Sheets barley fit on the bed. The bed...

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Helpful?
Thank Mariahjane99
6Team, Brand Experience Team at Motel 6 Grand Rapids - Airport, responded to this review

Dear Mariahjane99, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you...

Columbia, Missouri
Reviewed 1 week ago

--but not recently. The beds were saggy resulting in some back pain, the hallways a tad dirty, the TV ancient and some channels fuzzy. The counter was sticky, bathrooms slightly begrimed. This motel may be a residence motel as well, with that demographic present. There was a legless guy in a wheelchair smoking a cigarette at the entrance one morning....

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Helpful?
Thank neal f
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

Thank you for your feedback, we appreciate it!

Stanton, Michigan
Reviewed 1 week ago

The staff was friendly enough. The room was clean enough. The linens on the bed had burn holes in them. The hallways smelled of marijuana. There were transients outside and in the lobby. There was a man trying to check in, and the clerk said to him, "I can't rent to you until you go get an ID" He said...

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Helpful?
Thank Terri B
Oklahoma City, Oklahoma
Reviewed 3 weeks ago

This motel was disgusting! Dried food in the carpet, duct tape on the counter, the mattress covers were stained. we had drove 1000 miles for that. We had to stay the night there but bright and early like 7 am we were out. We didn't bath, brush our teeth or anything in that room. we were scared to even be...

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Helpful?
Thank resqme629
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

Thank you for your feedback, we appreciate it. We're sorry you were dissatisfied with your room. We would have been happy to switch you to another room -- just as we had offered you repeatedly upon your entry to the room in question, since you expressed some concerns about it at that time -- if we had known you had...

Reviewed January 31, 2017

My boyfriend and I stayed here on a Saturday night and yes, it is a budget friendly and pet friendly hotel, but it definitely could use some big upgrades in the rooms.. it was a short overnight trip but my boyfriend and I are tall people and shared a full size bed. Our room smelled like smoke upon arrival and...

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Helpful?
Thank Sage K
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

Thank you for your comments, we appreciate them. We're sorry your stay was less than perfect. We try to make every guest's stay as pleasant as possible and we use feedback like yours to make certain we are addressing everyone's concerns as quickly as we can. Thank you again for taking the time to share your thoughts.

Addis Ababa, Ethiopia
Reviewed January 10, 2017

Paid $60 for a night over New Years. Split the room with friends. It was "clean" but the toilet seat has seen better days and had strange black stains on it. Things missing in the room (ie: place where tissue box goes was an empty hole in the wall). Bathtub was also stained and kinda gross. "Security guard" was a...

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Helpful?
Thank BH_FK
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

Thank you for your feedback, we appreciate it. We're sorry your stay was less than perfect; we are working to make every guest's stay a positive experience. The "security guard" you saw was a guest of the hotel and not an employee.

San Francisco, California
Reviewed December 19, 2016

No fridge or microwave. No breakfast even though online info said they served breakfast. Isn't anything like the pictures online. Halls smelled like smoke. Narrow interior steps to go to second floor. Dingy carpets and "springy" floor on second floor. Small TV. Won't be back

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Helpful?
Thank secsencar
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

Thank you for your feedback, we appreciate it. We're sorry your stay didn't meet your expectations. We are working to improve the accuracy of the online descriptions of our property where we are able to do so. Thank you again for taking the time to share your thoughts.

Phoenix
Reviewed November 4, 2016

Yes, the carpet could be replaced and rock…I come to Grand Rapids to visit family and since they are a distance from the airport, I have stayed 3x's here for location purposes. They welcomed me, gave me their best price and though rooms are not fancy, neither is the price. I like them for many reasons. They welcomed my service...

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Helpful?
Thank D M
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

Thank you for taking the time to provide your feedback! We appreciate it very much and look forward to seeing you again on your next visit.

Reviewed October 17, 2016 via mobile

I don't usually leave bad motel reviews, but there are so many ways that this place needs work, well, here goes: We stopped in after reserving a few days in advance through booking.com. The confirmation # given to me was not in their system at all (not even close). I had asked for first floor (all three of us are...

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Helpful?
Thank Adam B
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

I am sorry you had an unpleasant stay. Many of the items you mentioned are issues we are actively working to remedy right now. Thank you for your feedback, we appreciate it.

Madison Heights, Michigan
Reviewed October 3, 2016 via mobile

Cheap place and last minute crash pad . We had a room with two beds . ironically it came with one very small bath towel. Where is the logic in that ? This could be a transient hotel. The front desk in the morning could use some friendliness .

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Helpful?
Thank cbo1870
Keith M, General Manager at Motel 6 Grand Rapids - Airport, responded to this review

We apologize for the shortage of towels. We are working every day to improve the service to our guests and your feedback is a valuable tool for us to use in that effort. Thank you for taking the time to write the review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Motel 6 Grand Rapids - Airport

Address: 4855 28th St SE, Grand Rapids, MI 49512-2001 (Formerly Super 8 Grand Rapids/Airport)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $35 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Grand Rapids - Airport 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Super 8 Grand Rapids/Airport Hotel Grand Rapids
Super Eight Grand Rapids
Grand Rapids Super Eight
Grand Rapids Super 8
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Questions & Answers

Here's what travelers have asked, with answers from Motel 6 Grand Rapids - Airport staff and other travelers.
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Questions? Get answers from Motel 6 Grand Rapids - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are pretty much the same from my experience. Thank you!”
 of 5 bubbles D4028VQdm, Nov 4, 2016 | Read review
“There are no good rooms!”
 of 5 bubbles Suzyquilts, Sep 29, 2016 | Read review
“the best tip for getting a good room is to go to another hotel”
 of 5 bubbles 7arturor, Apr 16, 2016 | Read review
“There's a Doubletree Inn right across the street. Try that. Seriously.”
 of 5 bubbles ScienceChik, Jul 4, 2015 | Read review
“Jacuzzi room worth the price but needs a few updates.”
 of 5 bubbles KimberlyH701, Dec 29, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question